Getting started
Before contacting IST or creating a ticket, check out the "Quick reference cards and user guides" tab and look for your telephone's model. You might find the answer you are looking for.
Ask for more information
Create an IT ticket to ask for more information about landlines, fax and voicemail.
Quick reference cards and user guides
Cisco Unity Connection phone interface (12.x)
Cisco IP Phone 78xx
Cisco IP Phone 7821, 7841 and 7861
Cisco IP Phone 7800 Series
Cisco IP Phone 8800 Series
Cisco IP Phone 8831 Series
IP phone 2001
IP phone 2002
IP phone 2004
IP phone 1110
IP phone 1120
IP phone 1140
IP phone 1210
IP phone 1230
You may also be interested in
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Landlines, fax and voicemail - Add, move or change
Request assistance installing a new phone port to move your telephone, or setting up and configuring a new desk phone.
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Landlines, fax and voicemail - Repair/broken device
Notify IST if your desk telephone is not working properly or is broken and requires repair.
Need help?
Qualified IST Service Desk analysts are waiting to assist you Monday to Friday 8 a.m. to 8 p.m.
Contact us
Call or chat
Monday to Friday, 8 a.m. to 8 p.m.
Call 204-474-8600 or Chat now
To report a critical system outage after hours or on weekends and holidays, call 204-474-8600 and press 2.
IST Service Desk walk-in service
123 Fletcher Argue
University of Manitoba, Fort Garry
Hours: Monday to Friday, 8 a.m. to 6 p.m.
Join the queue: Fort Garry WaitWell or text your name to 431-631-0844
230 Neil John Maclean Library
University of Manitoba, Bannatyne
Hours: Monday to Friday, 8 a.m. to 4:30 p.m.
Join the queue: Bannatyne WaitWell or text your name to 431-631-6555