Make a payment using PayMyTuition Portal

  1. Log in to Aurora and find the My Tuition and Fees card.

  2. Select Payment Information.

  3. On the Payment Information page, select PayMyTuition Portal. You will be redirected to PayMyTuition to complete your payment.

 

Trouble accessing PayMyTuition? If you have trouble accessing the PayMyTuition Portal, you can still pay your tuition and fees in person, by credit card or through online bill payment. See the other payment options for instructions.

Review what you owe

Before making a payment, review your current balance and account activity in Aurora. 

Payment Options

Are you looking for?

PayMyTuition Portal

The University of Manitoba's preferred way to pay tuition and fees is through the PayMyTuition portal. You can use the portal to make payments from within or outside Canada.

Available payment methods depend on where your payment is coming from.

Paying from within Canada

Payment options may include:

  • Online bill payment
  • Interac e-Transfer Request
  • Other available Canadian payment methods

Paying from outside Canada

Payment options may include:

  • Bank transfer
  • Debit or credit card in your home currency
  • eWallet
  • Other local payment options

Other ways to pay

If you cannot make your payment through the PayMyTuition portal, other payment options are available.

Other ways to pay inside Canada

Debit - in person

You can pay by debit card at the Cashier's Office.

Before visiting, check with your financial institution to make sure your daily and transaction limits are high enough to cover your payment. Your financial institution sets these limits.

Credit card - available online through your Aurora account

Although you can pay your university fees by credit card, we recommend that you first consider other methods of payment to avoid paying additional charges or convenience fees.

  • A non-refundable convenience fee of 2.5 per cent of the fee payment is added to your payment total.
  • You can only make credit card payments from your Aurora account.
  • Visa and Mastercard are the only cards accepted.
  • Maximum payment is the amount owing on your account.

Log in to Aurora

Cheque, bank draft or money order

You can submit a cheque, bank draft or money order:

  • in person at the Cashier's Office
  • through the drop box outside the Cashier's Office at 138 University Centre, Fort Garry campus
  • by mail

Prepare your payment

Make your cheque, bank draft or money order payable to the University of Manitoba and:

  • use the current date
  • make sure the written and numerical amounts match
  • include your student number and phone number
  • sign your cheque

Post-dated cheques may be subject to applicable late fees.

Mail your payment to:

Cashier's Office
University of Manitoba
138 University Centre
Winnipeg, MB R3T 2N2

Allow enough time for your payment to arrive before the fee payment deadline. Payments received after the deadline may be subject to late fees, regardless of the postmark date.

Returned cheques

A $30 charge, plus applicable late fees, applies to returned cheques. After two cheques are returned for insufficient funds (NSF), UM will no longer accept cheque payments from you.

Other ways to pay outside Canada

Convera

You can pay your University of Manitoba tuition and fees through Convera using your country's currency. This payment option allows you to pay your student fees in the currency of your choice, which will then be converted to Canadian dollars with no additional transaction charges from Convera or the University of Manitoba.

Payments will be electronically transmitted to the University of Manitoba typically within 2-5 business days from the time you initiate payment and will be posted to your student account.

Note: A transaction fee may be charged by your bank and exchange rates are valid for 72 hours after the transaction is initiated.

Don't send living expenses to your UM account. Funds sent to UM can only be used for tuition and other student fees. Send money for rent, food and other living expenses to your personal bank account.

Help with Convera

U.S. and Canada toll-free: 1-877-218-8829

Canada local: +402-884-3041

Can't find a payment option for your country?

Available payment methods vary by country. If you cannot find an available payment method for the country you're paying from, contact Student Payment for help. 

StudentPayment@umanitoba.ca

Include your student number and the country the payment is coming from.

Additional fees may apply to alternate payment methods.

Special payment situations

Some students may have different payment requirements depending on their situation. Review the information below to find the payment option that applies to you.

