On this page:
UM accounts
Claim your UMNetID, reset or change your password, request specific account types for work or request changes to your account.
Microsoft 365 has a feature rich email and calendaring system available to the UM community. Request help in creating shared email accounts, distribution lists and calendars. Find answers to your email questions.
Didn't find what you're looking for?
Choose "Create an IT ticket" to request assistance from an IST Service Desk analyst. Service Desk analysts are available Monday to Friday 8 a.m. to 8 p.m.
We are here to help.
Keep exploring IT services
Browse our collection of services and self-help information to find answers to your questions.
-
My connections
Wi-Fi access/wired network/conference calling
-
My devices
desktops/laptops/printers/mobile devices/tablets/landlines
-
My security
multi-factor authentication (MFA)/virtual private network (VPN)/ email security/report lost or stolen device
-
Microsoft 365
M365 core products/other M365 products
-
Teaching, learning and classroom support
audiovisual/assessments/learning tools/computer labs
-
Media production services
request service/report a problem
-
Research computing
servers/enterprise storage/advanced research computing
-
Enterprise applications
applications/databases/collaboration/storage/website/intranet
-
Technology procurement and vendor relations
purchase hardware and software/request consultation
Contact us
Call or chat
Monday to Friday, 8 a.m. to 8 p.m.
Call 204-474-8600 or Chat now
To report a critical system outage after hours or on weekends and holidays, call 204-474-8600 and press 2.
IST Service Desk walk-in service
123 Fletcher Argue
University of Manitoba, Fort Garry
Hours: Monday to Friday, 8 a.m. to 6 p.m.
Join the queue: Fort Garry WaitWell
230 Neil John Maclean Library
University of Manitoba, Bannatyne
Hours: Monday to Friday, 8 a.m. to 4:30 p.m.
Join the queue: Bannatyne WaitWell