Information Services and Technology

Software installation, configuration or support

You may require additional software to be installed on your desktop or laptop. Request help from the IST team for installing or configuring software to your workstation. 

You must have a valid software license before you ask us to install that software.

You may buy a license for the software you want from the UM book store, or from official online vendors.

Contact us
  • icon audience

    Available to

    Staff, faculty

  • icon money

    Cost

    No cost

  • icon steps

    Requirements

    None

Getting started

List of licensed software. Additional software licenses used by individual faculties/departments can be requested.

Create an IT ticket to request assistance with installing or configuring software for your workstation. Someone from the IST Service Desk will contact you to ask for more information and assist you.

Please provide the following information in your ticket:

  • Software name and version you want. For example, IBM® SPSS® Statistics 28 for Windows.

 You may be required to purchase the software first.

Request assistance with installing or configuring software

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Need help?

Qualified IST Service Desk analysts are waiting to assist you Monday to Friday 8 a.m. to 8 p.m.

Contact us

Call or chat
Monday to Friday, 8 a.m. to 8 p.m.
Call 204-474-8600 or Chat now
To report a critical system outage after hours or on weekends and holidays, call 204-474-8600 and press 2.

IST Service Desk walk-in service
123 Fletcher Argue
University of Manitoba, Fort Garry
Hours: Monday to Friday, 8 a.m. to 6 p.m.
Join the queue: Fort Garry WaitWell 

230 Neil John Maclean Library
University of Manitoba, Bannatyne
Hours: Monday to Friday, 8 a.m. to 4:30 p.m.
Join the queue: Bannatyne WaitWell