• icon audience

    Available to

    Staff, faculty

  • icon money

    Cost

    No cost

  • icon steps

    Requirements

    FOAP is required.

Getting started

Create an IT ticket to report a problem with your desk phone. Someone from the IST Service Desk will contact you to ask for more information and assist you.

In your IT ticket, include details if you are experiencing issues with multiple devices in your area. 

Please provide the following information in your ticket:

  • Affected line number
  • Building and room number
  • Phone number
  • Model number 
  • Indicate if you are experiencing issues with multiple devices in your area

Report a problem with desk phones

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Contact us

Call or chat
Monday to Friday, 8 a.m. to 8 p.m.
Call 204-474-8600 or Chat now
To report a critical system outage after hours or on weekends and holidays, call 204-474-8600 and press 2.

IST Service Desk walk-in service
123 Fletcher Argue
University of Manitoba, Fort Garry
Hours: Monday to Friday, 8 a.m. to 6 p.m.
Join the queue: Fort Garry WaitWell 

230 Neil John Maclean Library
University of Manitoba, Bannatyne
Hours: Monday to Friday, 8 a.m. to 4:30 p.m.
Join the queue: Bannatyne WaitWell