Getting started
Create an IT ticket to report a problem with a university-owned printer. Someone from the IST Service Desk will contact you to ask for more information and assist you.
Please provide the following information in your ticket:
- Printer name (For example, office-123)
- Printer manufacturer (For example, HP)
- Printer model (For example, HP OfficeJet Pro 9015e All-in-One Printer)
- Printer serial number
- If applicable, computer services tag number (yellow sticker with IST####).
- Building name (For example, Fletcher Argue)
- Location/Room (For example, 123)
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Need help?
Qualified IST Service Desk analysts are waiting to assist you Monday to Friday 8 a.m. to 8 p.m.
Contact us
Call or chat
Monday to Friday, 8 a.m. to 8 p.m.
Call 204-474-8600 or Chat now
To report a critical system outage after hours or on weekends and holidays, call 204-474-8600 and press 2.
IST Service Desk walk-in service
123 Fletcher Argue
University of Manitoba, Fort Garry
Hours: Monday to Friday, 8 a.m. to 6 p.m.
Join the queue: Fort Garry WaitWell or text your name to 431-631-0844
230 Neil John Maclean Library
University of Manitoba, Bannatyne
Hours: Monday to Friday, 8 a.m. to 4:30 p.m.
Join the queue: Bannatyne WaitWell or text your name to 431-631-6555