Supports for international students
If you are attending one of our intensive program packages to learn in Canada with us, we are here to provide the information and support you need.
Access your courses and address any concerns
Your UMNet ID
Your UMNet ID will allow you to access your UofM email account, your UM Learn account (the university’s learning management system), use University of Manitoba electronic library resources and access to Wi-Fi on campus. It is very important for new students to claim their UMNet ID as soon as possible, as the university will only correspond with you through your myumanitoba.ca email account.
To claim your UMNet ID, please visit signUM. Follow the onscreen instructions to create a new account (be sure to enter your date of birth in the format requested).
Access your courses online
UM Learn is the University of Manitoba’s learning management system for delivery of online and face-to-face learning.
In UM Learn, you can:
- Access your online course(s) and course materials
- View grades for your assignments, quizzes and mid-term exams
- Communicate with your course instructor
You will require your UMNet ID and password to access UM Learn.
All grades, with exception of the grades for the final assessment will be posted on UM Learn.
Final grades for all non-degree courses (where start dates began after March 31, 2014) can be found by visiting Aurora and selecting “enter secure area”. You will be asked to log in with your User ID (this is your student number) and your password. If you have not accessed Aurora yet, your password will be set to your date
Forgot your password?
If you have forgotten your User ID or your password has been disabled and needs to be reset, please contact Student Services.
If you have already claimed your UMNet ID, you may also reset your password through SignUM by logging in and then following the on-screen instructions.
Hold on your account
A “Hold Status” may limit access to your student record and will prevent registration and graduation. Contact Student Services to direct you to the appropriate area.
Student ID cards are available at the front desk of Extended Education Student Services located at 185 Extended Education Complex or in the Registrar’s Office located on the Fourth Floor of University Centre.
There is a $24.25 fee for a replacement Student ID card. Fee subject to change.
Bring your government-issued photo ID, and your old ID card (for replacement cards only).
Get your tax receipts
Tax receipts for all degree courses and non-degree courses (where start dates began after March 31, 2014) can be found on Aurora under the Enrolment and Academic Records tab. Select “Canadian Tax Forms” and you will be able to view your tax receipts.
Meet with your Program Coordinator
Students enrolled in an Intensive Programming Package may meet with a Program Coordinator/Assistant. Contact us to make an appointment.
Topics to discuss with your Program Coordinator:
- Difficulty submitting an assignment in UMLearn
- Requesting time off for medical, compassionate or personal reasons
- Graduation (you do not declare your intent to graduate)
- Retaking a course
- Missing or deferring an exam
- Filing a grade appeal
- Course extensions
- Extending your study permit
- Academic misconduct allegations
To learn more about these topics and others, please review our policies and procedures.