Information Services and Technology

Wireless network - Setup and support

Students, staff and faculty should connect to uofm-secure while on campus. Find connection instructions and links to request help or report a problem with uofm-secure.

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  • icon audience

    Available to

    Students, staff, faculty

  • icon money

    Cost

    No cost

  • icon steps

    Requirements

    A valid UMNetID is required.

Getting started

How to connect to uofm-secure

uofm-secure is UM’s wireless network that’s fast, encrypted, and available everywhere on all campuses to anyone with a UM email address. All you have to do is enter your UM email address and password the first time you connect. Your device will remember your connection the next time you are on campus.

Setup Wi-Fi, Apple Setup Wi-Fi on your Apple device

Mobile devices should be using the latest operating system (OS) or an OS no older than two previous versions.

  1. Open Settings.
  2. Select Wi-Fi.
  3. Select uofm-secure.
  4. Enter your UM email address and password.
  5. Select Join.
  6. Select Trust.

SETUP WI-FI, Android Setup Wi-Fi on your Android device

Mobile devices should be using the latest operating system (OS) or an OS no older than two previous versions.

  1. Select the Settings icon.
  2. Select Wi-Fi.
  3. Select uofm-secure.
  4. Enter your UM email address and password.
  5. If asked for a domain name, enter umanitoba.ca
  6. Select CA Certificate - Do not Validate.
  7. Select Connect.

SETUP WI-FI, Windows Setup Wi-Fi for Windows 10 or later

  1. To view a list of available wireless networks, select the Wi-Fi icon or the Globe icon (appears instead of the Wi-Fi icon when you are not connected to a network) in the bottom right of your taskbar beside the current time.
  2. Select uofm-secure, then Connect.
  3. Enter your UM email address and password.
  4. Select Ok, then select Connect.

SETUP WIFI, MAC Setup Wi-Fi for Mac OS 12 or later

  1. Select the Wi-Fi icon from the menu bar.
  2. Select uofm-secure.
  3. Enter your UM email address and password.
  4. Select Join.

Request setup assistance

Request assistance with setting up Wi-Fi

Create an IT ticket to request assistance with setting up Wi-Fi on your device.

Request assistance

Report a problem

Report a problem with Wi-Fi

Create an IT ticket to report a problem with the wireless network.

Report a problem

Campus wireless locations

UM wireless locations on campus

Bannatyne Campus

Building Floor levels
Apotex Centre All levels
Basic Medical Sciences Building All levels
Basic Sciences All levels
Brodie Building All levels
Chown Building All levels
Dentistry Building All levels
Medical Rehab Building All levels
Medical Services Building All levels

Fort Garry Campus

Building Floor levels
Aboriginal House All levels
Agriculture All levels & lecture block
Agriculture Engineering All levels
Animal Science All levels
Crop Technology Buildings All levels
C.A.S.T. All levels
Dafoe Library All levels
Drake (Asper School of Business) All levels
EITC-E1 All levels
EITC-E2 All levels
EITC-E3 All levels
Ellis All levels
Extended Education 100 level
Fitzgerald All levels
Fletcher Argue All levels
Frank Kennedy All levels & pool
Helen Glass All levels
Human Ecology All levels
Investors Group Athletic Centre All levels
Isbister All levels
Machray Hall

All levels
Max Bell All levels
McMath High Voltage Lab All levels
Music All levels
Parker All levels
Plant Science All levels
Robson Hall All levels
Russell Building All levels
St. Paul's All levels
Tier All levels
University Centre All levels
University College All levels
Wallace Building 200 level
300 level
400 level
500 level

How to forget a network

How to forget a network

If your laptop or mobile device stops connecting, try removing the existing wireless network by telling your device to "forget" the uofm-secure network and add it again from the list of available networks. Sign in with your UM email address and password. Then accept the certificate when prompted.

Official support resources to learn how to forget wireless networks on various devices:

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Need help?

Qualified IST Service Desk analysts are waiting to assist you Monday to Friday 8 a.m. to 8 p.m.

Contact us

Call or chat
Monday to Friday, 8 a.m. to 8 p.m.
Call 204-474-8600 or Chat now
To report a critical system outage after hours or on weekends and holidays, call 204-474-8600 and press 2.

IST Service Desk walk-in service
123 Fletcher Argue
University of Manitoba, Fort Garry
Hours: Monday to Friday, 8 a.m. to 6 p.m.
Join the queue: Fort Garry WaitWell 

230 Neil John Maclean Library
University of Manitoba, Bannatyne
Hours: Monday to Friday, 8 a.m. to 4:30 p.m.
Join the queue: Bannatyne WaitWell