Joe Doupe Recreation Centre

Memberships are frozen during closure and automatically extended upon the reopening. No action needs to be taken on your part to begin booking your workouts.

If you are unable to complete the waiver online, please call our customer service team at 204-789-3858.

If you did not reactivate your membership, you have the option to buy a new membership.

Joe Doupe Center Only members will have access to the Joe Doupe Centre.

Those that have purchased a membership for both campuses will have access to both the Active Living Centre (Fort Garry campus) and Joe Doupe Centre (Bannatyne campus).

If you’d like to discuss other options please contact our Customer Service team at 204-789-3858.

We understand you may not be ready to reactivate your membership. If you do not complete the waiver to reactivate your membership, we will automatically apply a prorated credit to your account for membership, locker and towel service (if applicable) for future use. When you are ready to come back, please connect with us to discuss membership options. 

If you are paying your membership on payroll deduction or through a payment plan and had previously activated your membership, your membership will be activated automatically.

If you had not previously activated your membership, your deductions would not start until you complete the waiver to reactivate your membership.  When you are ready to come back, please connect with us to discuss membership options. 

Memberships are not being reactivated automatically.  

Please watch your email for instructions on how to reactive you membership, which includes completing an online waiver.  Once your waiver is complete and membership reactivated, you will receive a confirmation email with instructions on how to book your workout time slot or sign up for a group fitness class online.  

If you are unable to complete the waiver online, please call our Customer Service team at 204-789-3858.

We understand you may not be ready to reactivate your membership. If you do not complete the waiver to reactivate your membership, we automatically applied a prorated credit to your account for membership, locker and towel service (if applicable) for future use.  When you are ready to come back, please connect with us to discuss membership options. 

The amount of time memberships will be extended will be based on the number of days we were closed and the amount of time you had left on your membership.

If you do not want to reactivate your membership at this time, a prorated credit will automatically be applied to your account for future use. 

We have suspended towel service until further notice, and a prorated credit will be applied to your account for future use. 

As we are operating at a reduced capacity, you must pre-book workout and activity times. By pre-booking your time, you are guaranteed entry into the facility during that time slot.

Time slots are 90 minutes long. 

The Joe Doupe Rec Centre exterior doors will be open 5 minutes before each workout/activity start-time and remain open for 15 minutes.

We ask patrons to be respectful of this process and exit the building within 15 minutes of the end of the time slot.  

Members are permitted to book for one 90-minute session a day.

Time slots can be booked no more than two days in advance and open up at 6 a.m. All gym visits MUST be pre-booked.

To book your time slot, please log in to our online registration site.

This short tutorial video demonstrates how to book your time. Please note we have added more bookable activities since we made the tutorial video.

You can cancel your time slot through our online registration system or by calling the customer service desk at 204-789-3858. 

At this time, there is no charge to cancel or change a time slot. We ask that you cancel at least 8 hours in advance to allow for others to book a time. Failure to do so may result in lost booking privileges.

Please watch our tutorial video for more information on how to cancel your booking.

Yes, all staff, students and members are required to take the self-screening test before entering the facility.

Lockers and change rooms and showers: Locker rooms will now be open and following physical distancing guidelines. Please keep in mind only a select number of lockers will be available for use.

Washrooms: Washrooms will remain open for use.

Please bring your own filled water bottle as water fountains will only be available as a fill-up station. 

Yes, all staff, students and members are required to take the self-screening test before entering the facility.

Mandatory mask use. The wearing of 3-ply disposable or reusable masks is now mandatory on UM campuses even when physical distancing is possible and must be worn at all times including while being actively engaged in strenuous exercise.

Masks are required within our facilities even while actively working out. If you have a medical exception that prohibits you from wearing a mask, please let our Customer Service Desk know.

You must wear a 3-ply disposable or reusable mask to enter our facilities. If you forgot your mask, you may be denied entry into our facilities.

Staff will be required to wear masks as per the University of Manitoba guidelines.

Our staff will wear a mask during their shift for their safety, and the safety of others. Instructors teaching group fitness classes, will  be required to wear a mask while instructing or actively engaged in strenuous exercise. 

Equipment will not be available to borrow except for basketballs. Please bring your own racquet/paddle and ball.

You can purchase balls/shuttlecocks at the JDRC customer services desk.

For sports with another participant (i.e. squash, racquetball, badminton and pickleball), participants must each have their own equipment and ball/shuttlecock. Equipment must be wiped down before and after being used.