• icon audience

    Available to

    Students, staff, faculty

  • icon money

    Cost

    No cost

  • icon steps

    Requirements

    None

Getting started

UM email setup resources

For step-by-step guides related to Microsoft 365 such as accessing your email in Outlook, visit the UM Microsoft 365 checklist for new users.

email, IOS Setup UM email for IOS

Mobile devices should be using the latest operating system (OS) or an OS no older than two previous versions.

  1. Open Settings
  2. Select Mail
  3. Select Accounts
  4. Select Add Account
  5. Select Microsoft Exchange
  6. Enter your UM email address
    • Students: UMNetID@myumanitoba.ca
    • Staff and Facultyfirstname.lastname@umanitoba.ca
  7. Select Next
  8. Select Sign in
  9. Enter your UMNetID password
  10. Select Sign In

email, Android Setup UM email for Android

Mobile devices should be using the latest operating system (OS) or an OS no older than two previous versions.

  1. Open Settings
  2. Select Accounts
  3. Select Add Account
  4. Select Microsoft Exchange ActiveSync
  5. Enter your UM email address & UMNetID password 
    • Students: UMNetID@myumanitoba.ca
    • Staff and Facultyfirstname.lastname@umanitoba.ca
  6. Select Sign In

Official Microsoft support resources

For official Microsoft guides on how to setup email for smartphones and tablets, see:

For in-depth guides on how to add or remove an Outlook email account, visit these Microsoft support pages:

Request assistance with setting up email

Create an IT ticket to request assistance with setting up email.

Request assistance with setting up email

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Contact us

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Call 204-474-8600 or Chat now
To report a critical system outage after hours or on weekends and holidays, call 204-474-8600 and press 2.

IST Service Desk walk-in service
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University of Manitoba, Fort Garry
Hours: Monday to Friday, 8 a.m. to 6 p.m.
Join the queue: Fort Garry WaitWell or text your name to 431-631-0844

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University of Manitoba, Bannatyne
Hours: Monday to Friday, 8 a.m. to 4:30 p.m.
Join the queue: Bannatyne WaitWell or text your name to 431-631-6555