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    Available to

    Students, staff, faculty

  • icon money


    No cost

  • icon steps



Getting started

Create an IT ticket to report a problem with a university-owned printer. Someone from the IST Service Desk will contact you to ask for more information and assist you.

Please provide the following information in your ticket:

  • Printer name (For example, office-123)
  • Printer manufacturer (For example, HP)
  • Printer model (For example, HP OfficeJet Pro 9015e All-in-One Printer)
  • Printer serial number
  • If applicable, computer services tag number (yellow sticker with IST####).
  • Building name (For example, Fletcher Argue)
  • Location/Room (For example, 123)

Report a problem with a university-owned printer

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Contact us

Call or chat
Monday to Friday, 8 a.m. to 8 p.m.
Call 204-474-8600 or Chat now
To report a critical system outage after hours or on weekends and holidays, call 204-474-8600 and press 2.

IST Service Desk walk-in service
123 Fletcher Argue
University of Manitoba, Fort Garry
Hours: Monday to Friday, 8 a.m. to 6 p.m.
Join the queue: Fort Garry WaitWell or text your name to 431-631-0844

230 Neil John Maclean Library
University of Manitoba, Bannatyne
Hours: Monday to Friday, 8 a.m. to 4:30 p.m.
Join the queue: Bannatyne WaitWell or text your name to 431-631-6555