• icon audience

    Available to

    Staff, faculty

  • icon money

    Cost

    Repair or replacement costs may be applicable.

  • icon steps

    Requirements

    FOAP is required.

Getting started

Create an It ticket to report a broken smartphone or mobile device. Someone from the IST Service Desk will contact you to ask for more information and assist you.

Please provide the following information in your ticket:

  • Model (find your device's model for IOS or Android)
  • Description of your issue

Report a broken smartphone or mobile device

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Contact us

Call or chat
Monday to Friday, 8 a.m. to 8 p.m.
Call 204-474-8600 or Chat now
To report a critical system outage after hours or on weekends and holidays, call 204-474-8600 and press 2.

IST Service Desk walk-in service
123 Fletcher Argue
University of Manitoba, Fort Garry
Hours: Monday to Friday, 8 a.m. to 6 p.m.
Join the queue: Fort Garry WaitWell 

230 Neil John Maclean Library
University of Manitoba, Bannatyne
Hours: Monday to Friday, 8 a.m. to 4:30 p.m.
Join the queue: Bannatyne WaitWell