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    Course length

    36 contact hours

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    Course fees

    Pricing subject to change without notice

Course details

Learning outcomes

Upon completion of this course, you should be able to:

  • analyze successful business communication skills for work in a global business world
  • write clear, concise, and organized written communication that meets professional standards
  • prepare an effective business report
  • create persuasive and informative presentations for business
  • use effective communication strategies to resolve conflict and manage crisis situations
  • analyze the components of communication and listening skills in leading teams
  • determine the sources of miscommunication in writing
  • evaluate gender and cultural differences in communication style as sources of conflict
  • explore verbal and nonverbal strategies for creating a supportive communication environment

Schedule information


Part of the following programs

Contact us

Extended Education
185 Extended Education Complex
University of Manitoba (Fort Garry campus)
Winnipeg, MB R3T 2N2 Canada

Toll free: 1-888-216-7011