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    Available to

    Students, staff, faculty

  • icon money


    No cost

  • icon steps



Getting started

Use your University of Manitoba login credentials on every eduroam network, regardless of where you are. 

To connect to eduroam (UM students, staff and faculty): 

  1. Ensure your wireless is active. 
  2. Select eduroam from the available Wi-Fi networks. 
  3. Next, enter your University of Manitoba email address and password to connect to the network: 
    • Staff and Faculty email format - firstname.lastname@umanitoba.ca
    • Student email format - UMNetID@myumanitoba.ca 

The local eduroam network at University of Manitoba will only work for visiting guests. Technical support for eduroam is provided by the home institution; visiting students will need to call their home institution for technical assistance. UM students, faculty and staff visiting other institutions participating in eduroam should contact the IST Service Desk if they need assistance.

As technical support for eduroam is provided by the home institution, IST recommends that eduroam be setup prior to travelling, but note that the local eduroam network will only work for local visiting guests

For a list of participating institutions where you can roam campus Wi-Fi networks via eduroam, visit eduroam (Canada) and eduroam (Global).

Appropriate use

The use of the eduroam wireless network is subject to the U of M’s Computer Facilities Acceptable Use Policy; users are also subjected to the home institution’s computer use policy and guidelines.

The U of M eduroam network restricts wireless access to basic web-browsing, email, and vpn (specifically: http, https, ssh, vpn, POP/s, IMAP/s, SMTPS). Other participating eduroam institutions may impose similar restrictions.

Request assistance with accessing eduroam

Create an IT ticket to request assistance with accessing eduroam.

Request assistance

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Contact us

Call or chat
Monday to Friday, 8 a.m. to 8 p.m.
Call 204-474-8600 or Chat now
To report a critical system outage after hours or on weekends and holidays, call 204-474-8600 and press 2.

IST Service Desk walk-in service
123 Fletcher Argue
University of Manitoba, Fort Garry
Hours: Monday to Friday, 8 a.m. to 6 p.m.
Join the queue: Fort Garry WaitWell or text your name to 431-631-0844

230 Neil John Maclean Library
University of Manitoba, Bannatyne
Hours: Monday to Friday, 8 a.m. to 4:30 p.m.
Join the queue: Bannatyne WaitWell or text your name to 431-631-6555