Information Services and Technology
How to access eduroam
What is eduroam?
eduroam (education roaming) is a roaming wireless access service developed for the international research and education community.
eduroam provides students, faculty and staff with fast, secure and reliable access to wireless services at participating institutions in 70 countries worldwide – over 106 institutions across Canada and over 21,600 service locations globally.
Getting started
Use your University of Manitoba login credentials on every eduroam network, regardless of where you are.
To connect to eduroam (UM students, staff and faculty):
- Ensure your wireless is active.
- Select eduroam from the available Wi-Fi networks.
- Next, enter your University of Manitoba email address and password to connect to the network:
- Staff and Faculty email format - firstname.lastname@umanitoba.ca
- Student email format - UMNetID@myumanitoba.ca
The local eduroam network at University of Manitoba will only work for visiting guests. The home institution provides technical support for eduroam - contact the IST Service Desk for technical assistance.
For a list of participating institutions where you can roam campus Wi-Fi networks via eduroam, visit eduroam (Canada) and eduroam (Global).
Request assistance with accessing eduroam
Create an IT ticket to request assistance with accessing eduroam.
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Need help?
Qualified IST Service Desk analysts are waiting to assist you Monday to Friday 8 a.m. to 8 p.m.
Contact us
Call or chat
Monday to Friday, 8 a.m. to 8 p.m.
Call 204-474-8600 or Chat now
To report a critical system outage after hours or on weekends and holidays, call 204-474-8600 and press 2.
IST Service Desk walk-in service
123 Fletcher Argue
University of Manitoba, Fort Garry
Hours: Monday to Friday, 8 a.m. to 6 p.m.
Join the queue: Fort Garry WaitWell or text your name to 431-631-0844
230 Neil John Maclean Library
University of Manitoba, Bannatyne
Hours: Monday to Friday, 8 a.m. to 4:30 p.m.
Join the queue: Bannatyne WaitWell or text your name to 431-631-6555