Decommission devices
Computers, printers, and mobile devices which store data must be decommissioned by IST to ensure appropriate security measures are followed. Equipment may be re-purposed or disposed of in an environmentally friendly manner. Find information on decommissioning electronic equipment.
Desktops and laptops
Explore workstation support services available to you including hardware configuration and software installation. Find help setting up a desktop after a move.
Landlines, fax and voicemail
Landlines, fax, and voicemail services are available to the University of Manitoba community. Request assistance and information for new telephone configuration, moving your telephone, or to report a broken telephone. Find help for using fax and voicemail services.
Mobile devices and tablets
Explore mobile device support services available to you including requests for a new smartphone or changes to mobile plans. Find help to configure your mobile device or if your smartphone is broken and requires repair. Find information and assistance for your university tablet including setup and configuration of e-mail and Wi-Fi. Report an issue with your tablet.
Printers
Printer support is available at both the Fort Garry and Bannatyne campuses. Find information and assistance for printer related issues. Request support for Pay-for-Print services.
Didn't find what you're looking for?
Choose "Create an IT ticket" to request assistance from an IST Service Desk analyst. Service Desk analysts are available Monday to Friday 8 a.m. to 8 p.m.
Keep exploring IT services
Browse our collection of services and self-help information to find answers to your questions.
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My accounts and email
UMNetID/passwords/access to systems and services
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My connections
Wi-Fi access/wired network/conference calling
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My security
multi-factor authentication (MFA)/virtual private network (VPN)/ email security/report lost or stolen device
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Microsoft 365
M365 core products/other M365 products
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Teaching, learning and classroom support
audiovisual/assessments/learning tools/computer labs
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Media production services
request service/report a problem
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Research computing
servers/enterprise storage/advanced research computing
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Enterprise applications
applications/databases/collaboration/storage/website/intranet
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Technology procurement and vendor relations
purchase hardware and software/request consultation
Contact us
Call or chat
Monday to Friday, 8 a.m. to 8 p.m.
Call 204-474-8600 or Chat now
To report a critical system outage after hours or on weekends and holidays, call 204-474-8600 and press 2.
IST Service Desk walk-in service
123 Fletcher Argue
University of Manitoba, Fort Garry
Hours: Monday to Friday, 8 a.m. to 6 p.m.
Join the queue: Fort Garry WaitWell
230 Neil John Maclean Library
University of Manitoba, Bannatyne
Hours: Monday to Friday, 8 a.m. to 4:30 p.m.
Join the queue: Bannatyne WaitWell