students on mobile devices

Decommission devices

Computers, printers, and mobile devices which store data must be decommissioned by IST to ensure appropriate security measures are followed. Equipment may be re-purposed or disposed of in an environmentally friendly manner. Find information on decommissioning electronic equipment.

Desktops and laptops

Explore workstation support services available to you including hardware configuration and software installation. Find help setting up a desktop after a move.

Landlines, fax and voicemail

Landlines, fax, and voicemail services are available to the University of Manitoba community. Request assistance and information for new telephone configuration, moving your telephone, or to report a broken telephone. Find help for using fax and voicemail services.

Mobile devices and tablets

Explore mobile device support services available to you including requests for a new smartphone or changes to mobile plans. Find help to configure your mobile device or if your smartphone is broken and requires repair. Find information and assistance for your university tablet including setup and configuration of e-mail and Wi-Fi. Report an issue with your tablet.


Printer support is available at both the Fort Garry and Bannatyne campuses. Find information and assistance for printer related issues. Request support for Pay-for-Print services.

Didn't find what you're looking for?

Choose "Create an IT ticket" to request assistance from an IST Service Desk analyst. Service Desk analysts are available Monday to Friday 8 a.m. to 8 p.m.

Keep exploring IT services

Browse our collection of services and self-help information to find answers to your questions.

Contact us

Call or chat
Monday to Friday, 8 a.m. to 8 p.m.
Call 204-474-8600 or Chat now
To report a critical system outage after hours or on weekends and holidays, call 204-474-8600 and press 2.

IST Service Desk walk-in service
123 Fletcher Argue
University of Manitoba, Fort Garry
Hours: Monday to Friday, 8 a.m. to 6 p.m.
Join the queue: Fort Garry WaitWell or text your name to 431-631-0844

230 Neil John Maclean Library
University of Manitoba, Bannatyne
Hours: Monday to Friday, 8 a.m. to 4:30 p.m.
Join the queue: Bannatyne WaitWell or text your name to 431-631-6555