Service information

  • icon audience

    Available to

    Students, staff, faculty

  • icon money


    No cost

  • icon steps



Getting started

  1. Download the Individual Sponsored Account form.
  2. Complete the form.
  3. Submit the form to the IST Service Desk. If the SUBMIT VIA EMAIL button in the form does not work, add your form as an attachment to an IT ticket or drop the form off at the IST Service Desk.

Preview or download form

Important information

  • A department must designate a University of Manitoba employee as the sponsor of the applicant. The sponsor’s phone number and email address must be provided for contact purposes.
  • If future employees do not have a UMNetID or an employee number, and need to obtain access prior to their appointment, please have your department administrator call their HR Consultant. A listing of HR consultants by unit may be found on UM Intranet > Work supports > Administrative > Hiring and managing resources.
  • Do not use this form for functional accounts

Uses for this form

  • Request a sponsored account for individuals who are not employees at the university but will be doing work for the benefit of the university.
  • Used by individuals affiliated with faculty and staff such as volunteers, contract workers, visiting academics, or Extended Education non-credit students.

Submit your form

  1. At the end of the form, select SUBMIT VIA EMAIL to submit your form to IST.
  2. Submitting the form through the pdf automatically creates an IT ticket for your account request.

If submit via email button on form does not work

You may attach the completed form to an IT ticket. If you do not have a UMNetID, select Log in as a Guest.

Request Individual Sponsored Account (attach completed form)

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Need help?

Qualified IST Service Desk analysts are waiting to assist you Monday to Friday 8 a.m. to 8 p.m.

Contact us

Call or chat
Monday to Friday, 8 a.m. to 8 p.m.
Call 204-474-8600 or Chat now
To report a critical system outage after hours or on weekends and holidays, call 204-474-8600 and press 2.

IST Service Desk walk-in service
123 Fletcher Argue
University of Manitoba, Fort Garry
Hours: Monday to Friday, 8 a.m. to 6 p.m.
Join the queue: Fort Garry WaitWell or text your name to 431-631-0844

230 Neil John Maclean Library
University of Manitoba, Bannatyne
Hours: Monday to Friday, 8 a.m. to 4:30 p.m.
Join the queue: Bannatyne WaitWell or text your name to 431-631-6555