Information Services and Technology

We are a collaborative IT organization dedicated to creating, maintaining, securing and improving the University of Manitoba's IT environment and supporting our colleagues in their teaching, learning, research, administrative and community service. We endeavour to provide leadership and expertise in information technology solutions and services.

New to UM?

Find a list of essential IT-related tasks and resources to help you navigate the University of Manitoba community here.

UM student IT checklist

UM systems current status

Professor working with at desk on laptop with multiple screens

Information Services and Technology

How can we help you?

Browse our collection of services and self-help information to find answers to your questions.

Review the IST Service Level Agreement (PDF) for details about our incidence response and service resolution targets.

Check the current status of your IT ticket

What we do

In addition to the many technology services we offer the university community, IST also provides information security awareness information and training, media production services on and off campus, an IT governance framework and a collaborative consultation process.

Hands at a laptop keyboard with a spam email message showing on the laptop screen

Information security

Help protect your personal and university data by learning about common threats, reviewing our information security tips and policies, and reporting information security incidents.

Media production services

Media Production Services provides video, audio, photography and special event audiovisual (AV) support for the University of Manitoba community. Visit the Media Production Services page to learn more about the services offered, view the portfolio for past work or request a service.

Business meeting with smiling woman standing at the top of the desk

IT governance

Our IT governance process provides strategic leadership for investments in information technology. It establishes campus-wide IT priorities and policies in accordance with the University Strategic Plan and is accountable to the university. Information about how to formally submit a proposal for a new initiative to the IT Investment Review Process is available on UM Intranet > About IST > IT governance.

IT relationship management

Our IT Relationship Management team focuses on providing collaborative consulting and advising support to faculties, departments, units, staff, researchers, and students about their information management and technology needs. They help our colleagues identify business challenges, align them with existing services and navigate the IT governance process.

News

Contact us

Call or chat
Monday to Friday, 8 a.m. to 8 p.m.
Call 204-474-8600 or Chat now
To report a critical system outage after hours or on weekends and holidays, call 204-474-8600 and press 2.

IST Service Desk walk-in service
123 Fletcher Argue
University of Manitoba, Fort Garry
Hours: Monday to Friday, 8 a.m. to 6 p.m.
Join the queue: Fort Garry WaitWell

230 Neil John Maclean Library
University of Manitoba, Bannatyne
Hours: Monday to Friday, 8 a.m. to 4:30 p.m.
Join the queue: Bannatyne WaitWell

What are you looking for?

Admissions

Academics

Research

Student supports

Community

About UM