A student who accepts their offer of admission can activate their UMNetID after 48 hours. Follow these steps when you have accepted your offer of admission.
Step 1: Claim your UMNetID and activate your @myumanitoba email account.
Once you have accepted your offer of admission, after 48 hours, you can claim your UMNetID to activate your UM email account.
Your UMNetID is your account name that uniquely identifies you as a member of the University of Manitoba community and allows you to access the abundance of essential online campus resources, including student email, UM Learn, Microsoft 365, online library resources and campus WiFi.
Microsoft 365 and campus Wi-Fi is only available to students enrolled in courses. Follow the steps under Enrolled students to gain access to Microsoft 365 and campus Wi-Fi.
If you receive the following error when claiming your ID "You have already claimed your identity.", and are unable to login or do not know your UMNetID, contact the IST Service Desk.
The University of Manitoba will only use your UM email account for official communications, including messages from your instructors, department or faculty, academic advisors, waitlist notifications, and other administrative offices.
Step 2 (optional): Claim additional computer services available to students
The computer services available to you are listed in signUM. To claim an additional service that is already available to you, follow the appropriate instructions.
For new students, only Unix access can be claimed.
When you have enrolled in courses, follow these steps to setup multi-factor authentication, connect to secure campus Wi-Fi and access Microsoft 365 apps.
Step 1: Set up multi-factor authentication with Duo MFA.
The University of Manitoba requires everyone to use multi-factor authentication (MFA) to sign in to university services and applications.
Multi-factor authentication or MFA adds an extra layer of security to our university accounts to protect you, your data, and university systems from unauthorized access and phishing attacks.
Verifying your identity using a second factor such as your phone or mobile device prevents others from accessing your accounts, even if they know your password.
Step 2: Connect to secure campus wireless network.
The University of Manitoba's wireless infrastructure allows you to connect to the network without the use of wires or cables. Students, staff and faculty should connect to uofm-secure while on campus.
uofm-secure is UM’s wireless network that’s fast, encrypted, and available everywhere on all campuses to anyone with a UM email address.
Step 3: Access or download Microsoft 365 apps.
Microsoft 365 is a cloud-based service that provides online and desktop versions of Office (Excel, OneNote, Outlook, PowerPoint and Word) along with collaboration applications and services like SharePoint, OneDrive and Teams. Microsoft 365 is available to all current students, staff and faculty.
When you graduate and leave the university, your access to everything except email will be removed.
Graduating and Microsoft 365
If you have been using Microsoft 365 as a student at UM, you may have downloaded Office apps like Word and Excel to your own computer or devices, or you may be using OneDrive to store files online. You were able to do this because the university purchased licenses for students and staff at the university to use it all for free. When you graduate and leave the university, your access to everything except email will be removed.
To learn how to download your university files and for more information, visit:
Request library access
Alumni will need to claim library access.
To learn how to request library access, visit:
UM information security policy, procedures and helpful tips
Help us safeguard the University of Manitoba's IT resources, technology and data for everyone.
Information security policies and procedures
Familiarize yourself with the policies, procedures and standards on the use of UM IT resources, technology and data.
Information security tips
To ensure your confidential and private data is protected, learn best practices and procedures for mobile security, password management and public Wi-Fi security.
Learn how to define and identify different types of email security threats including phishing emails and spam.
Report an information security incident
Reporting potential threats and receiving a timely response is vital to maintaining a safe university IT environment for everyone.
IT support and self-help information
Information Services and Technology provides IT-related services to the UM community including IT support through the IST Service Desk and self-help information.
Browse our collection of services and self-help information to find answers to your questions or contact the IST Service Desk for IT support.