UM student IT checklist

Once you have accepted your offer of admission, after 48 hours, you can claim your UMNetID to activate your UM email account.

Your UMNetID is your account name that uniquely identifies you as a member of the University of Manitoba community and allows you to access the abundance of essential online campus resources, including student email, UM Learn, Microsoft 365, online library resources and campus WiFi.

Microsoft 365 and campus Wi-Fi is only available to students enrolled in courses. Follow the steps under Enrolled students to gain access to Microsoft 365 and campus Wi-Fi.

Claim your UMNetID - Getting started

Claim your UMNetID

If you receive the following error message "You have entered invalid information. Please enter valid information and try again.", contact the Registrar's Office for assistance.

If you receive the following error when claiming your ID "You have already claimed your identity.", and are unable to login or do not know your UMNetID, contact the IST Service Desk.

The University of Manitoba will only use your UM email account for official communications, including messages from your instructors, department or faculty, academic advisors, waitlist notifications, and other administrative offices.

The computer services available to you are listed in signUM. To claim an additional service that is already available to you, follow the appropriate instructions.

For new students, only Unix access can be claimed.

Change or request access to applications and systems - Getting Started

The University of Manitoba requires everyone to use multi-factor authentication (MFA) to sign in to university services and applications.

Multi-factor authentication or MFA adds an extra layer of security to our university accounts to protect you, your data, and university systems from unauthorized access and phishing attacks.

Verifying your identity using a second factor such as your phone or mobile device prevents others from accessing your accounts, even if they know your password.

Set up multi-factor authentication

The University of Manitoba's wireless infrastructure allows you to connect to the network without the use of wires or cables. Students, staff and faculty should connect to uofm-secure while on campus.

uofm-secure is UM’s wireless network that’s fast, encrypted, and available everywhere on all campuses to anyone with a UM email address.

Connect to fast and secure campus wireless

Microsoft 365 is a cloud-based service that provides online and desktop versions of Office (Excel, OneNote, Outlook, PowerPoint and Word) along with collaboration applications and services like SharePoint, OneDrive and Teams. Microsoft 365 is available to all current students, staff and faculty.

Microsoft 365 Setup and support - Getting started

If you have been using Microsoft 365 as a student at UM, you may have downloaded Office apps like Word and Excel to your own computer or devices, or you may be using OneDrive to store files online. You were able to do this because the university purchased licenses for students and staff at the university to use it all for free. When you graduate and leave the university, your access to everything except email will be removed.

To learn how to download your university files and for more information, visit:

• Graduating students and Microsoft 365

Alumni will need to claim library access.

To learn how to request library access, visit:

• Change or request access to applications and systems

Familiarize yourself with the policies, procedures and standards on the use of UM IT resources, technology and data.

• Get Informed

To ensure your confidential and private data is protected, learn best practices and procedures for mobile security, password management and public Wi-Fi security.

• Information Security tips

Learn how to define and identify different types of email security threats including phishing emails and spam.

• Email Security

Reporting potential threats and receiving a timely response is vital to maintaining a safe university IT environment for everyone.

• Report an information security incident