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    Available to

    Staff, faculty

  • icon money


    No cost

  • icon steps



Getting started

Create an IT ticket to report a problem with desktops, laptops or accessories. Someone from the IST Service Desk will contact you to ask for more information and assist you.

Please provide the following information in your ticket:

  • Type of device or accessory. For example, desktop, laptop or mouse.
  • If applicable, attach a photo of your computer services tag number (yellow sticker with IST####). It may be on the bottom of your device.
  • If applicable, the device serial number.

Report a problem with desktop, laptops or accessories

If the accessory is no longer working, you may purchase a new one from the UM bookstore.

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Contact us

Call or chat
Monday to Friday, 8 a.m. to 8 p.m.
Call 204-474-8600 or Chat now
To report a critical system outage after hours or on weekends and holidays, call 204-474-8600 and press 2.

IST Service Desk walk-in service
123 Fletcher Argue
University of Manitoba, Fort Garry
Hours: Monday to Friday, 8 a.m. to 6 p.m.
Join the queue: Fort Garry WaitWell or text your name to 431-631-0844

230 Neil John Maclean Library
University of Manitoba, Bannatyne
Hours: Monday to Friday, 8 a.m. to 4:30 p.m.
Join the queue: Bannatyne WaitWell or text your name to 431-631-6555