2020-2021 Refund deadlines

Refund deadlines for most programs of study

Fall term 2020 courses
Full Refund On or before September 22, 2020
No refund September 23, 2020 and later
Winter term 2021 courses
Full refund on or before January 29, 2021
No refund January 30, 2021 and later
Fall 2020/Winter 2021 spanned courses
Full refund of Fall Term fees on or before September 22, 2020
No refund of Fall Term fees September 23, 2020 and later
Full refund of Winter Term fees on or before January 29, 2021
No refund of Winter Term fees January 30, 2021 and later
Winter/Summer 2021 spanned courses
Full refund of Winter Term fees on or before January 20, 2021
No refund of Winter Term fees January 30, 2021 and later
Full refund of Summer Term fees TBA
No refund of Summer term fees TBA

Refund deadlines for the Agriculture Diploma

Fall term 2020 courses
Full Refund On or before October 5, 2020
No refund October 6, 2020 and later
Winter term 2021 courses
Full Refund On or before January 21, 2021
No refund January 22, 2021 and later

Refund deadlines for all other irregular courses

Courses offered outside of the standard term dates have specific prorated Refund and VW deadlines.  Refer to the Class Schedule for the dates that apply to your course, or confirm the dates with your faculty/college/school.

Refunds are offered before completion of 15 percent of the course or program term. Voluntary withdrawals are permitted before completion of 75 percent of the course or program for single term courses or 58 percent for courses that span two or more terms, but no refunds will be granted.

Are you eligible for a refund?

In order to receive a refund of fees, students wishing to withdraw from courses must do so before the end of the revision period in each term. If you have not withdrawn by the revision deadline, you must pay your tuition fees regardless of attendance.

The amount eligible for refunds is calculated based on the full cost of the course, not including field trip fees and late registration payments. Fee adjustments will first be applied to outstanding balances, including fees assessed for the next term of registration.

The following fees are not refunded when you withdraw from your program or any courses in it:

  • Application for Admission
  • Admission Acceptance Deposit
  • Examination Fees
  • Field Work Fees
  • Incidental Fees
  • Late Payment Fees
  • Letter of Permission Fee
  • Other Compulsory Fees

For more eligibility criteria and refund information, visit Financial Services

Appealing your fees

To appeal your academic fees on medical or compassionate grounds, submit the fee appeal form and the accompanying attachments.

If the voluntary withdrawal deadline has not yet passed, you may simply drop your courses in Aurora and submit a fee appeal form to the registrar's office.

If the voluntary withdrawal deadline has already passed, you must first submit an authorized withdrawal request before submitting the fee appeal form.

To learn about your rights or responsibilities, or for further help, visit Student Advocacy.

Student Advocacy

 

Submitting a Tuition Fee Appeal

Tuition Fee Appeals can be submitted through your Aurora Account. If you no longer have access to Aurora, you may contact the Registrar's Office to restore your access.

If you are unable to use Aurora, then you may complete the Tuition Fee Appeal PDF request form.

You cannot appeal a course that you are still registered for.

Submitting a Fee Appeal through Aurora:
  1. Login to your Aurora Account
  2. Select  Enrolment and Academic Records
  3. Select Student Records
  4. Select Tuition Fee Appeal
  5. From here, ensure you are reading the instructions. You will be required to upload documentation as a part of the appeal.
    • Documentation required will vary depending on the reason for your appeal. In all situations, you will be required to submit a one-page letter explaining the circumstances.
  6. Once complete, your request will be submitted to the Fee Appeals Committee. There is no set processing time for fee appeals, as they are looked at on a case-by-case basis.
Submitting a Fee Appeal by Email:
  1. Complete the Tuition Fee Appeal PDF request form.
  2. Gather all relevant documentation for appeal.
  3. Submit your appeal alongside the documentation to Fee.Appeals@umanitoba.ca. You are required to submit your appeal through your student email if you have access. If you do not have access to your student email account, you will be required to attach a  copy of your government-issued photo ID.

Contact Fee Appeals

The fee appeal committee is only available by email. If you would like to know the status of your appeal, you may email fee.appeals@umanitoba.ca using your student email address.

If you have questions about submitting an appeal or would like to ask questions about the appeal process, you may contact the Registrar's Office.

 

Contact the Registrar's Office

Following information and advice about COVID-19, the Registrar's Office is currently closed to the public and is offering services online only. 

400 UMSU University Centre
University of Manitoba (Fort Garry campus)
Winnipeg, MB R3T 2N2

Questions? – Just askumanitoba
Submit your fee appeal: fee.appeals@umanitoba.ca
Inquire about convocation: graduation.convocation@umanitoba.ca

204-474-9420
1-877-474-9420 (toll free)
Monday, Tuesday, Thursday, Friday 8:30 a.m. to 4:00 p.m.
Wednesday: 9:30 a.m. to 4:00 p.m.