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    Available to

    Staff, faculty

  • icon money


    No cost

  • icon steps



Getting started

Create an IT ticket to request assistance with a new desktop or laptop setup, or redeployment. Someone from the IST Service Desk will contact you to ask for more information and assist you.

Please provide the following information in your ticket:

  • Where are you going to be located? If applicable, list the room number and building. For example, 123 Fletcher Argue.
  • Are there printers in the new spot? If so, which printers do you need to connect to?
  • Where are you buying the device?
  • When is the device going to arrive?
  • Identify any software you want on the device. For example, Adobe Acrobat and Office 365.

Request assistance with new desktop or laptop setup, or redeployment

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Contact us

Call or chat
Monday to Friday, 8 a.m. to 8 p.m.
Call 204-474-8600 or Chat now
To report a critical system outage after hours or on weekends and holidays, call 204-474-8600 and press 2.

IST Service Desk walk-in service
123 Fletcher Argue
University of Manitoba, Fort Garry
Hours: Monday to Friday, 8 a.m. to 6 p.m.
Join the queue: Fort Garry WaitWell or text your name to 431-631-0844

230 Neil John Maclean Library
University of Manitoba, Bannatyne
Hours: Monday to Friday, 8 a.m. to 4:30 p.m.
Join the queue: Bannatyne WaitWell or text your name to 431-631-6555