Important dates and deadlines

  • Voluntary Withdrawal (VW) deadline for Fall/Winter term spanning courses (Part B)*
  • Last date to DROP Winter term courses and Winter/Summer term spanning courses
  • Deadline for Undergraduate students to apply online to graduate for Spring Convocation
  • Last date to ADD Winter term courses and Winter/Summer term spanning courses
  • Final grade appeal deadline (Fall Term courses)
  • Winter term fee payment deadline
Full list of Important Dates

*  If you withdraw from a Fall/Winter Term spanning course before Jan. 19, you will receive a VW for the course, but you will not be charged the Winter Term portion of the fees.

Locked out of Aurora?
You will need to contact us to regain your access. Email or call us and we will help you get back into your account.

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Order transcripts and other documents

Official transcripts are normally required to support applications for admission to academic programs at another institution and sometimes for employment applications. Student Records also keeps proof of graduation and registration RESPs. At tax time, tuition tax receipts are available in Aurora.

How do I order documents?

Documents can currently be ordered two ways, depending on your student status.

The first method is to order the document through your Aurora Account. If you have access to Aurora, and you are needing a document that can be requested through Aurora, you are required to make that request through your Aurora Account.

If you do not have access to Aurora (alumni from before 2006), or the document you require is not available to order on Aurora, you can fill out the PDF request form and send it in by email. This will be sent using either your student email or, if you do not have access to your student email account, you will be required to submit a copy of your government-issued photo ID.

Requesting a Document on Aurora

The following documents are available on Aurora: *


Enrolment Verification letters

Confirmation of Degree Awarded

Confirmation of Eligibility to Graduate

The following processes are available on Aurora: *

Order an ID card 

Final Grade Appeal

Tuition Fee Appeals

Preferred name updates

Verifying your SIN

Update Residency Status

Letter of Permission Application

Tax forms


-  If you are locked out of your Aurora Account, you will need to contact the Registrar's Office to unlock your account prior to ordering documents.

Requesting a Document by email

We will accept email requests for the following documents:

Replacement Parchments

Certified copies of Degree

Stamped copies of Course Descriptions

Registration Histories

Account Summaries

We will accept email requests for the following processes:

3rd Party Consent

Parchment Delivery Requests

Name and Gender Change Requests


Ordering documents by email: * †
  1. Fill out a PDF form from one of the menu items below.
  2. Email the form to
    • Ensure you are emailing from your student email account.
    • If you no longer have access to your student email, we will require a copy of your government-issued photo ID to confirm your identity.
  3. Receive an email from the Registrar's Office if there was an issue with your payment. 
  4. Documents will only be delivered by Standard mail.

-  If you do not have access to Aurora (no Aurora Account) and would like a document that is available on Aurora, please email us the completed order form alongside your government-issued photo ID. 

 -  If you require a document that is not available for request on Aurora, we will accept the completed form by email, from your student email.


    How much does a Document cost?

    Fee type Fee amount
    Enrolment verification (per term) $12.50
    Enrolment verification - email by next business day (per term) $32.00
    Confirmation of eligibility to graduate $12.50
    Confirmation of degree awarded (for external requests) $12.50
    Certified copy of degree $12.50
    Replacement of lost photo ID cards $24.25
    Parchment replacement $79.25
    Duplicate tax receipts $18.50
    Transcripts - each official transcript $15.25
    Transcripts - email by next business day $32.00
    Letter of Permission fee (per application) $79.25
    Stamped copy of course descriptions (up to 5 courses) $12.50
    Stamped copy of course descriptions (> 5 courses - each) $2.00
    Grade appeal (Refunded to a student if the appeal is granted and the grade is raised) $50.00
    Supplemental examination fee $85.00
    Courier fee — Winnipeg $20.00
    Courier fee — Canada $50.00
    Courier fee — USA $50.00
    Courier fee — Other international $100.00
    Registration History No charge
    Account Summary No charge

    Ordering Documents

    Connect with us

    Contact the Registrar's Office

    In-person  If you are visiting in-person, you are required to check in to our virtual queue.

    400 UMSU University Centre
    University of Manitoba (Fort Garry campus)
    Winnipeg, MB R3T 2N2

    General Questions?Email us

    Inquire about convocation:
    Transcript inquiries:

    1-877-474-9420 (toll free)
    Monday, Tuesday, Thursday, Friday 9:00 a.m. to 4:00 p.m.
    Wednesday: 9:30 a.m. to 4:00 p.m.
    Subject to change based on University closures.