Photo Identification (ID) cards

Your Student ID card, which has your photograph on it, is your access key to many student services. You should carry it with you at all times.

    On this page:

    Student ID Card Orders      Staff ID card orders 

    Guidelines for Photo, Signature, and Government Issued ID      About ID cards 

    ID Centre locations and hours      ID card and photocopy service 

    ID cards and meal plans

    About ID Cards

    The Student ID card is issued when you first attend UM and is permanent throughout your stay here.

    • The UM Student ID card is your library card.
    • It works as Photo ID for on campus services.
    • You'll be asked to show it during examinations.
    • They'll ask for it when you pay for or use the athletic facility.
    • You need it to purchase a food service meal plan.
    • You'll need it to validate your Winnipeg Transit U-Pass or your Post-Secondary Student Peggo Card.
    • You'll need to use it as a swipe card on certain doors.

    Student ID Cards

    Whether it is your first Student ID card or a replacement card, you can choose to order your Student ID card online, or book an appointment in the office.

    • Online Orders

      Online ID card orders require you to prepare and submit a Photo, Signature, and a copy of your Government-issued photo ID. You will need to make sure that the documents you submit follow our Photo and Signature guidelines. Once you have uploaded these items and have submitted your request, your ID Card will be sent to you via mail.

       

      Make your order through Aurora

       View the Photo and Signature Guidelines
       

      Step 1: Getting ready to request your ID

      Please prepare the following documents:

      1. A photo of yourself.
      2. A digital copy of your physical signature.
      3. A digital copy of your government-issued photo ID.
      4. A digital copy of your study permit (For international students in Canada, upload your study permit.)
      5. Ensure your mailing address is up to date in Aurora.
      6. If you have a preferred name, ensure it is updated in Aurora
         
      Step 2: Requesting your ID
      1. Log in to Aurora.
      2. Select the ‘Personal Information’ tab.
        • Select ‘Order ID Card’
        • Select ‘Continue’
      3. Follow the steps as they appear on the screen to ensure you receive your student ID card.
      4. Your card will be mailed out to your address in Aurora within 2 weeks of receiving your request.

    • ID Appointments

      If you wish to come to the office and get your ID Card, you are required to make an appointment. When at your appointment, we will take your photo, record your signature, and have your card ready within a few minutes. Please be sure to bring a copy of your government-issued photo ID.
       

       

      Book your appointment now


       


      Step 1: Make an ID Card Appointment 
      1. Visit our Booking Page to make your appointment
      Step 2: Before your Appointment
      1. Please come to the office no earlier than 5 minutes before your appointment.
      2. Ensure that you bring the following with you:
        • Your Government-issued Photo ID.
        • A copy of your Study Permit (if applicable).
        • Your old ID card (replacement cards only).
        • Payment method (Debit, Visa) (replacement cards only).
      Step 3: The appointment
      1. when you arrive, please have your documents and student number ready.
      2. We will:
        • Confirm your eligibility and Identity.
        • Take a photo of yourself for, use on your card.
        • Record your signature for the card.
      3. Once this is complete, we will have your ID card ready in a few minutes!

    Please note:

    • There is a $23.00 Fee for a replacement Student ID card.

    • Students who already have a student card do not need a new one every year. 

    • For international students not in Canada and who do not have a study permit, upload your passport in its place. 

    • You do not need your ID Card to study remotely or for midterm/final exams. If you have not received your ID Card before your exam,  present an alternate ID that has your name and photo on it.

    Guidelines for photo, signature and Government Issued ID

    The acceptable file types are JPG (JPEG and associated formats), PNG, and BMP. Files must be 2 MB or less.

    Photo Guidelines

    Any photograph you submit MUST follow these guidelines:

    • Clear, sharp and in focus.
    • Eyes open and clearly visible.
    • Face and shoulders to the camera, centered and squared.
    • A solid coloured, neutral background.
    • An image of your current appearance, taken within the last six months.
    • Original photos that are not altered in any way or taken from an existing photo.
    • No headphone/ear buds or air pods can be worn
    • You are allowed to smile!
    Photo id - bad photo (wearing sunglasses and hat) and good photo (wearing glasses and no hat) examples

    Signature Guidelines

    Any signature you submit MUST follow the following guidelines:

