2024-2025 Refund deadlines

Refund deadlines for most programs of study

Fall term 2024 courses
Full RefundOn or before September 17, 2024.
No refundSeptember 18, 2024, and later.
Winter term 2025 courses
Full refundOn or before January 17, 2025.
No refundJanuary 18, 2025, and later.
Fall 2024/Winter 2025 spanned courses
Full refund of Fall Term feesOn or before September 17, 2024.
No refund of Fall Term feesSeptember 28, 2024, and later.
Full refund of Winter Term feesOn or before January 17, 2025.*
No refund of Winter Term feesJanuary 18, 2025, and later.

*  If you withdraw from a Fall/Winter Term spanning course on or before Jan. 17, you will receive a VW for the course, but you will not be charged the Winter Term portion of the fees.
 

Winter/Summer 2025 spanned courses
Full refund of Winter Term feesOn or before January 17, 2025.
No refund of Winter Term feesJanuary 18, 2025, and later.
Full refund of Summer Term feesOn or before May 15, 2025.*
No refund of Summer term feesMay 16, 2025, and later.

*  If you withdraw from a Winter/Summer Term spanning course on or before May 11, you will receive a VW for the course, but you will not be charged the Winter Term portion of the fees.

Refund deadlines for the Agriculture Diploma

Fall term 2025 courses
Full RefundOn or before September 19, 2024.
No refundSeptember 20, 2024, and later.
Winter term 2025 courses
Full RefundOn or before January 16, 2025.
No refundJanuary 17, 2025, and later.

Refund deadlines for all other irregular courses

Courses offered outside of the standard term dates have specific prorated Refund and VW deadlines. Refer to the Class Schedule for the dates that apply to your course, or confirm the dates with your faculty/college/school.

Refunds are offered before the completion of 15 percent of the course or program term. Voluntary withdrawals are permitted before completion of 75 percent of the course or program for single-term courses or 58 percent for courses that span two or more terms, but no refunds will be granted.

Are you eligible for a refund?

In order to receive a refund of fees, students wishing to withdraw from courses must do so before the end of the revision period in each term. If you have not withdrawn by the revision deadline, you must pay your tuition fees regardless of attendance.

The amount eligible for refunds is calculated based on the full cost of the course, not including field trip fees and late payment fees. Fee adjustments will first be applied to outstanding balances, including fees assessed for the next term of registration.

The following fees are not refunded when you withdraw from your program or any courses in it:

  • Application for Admission
  • Admission Acceptance Deposit
  • Examination Fees
  • Field Work Fees
  • Incidental Fees
  • Late Payment Fees
  • Letter of Permission Fee
  • Other Compulsory Fees

For more information on how to request a refund, see the Pay your tuition page

Appealing your fees

Students who are unable to complete their courses due to circumstances beyond their control, such as medical, compassionate, or other extraordinary reasons, may submit a Tuition Fee Appeal to request a reconsideration of their fees.

 

Appeals are only considered on courses without final grades. If you have final grades in the courses you are wishing to appeal, you will need to first seek an Authorized Withdrawal (AW) through your faculty office. Information on authorized withdrawal requests is available on the Student Advocacy website.

 

If you have already voluntarily withdrawn (VW) from your courses, you may submit a request using the link to the Tuition Fee Appeal card, in Aurora, below.

 

Before submitting your appeal, be sure to gather the documentation that is required to support your claim as you will need to upload it as part of the process. All appeals must be accompanied by a letter of explanation that outlines the basis of your appeal.

 

Categories of Appeal and Corresponding Documentation:

 

Medical Grounds, such as a physical or psychological illness, condition or crisis/crises. Requires documentation from a Healthcare Provider in a regulated profession that clearly and objectively supports the claims made in the appeal.

 

Critical Illness or Death of a person of significant meaning to the student. The submission should indicate the significance of the relationship. Requires documentation such as a Certificate of Death, obituary, funeral program, or Healthcare Provider statement.

 

Relocation due to employment commitments of the student, spouse, or in the case of a minor – parent or guardian. Requires documentation from employer.

 

Military Commitments that are unforeseen and interfere with studies (deployment). Requires documentation from the Commanding Officer.

 

Compassionate Grounds related to a significant, unanticipated circumstance such as eviction, family breakup, being a victim of crime or other life crisis. Supporting documentation is required to assess the grounds.

 

Administrative Errors or Oversight where a University of Manitoba staff member makes an error or the application of a policy is challenged in terms of fairness. Supporting documentation is required from the person(s) responsible for/or knowledgeable of the situation.

 

Non-attendance where a student has registered for courses but never attended. Student must submit statements from professors documenting non-attendance or, for international students or asylum claimants, proof of rejection of Student Authorization, and/or proof of attendance at another institution.

 

Special circumstances: Where a graduate student was told to audit a course but was not informed that they would have to pay additional fees. These students would be allowed the option to drop or delete the course with no financial penalty or would be required to pay the auditing fee to remain in the course.

 

Other situations, which do not fall into the above categories, may be considered on a case-by-case basis. Documentation will be dependent on the situation.

 

The following requests will not be considered:

  • Where the student remains registered in the affected courses.
  • For courses with grades on file, where the student has completed the courses and expects to retain credit.
  • Where financial hardship is the sole reason for the appeal.
  • Where a student was required to withdraw from a course or program, unless granted Authorized Withdrawals for the term in question.
  • Where discipline relating to academic/non-academic misconduct was imposed, impacting the requested term or course.
  • Where the student is deemed culpable for the situation which precipitated the withdrawal from the course or program.

Submitting a Tuition Fee Appeal

The first steps to submitting a tuition fee appeal are to 1) write a maximum one-page letter explaining your circumstances and 2) to gather your supporting documents. Submission's must go through Aurora unless you cannot access your account.

If you have access to Aurora:
  1. Log in to your Aurora
  2. Select the Tuition Fee Appeal card
  3. Follow the instructions including the uploading of your documentation. These will vary depending on the reason for your appeal. 
If you no longer have access to Aurora:

Contact the Registrar's Office to restore your access and proceed as above. 

If you are unable to use Aurora, contact Fee.Appeals@umanitoba.ca for information.

If you are submitting an appeal on behalf of someone else:

Write a maximum one-page letter explaining the circumstances of the student for whom you are submitting the appeal and gather the supporting documents for the student's appeal.

Submit a copy of your government-issued photo ID and the government issued photo ID of the student for whom you are submitting the appeal to Fee.Appeals@umanitoba.ca.

 

If you need help:

Assistance and support with the appeal process is available through the Office of Student Advocacy. Student Advocates are available for current and former students.

 

If you have questions before you appeal:

Contact the Registrar's Office at 204-474-9420 or visit us at 400 UMSU University Centre.

 

For detailed information:

Refer to the Requests for Reconsideration of Fees Guidelines below.

                                Requests for Reconsideration of Fees (PDF)

If you would like to know the status of your appeal:

Email fee.appeals@umanitoba.ca using your student email address.

Student Advocacy

 

Contact Fee Appeals

The fee appeal committee is only available by email. If you would like to know the status of your appeal, you may email fee.appeals@umanitoba.ca using your student email address.

If you have questions about submitting an appeal or would like to ask questions about the appeal process, you may contact the Registrar's Office.