Pay tuition before you arrive in Canada

You may need to pay tuition and other student fees before arriving in Canada. Check the payment requirements for your study permit or immigration application.

If you pay fees before arriving at UM, the funds will remain on your student account until you arrive and register for classes.

If you don't attend UM

If you do not attend UM, you may be eligible for a refund, minus any non-refundable fees and charges.

If your study permit is denied or withdrawn, review the refund requirements and instructions.

Sponsored students

You must verify that the application form was submitted by their sponsoring agency through their Aurora account

  • Find the 'View My Sponsorships card'.
  • Review your Sponsorship information.
Card in Aurora the displays a students sponsorship information

If there is no indication that you have a sponsor, you must pay the full outstanding balance yourself and request reimbursement from your sponsoring agency.

Eligible for third-party billing

A sponsored student is a student whose tuition and fees are paid for by a third-party organization such as First Nations, employers or government agencies.

The University of Manitoba will issue an invoice to the sponsor on behalf of a student who is sponsored by an outside agency as a service to students and sponsors. Acceptance of third-party agreements is at the discretion of the University of Manitoba.

To be eligible for third-party billing, sponsoring agencies and students must review their obligations and procedures below and submit a sponsorship form before the end of the Revision Period for the term.

Student obligations and procedures

The sole and final responsibility for payment of the account lies directly with you, the student. If a sponsor fails to remit the sponsorship application or payment of fees, you will be subject to the University of Manitoba’s standard collection proceedings, which includes but is not limited to:

  • account holds, denied access to administrative and academic services
  • late payment charges
  • deregistration from future terms

Application fees are the responsibility of you, the student, and will not be invoiced to a sponsor.

You must not delay payment of fees in anticipation of third-party sponsorships. Any late payment fees that accrue prior to the authorization of a sponsorship arrangement will not be reversed. While sponsors do not typically cover late payment penalties, if they are a result of the sponsor sending in a late application, the charges will not be reversed.

If a sponsor requires proof of enrolment, you can obtain this for them by visiting Enrolment verification.

You will still receive general notifications through Aurora Student or your UM email accounts regarding general university payment deadlines.

If you have prepaid your account, received a government student loan or a scholarship/bursary and the sponsor payment results in a credit balance, you may request a refund payment. For instructions, read "How to request a refund payment" under Refunds.

You are responsible for providing additional information such as grades or attendance to the sponsor if the sponsor requires the information.

You are responsible for opting out of UMSU Health and Dental Coverage if you already have alternate coverage. Learn more on the UMSU Health and Dental page.

The transfer of funds from an RESP to the university is not considered a form of sponsorship.

You are responsible for paying the charges for documents required by a sponsor and these will not be invoiced to a sponsor.

Sponsoring agency obligations and procedures

The sponsoring agency must complete the Sponsorship Authorization form and submit it before the start of the first sponsored term in each academic year.

  • The completed form authorizes the University of Manitoba to invoice the agency for tuition and fees for the student(s) listed in the request.
  • If there are any changes to the sponsor information, authorized coverage or addition of new sponsored students during the year, a new form must be submitted prior to the start of the term.
  • Please identify the terms being covered by placing a check mark in the applicable boxes.

Payment must be made upon receipt of the invoice. If payment is not received, late payment penalties, per student, will be added to the next term’s billing.

If payment is not received within 30 days of billing, a hold will be placed on the sponsored student’s account that prevents further registration, release of grades or transcripts and other administrative and academic services.

If payment is not received within 90 days of billing, sponsorships for future terms will not be accepted until the account is paid in full and a deposit for future terms is received.

Any restrictions or contingencies on the authorization are not allowed. For example, if the sponsor requires proof of attendance, grades, transcripts or notification of class withdrawals before paying, the university will not authorize the third-party billing. In such cases the student is responsible for paying their fees and should request reimbursement from the sponsoring agency.

Transcripts must be obtained from the Registrar’s Office only. Find more information at Transcripts.

