Course details
Learning outcomes
Upon completion of this course, you should be able to:
- analyze successful business communication skills for work in a global business world
- write clear, concise, and organized written communication that meets professional standards
- prepare an effective business report
- create persuasive and informative presentations for business
- use effective communication strategies to resolve conflict and manage crisis situations
- analyze the components of communication and listening skills in leading teams
- determine the sources of miscommunication in writing
- evaluate gender and cultural differences in communication style as sources of conflict
- explore verbal and nonverbal strategies for creating a supportive communication environment
Schedule information
Part of the following programs
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Certificate in Applied Management
If you are looking for professional development to advance your career, this may be the university certificate program for you. The Certificate in Applied Management (CAM) was designed to provide individuals in various work environments with the opportunity to combine management studies with applications relevant to their own careers.
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Certificate in Business Analysis
Prepare to become a business analyst or apply business analysis in your profession, and get ready to pass the International Institute of Business Analysis (IIBA) ECBA certification exam.
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Certificate in Program Development for Adult Learners
Become a better educator with this online certificate program. Learn to develop and deliver effective training.
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Contact us
Extended Education
185 Extended Education Complex
University of Manitoba (Fort Garry campus)
Winnipeg, MB R3T 2N2 Canada