Claim your UMNetID, reset or change your password, request specific account types for work or request changes to your account.
Microsoft 365 has a feature rich email and calendaring system available to the UM community. Request help in creating shared email accounts, distribution lists and calendars. Find answers to your email questions.
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Browse our collection of services and self-help information to find answers to your questions.
Wi-Fi access/wired network/conference calling
multi-factor authentication (MFA)/virtual private network (VPN)/ email security/report lost or stolen device
M365 core products/other M365 products
Teaching, learning and classroom support
audiovisual/assessments/learning tools/computer labs
Media production services
request service/report a problem
servers/enterprise storage/advanced research computing
Technology procurement and vendor relations
purchase hardware and software/request consultation
Call or chat
Monday to Friday, 8 a.m. to 8 p.m.
Call 204-474-8600 or Chat now
To report a critical system outage after hours or on weekends and holidays, call 204-474-8600 and press 2.
IST Service Desk walk-in service
123 Fletcher Argue
University of Manitoba, Fort Garry
Hours: Monday to Friday, 8 a.m. to 6 p.m.
Join the queue: Fort Garry WaitWell or text your name to 431-631-0844
230 Neil John Maclean Library
University of Manitoba, Bannatyne
Hours: Monday to Friday, 8 a.m. to 4:30 p.m.
Join the queue: Bannatyne WaitWell or text your name to 431-631-6555