Getting started
Before submitting a ticket, validate your account status by logging in to signUM.
Create an IT ticket to report a problem with accounts. Someone from the IST Service Desk will contact you to ask for more information and assist you.
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Need help?
Qualified IST Service Desk analysts are waiting to assist you Monday to Friday 8 a.m. to 8 p.m.
Contact us
Call or chat
Monday to Friday, 8 a.m. to 8 p.m.
Call 204-474-8600 or Chat now
To report a critical system outage after hours or on weekends and holidays, call 204-474-8600 and press 2.
IST Service Desk walk-in service
123 Fletcher Argue
University of Manitoba, Fort Garry
Hours: Monday to Friday, 8 a.m. to 6 p.m.
Join the queue: Fort Garry WaitWell or text your name to 431-631-0844
230 Neil John Maclean Library
University of Manitoba, Bannatyne
Hours: Monday to Friday, 8 a.m. to 4:30 p.m.
Join the queue: Bannatyne WaitWell or text your name to 431-631-6555