Find information on cost estimates and fees at Undergraduate tuition and fees.

Class attendance at the university level is not mandatory and is therefore not recorded. When a sponsor does require this information, arrangements must be made in advance and it is the student’s responsibility to have their instructors complete any required forms.

BookStore sponsored student accounts

If books and supplies are included, the sponsor must also submit the sponsorship form directly to the UM BookStore.

Find more information on sponsored students at Sponsored student accounts.

International graduate student's installment plan

Eligible international graduate students employed by the University of Manitoba can apply to pay their program tuition and qualifying fees in three installments per term. Continuing fees are not eligible for the installment plan.

How to apply for an installment plan

  1. Review the eligibility criteria for the International graduate student installment plan.
  2. Download and complete the Tuition Installment Plan Application. A new application is required for each term.
  3. Email your completed application and required supporting documents to StudentPayment@umanitoba.ca.
  4. If your application is approved, Revenue, General and Student Accounting will send a confirmation to your UM email around:

    • Fall Term: September 15
    • Winter Term: January 15
    • Summer term: May 15

    A non-refundable $75 fee is charged for each approved application
     

  5. Once approved, make your installment payments according to the payment schedule provided with your plan.

Important: You must follow your approved payment schedule to remain eligible for an installment plan in a future term.

Authorized payers

You can authorize someone else, such as a parent or family member, to pay your tuition and fees through the PayMyTuition Portal.

Add an authorized payer

Follow the instructions in the guide to add someone who can make payments on your behalf.

Access the portal as an authorized payer

If a student has authorized you to make payments, follow the instructions in the guide to access and navigate the portal.

Your preferred name on file with UM will not appear on a PayMyTuition payment link shared with someone else. Your legal name associated with your student record will be displayed.

Receipts and proof of payment

Payment receipt

For payments made through PayMyTuition portal, you can access your receipt under PayMyTuition Payment Center. For other payment methods, download and use Account Summaries.

Tax receipt

If you need tuition information (T2202) for income tax purposes, locate the Tax information card from your aurora when it becomes available.

Refunds

To receive a refund of fees, you must withdraw from courses before the deadline. If you have not withdrawn by the deadline, you must pay your tuition fees regardless of attendance.

Submit your request for a refund through your Aurora account. 

  • Find your 'Request a Refund' card.
  • Click on the 'Start the Refund process' link.
Image of Request a Refund card in Aurora.

Processing time for a refund is approximately 10-15 business days, depending on time of year.

Refund requests are reviewed after the Registration Revision Period by term. 

If your refund is approved, the refund amount will appear on your Account Summary by Term in Aurora. You will receive your refund or a payment notification at your UM email address within a few days.

Key things to know about refund payments

Understanding your account summary 

A credit balance is identified by a dash (-) before the dollar sign on the Account Balance.

You will not receive a refund payment automatically. You have the option to:

  • request a refund payment, or
  • leave the credit balance on your account for a future term, at which point they will be applied against new charges.

Important considerations

Review the following list to help determine if you are eligible for a refund payment and to consider other important factors. The list contains frequently asked questions and situations but does not encompass all criteria or situations and is subject to change without notice.

  • Extended Education and English Language Centre students must contact their faculty or department to request a refund payment.
  • Refund amounts will only be approved when it is determined that a third-party funder, such as an approved sponsor, scholarship or student loan provider has no claim on the credit balance.
  • Students who have a credit balance on their fee account but also have outstanding fines or loans, such as parking, library, or an emergency loan, for example, will have the amount of the fine or loan deducted from their fee account prior to authorizing a refund payment.
  • Credit on account resulting from payments made by cheque have a 15-business day hold to ensure the cheque clears before a refund payment can be issued.
  • Depending on the source of the credit on your account and/or if you do not have an active University of Manitoba email account, certain methods may not be available.

Additional restrictions on overpayments made from outside Canada

Please refer to Prepay your tuition under Pay from outside Canada.