    • Clear, sharp and in focus (legible).
    • Hand written on white paper (digital signatures are not accepted).
    • Written in blue or black ink.
    • Should be the same signature you sign documents with.
    • Should match or be similar to the signature on your government issued photo ID.
    Signature - bad signature (typed or computer generated) and good signature (handwritten cursive) examples

    Accepted Government Issued ID

    Please provide one (1) piece of the following government issued ID:

    • Passport
    • Driver’s License
    • Permanent Residence Card
    • Status Card

    OR three (3) pieces of non-government issued ID, such as:

    • Health card
    • Credit card with name and signature
    • Debit card with name and signature

    Staff ID Cards

    • New Staff Cards

      If you are a new staff member or have never requested a University of Manitoba staff photo ID card, complete the staff photo ID card request form. You will also need to provide a copy of your Signature, your photo ID and a photo of yourself for use on the card.  Please see the photo and signature guidelines for examples.
       

      Staff photo ID card  request form (PDF) 
       

      Ordering a Staff ID Card
      1. Complete the request form in full.
      2. Prepare the attachements
        • Include a picture of yourself.
        • A copy of your signature dor use on your ID card.
        • A copy of your government-issued photo ID.
      3. Send the completed form, along with your attachments to: ID.Cards@umanitoba.ca
      4. We will mail your ID card back to the address specified on the form. Please note, this process can take up to two weeks. 

    • Replacement Staff Cards

      If you require a replacement staff card, complete the staff request for a replacement photo ID card form. You will also need to submit a copy of your government-issued photo ID along with the request, as well as a copy of your signature and a photo of yourself (if your old photo and signature are outdated).

       

      Staff request for replacement photo ID card form (PDF) 


      Ordering a Replacement Staff ID Card
      1. Complete the request form in full.
      2. Prepare your attachments:
        • A copy of your government-issued photo ID.
        • Include a picture of yourself.
        • A copy of your signature for use on your ID card.
      3. Send the completed form, along with your attachments to: ID.Cards@umanitoba.ca
      4. We will mail your replacement ID card back to the address specified on the form. Please note, this process can take up to two weeks. 
         

      Replacement staff cards do not come encoded with building access. Ensure you contact Physical Plant to get your access restored.

    Other Staff Cards

    Retired Staff members and some departments are issued special cards. Read on for more information on these Staff card types.

    Special Staff Cards

    Special Staff Cards are Staff ID cards that display customized information.

    Your department will have to fill out a request form that includes a FOAP Number to get a special staff card. The department requesting the card will be charged accordingly. You are required to bring this paperwork with you in order to request a special card.

    Special Cards have the option for two or three lines. The card's contents are to be determined by the department requesting the card.

    Retired Staff Cards

    Staff employed OVER 10 Years and retired:

    You are eligible for staff benefits. Your record on our ID system will change to 'retired' on the first day of your retirement.

    If you are a retired staff member, and you do not appear in the ID system or the ID system does not identify you as being retired, we will contact Staff Benefits for assistance.

     

    Staff employed UNDER 10 Years and retired:

    You are not eligible for benefits and will not receive a retired ID card.

    If you have joined the Retirees Association and want a card. Please get in touch with the HR Executive directors office for further information.

     

    Spouse of Retired Staff Member:

    If you are a retired employee who is eligible for staff benefits, your spouse is eligible for a Retired Spouse Card.

    We will need to confirm that you are indeed eligible for benefits before we can produce a card for your spouse.

    To request a Retired Spouse card, you and your spouse will need to visit our ID centre with a copy of your Government-issued photo ID.

    ID Centre locations and hours

    In-person service at our ID Centre is available via appointment only

    • Fort Garry campus

      There are two ID centres on the Fort Garry campus - locations and operating hours are:

    Bannatyne campus

    There is one ID centre on the Bannatyne campus. This ID centre will close one hour before the Library's scheduled closing time.

    Please visit the Neil John MacLean Health Science Library's website for up-to-date hours.

    Printing, scanning and photocopy services

    UM Libraries offers access to printing and scanning in all locations, and access to photocopying in three locations.

    Detailed information on these services can be found on the UM Libraries website.

    ID card and meal plans

    Many UM students and staff have meal plans. You can swipe your ID card to make food purchases on campus. More information on meal plans can be found on the Dining Services website.

    Meal plans for replacement ID cards will be automatically loaded. New residence students will get their meal plan when they check into Residence.