Use your University of Manitoba login credentials on every eduroam network, regardless of where you are.
To connect to eduroam (UM students, staff and faculty):
- Ensure your wireless is active.
- Select eduroam from the available Wi-Fi networks.
- Next, enter your University of Manitoba email address and password to connect to the network:
- Staff and Faculty email format - firstname.lastname@example.org
- Student email format - UMNetID@myumanitoba.ca
The local eduroam network at University of Manitoba will only work for visiting guests. The home institution provides technical support for eduroam - contact the IST Service Desk for technical assistance.
For a list of participating institutions where you can roam campus Wi-Fi networks via eduroam, visit eduroam (Canada) and eduroam (Global).
Request assistance with accessing eduroam
Create an IT ticket to request assistance with accessing eduroam.
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Qualified IST Service Desk analysts are waiting to assist you Monday to Friday 8 a.m. to 8 p.m.
Call or chat
Monday to Friday, 8 a.m. to 8 p.m.
Call 204-474-8600 or Chat now
To report a critical system outage after hours or on weekends and holidays, call 204-474-8600 and press 2.
IST Service Desk walk-in service
123 Fletcher Argue
University of Manitoba, Fort Garry
Hours: Monday to Friday, 8 a.m. to 6 p.m.
Join the queue: Fort Garry WaitWell or text your name to 431-631-0844
230 Neil John Maclean Library
University of Manitoba, Bannatyne
Hours: Monday to Friday, 8 a.m. to 4:30 p.m.
Join the queue: Bannatyne WaitWell or text your name to 431-631-6555