Fees eligible for refund

Learn how refunds are calculated and which fees are not refunded when you withdraw from your program.

Refunds from other sources

Funds received through provincial or federal student loans, scholarships or bursaries administered by the UM Financial Aid and Awards Office must be reviewed before they can be refunded.

If you have questions about whether these funds are eligible for a refund, contact Financial Aid and Awards at awards@umanitoba.ca.

Payment of approved refunds

Refunds will be issued via original payment methods such as e-transfer, cheque or other means, as described here.

Receiving a refund through PayMyTuition portal

If you are eligible for a refund, the University of Manitoba may issue your refund through the PayMyTuition portal.

You will receive an email with instructions when your refund is ready. Follow the instructions to provide the information needed to receive your funds.

Processing times may vary depending on the refund method and destination.

Refund by cheque

We can pay your refund by cheque if you have a Canadian bank account.

If your request is approved to be issued by cheque, a cheque will be mailed to the address listed on your Aurora account. Ensure the address on the account is your current mailing address.

Refund by Credit Card

When you use a credit card to pay your tuition and related fees on your student Aurora Account, refund will go back to the original credit card used for the payment. Convenience fee is non-refundable.

Refund due to overpayments from outside Canada

The method of payment for refunds resulting from overpayments from soucres outside Canada will depend on the original transfer method.

Funds will be returned through the original payment method used (e.g., Convera or PayMyTuition).

Refund processing notice 

  • Fall 2026: Refund processing is paused Sept. 23 to Oct. 14, 2026.
  • Winter holiday closure: Submit your refund request by Dec. 10, 2026, to have it processed before the holiday closure. Requests submitted later will be processed after Jan. 5, 2027.
  • Winter 2027: Refund processing is paused Jan. 20 to Feb. 10, 2027. 

You can still submit a refund request during a paused period. It will be processed after the pause ends.

What happens if I don't pay on time?

You are responsible for paying your tuition and fees by the fee payment deadline for each term. You are financially responsible for all courses you remain registered in after the posted drop date.

If you have an outstanding balance after the fee payment deadline, late fees and other consequences may apply.

Late fees

Late fees are charged on outstanding balances after the published fee payment deadline. The amount and timing of late fees vary by term.

Fall and Winter Term late fees

First late fee, applied on the day following the posted fee deadline:

  • $50

Second late fee, applied on the first of the month following the posted fee deadline:

  • $50 on balances between $500 and $1000
  • $100 on balances over $1000

Summer Term late fees

Late fee, applied on the day following the posted fee deadlines:

  • $50

Appeal a late fee

Not being aware of regulation and deadline dates and similar published information are not grounds for an appeal. You can appeal a late fee by completing and submitting an Appeal for waiver of penalties form.

Complete the form and email it to StudentPayment@umanitoba.ca.

Payment deadline notice: To avoid late fees, the University of Manitoba must receive your tuition payment on or before the fee payment deadline. If your payment method requires processing time, submit your payment early enough for it to arrive by the deadline.

Holds on your account

A hold may be placed on your account if you have an outstanding balance after the fee payment deadline. A hold can restrict access to administrative and academic services.

Deregistration

If your account remains overdue, you may be deregistered from courses in a future term. You are still responsible for paying the outstanding balance from the overdue term. Deregistration does not apply to spanned courses.

Collection of outstanding accounts

Delinquent accounts may be referred to an external collection agency and reported to a credit bureau for recovery.

Contact US

Student Accounting

In-person- If you are visiting in -person, you are required to check in to our virtual queue.

138 University Centre
65 Chancellors Circle
University of Manitoba (Fort Garry campus)
Winnipeg, Manitoba R3T 2N2 Canada

204-474-8716
Hours of operation (Central Standard Time):
Monday, Tuesday, Thursday, Friday: from 9:00 a.m. to 4:00 p.m.
Wednesday: from 9:30 a.m. to 4:00 p.m.