Getting started
Create an It ticket to report a broken smartphone or mobile device. Someone from the IST Service Desk will contact you to ask for more information and assist you.
Please provide the following information in your ticket:
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Smartphones and mobile devices - Setup and configuration
Request assistance setting up a university-provided smartphone.
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Smartphones and mobiles devices - New device accessories and services
Request assistance with with purchasing, activating, upgrading, transferring ownership or cancelling your mobile device. IST can also assist you when your device is lost or stolen.
Need help?
Qualified IST Service Desk analysts are waiting to assist you Monday to Friday 8 a.m. to 8 p.m.
Contact us
Call or chat
Monday to Friday, 8 a.m. to 8 p.m.
Call 204-474-8600 or Chat now
To report a critical system outage after hours or on weekends and holidays, call 204-474-8600 and press 2.
IST Service Desk walk-in service
123 Fletcher Argue
University of Manitoba, Fort Garry
Hours: Monday to Friday, 8 a.m. to 6 p.m.
Join the queue: Fort Garry WaitWell or text your name to 431-631-0844
230 Neil John Maclean Library
University of Manitoba, Bannatyne
Hours: Monday to Friday, 8 a.m. to 4:30 p.m.
Join the queue: Bannatyne WaitWell or text your name to 431-631-6555