Getting started
Mobile devices should be using the latest operating system (OS) or an OS no older than two previous versions.
Useful resources:
- Connect to campus Wi-Fi on iPhone
- Connect to campus Wi-Fi on Android
- Setup email for iPhone
- Setup email for Android
Create an IT ticket to request assistance with setting up and configuring your smartphone or mobile device. Someone from the IST Service Desk will contact you to ask for more information and assist you.
Request assistance with setting up smartphone or mobile device
You may also be interested in
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Claim UMNetID
Learn how to claim your University of Manitoba account.
-
Reset or change password
Learn how to reset or change your password.
-
Smartphone and mobiles devices - New device accessories and services
Request assistance with with purchasing, activating, upgrading, transferring ownership or cancelling your mobile device. IST can also assist you when your device is lost or stolen.
-
Smartphone and mobile devices - Repair/broken device
Notify IST about broken university mobile devices that may require repair.
Need help?
Qualified IST Service Desk analysts are waiting to assist you Monday to Friday 8 a.m. to 8 p.m.
Contact us
Call or chat
Monday to Friday, 8 a.m. to 8 p.m.
Call 204-474-8600 or Chat now
To report a critical system outage after hours or on weekends and holidays, call 204-474-8600 and press 2.
IST Service Desk walk-in service
123 Fletcher Argue
University of Manitoba, Fort Garry
Hours: Monday to Friday, 8 a.m. to 6 p.m.
Join the queue: Fort Garry WaitWell
230 Neil John Maclean Library
University of Manitoba, Bannatyne
Hours: Monday to Friday, 8 a.m. to 4:30 p.m.
Join the queue: Bannatyne WaitWell