Information Services and Technology

Guest Wi-Fi - Setup and support

Visitors to the University of Manitoba may connect to the campus wireless network by using one of two options: 

  • uofm-guest is an open and unsecured wireless network offering 60 minutes of wireless access . It is restricted to general web browsing and accessing UM online resources.
  • eduroam is a secure roaming wireless access available to visitors from participating educational institutions. eduroam is developed for the international research and education community. Find all participating institutions by visiting eduroam (Global).

Students, staff and faculty should use uofm-secure for a faster and more reliable connection.

Contact us
  • icon audience

    Available to

    Guests

  • icon money

    Cost

    No cost

  • icon steps

    Requirements

    None

Getting started

To access uofm-guest Wi-Fi: 

  1. Ensure your wireless card is active and connected to the uofm-guest network. 
  2. Open your web browser (e.g. Google Chrome, Microsoft Edge, Firefox, etc.) and browse to any website. This should redirect you to the Acceptable Use Agreement page. 
  3. Review the Acceptable Use Agreement for the unsecured wireless. 
  4. Select I Agree. 

To access eduroam: 

  1. Ensure your wireless is active. 
  2. Select eduroam from the available Wi-Fi networks. 
  3. Enter your home institution’s login credentials to connect to the network. 

The home institution provides technical support for eduroam. Visiting guests should contact their home institution for technical assistance. 

Report a problem with uofm-guest Wi-Fi

Create an IT ticket to report a problem with uofm-guest Wi-Fi. Select Log in as a Guest.

Report a problem

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Need help?

Qualified IST Service Desk analysts are waiting to assist you Monday to Friday 8 a.m. to 8 p.m.

Contact us

Call or chat
Monday to Friday, 8 a.m. to 8 p.m.
Call 204-474-8600 or Chat now
To report a critical system outage after hours or on weekends and holidays, call 204-474-8600 and press 2.

IST Service Desk walk-in service
123 Fletcher Argue
University of Manitoba, Fort Garry
Hours: Monday to Friday, 8 a.m. to 6 p.m.
Join the queue: Fort Garry WaitWell 

230 Neil John Maclean Library
University of Manitoba, Bannatyne
Hours: Monday to Friday, 8 a.m. to 4:30 p.m.
Join the queue: Bannatyne WaitWell