Search for items
Request for pickup
You can request materials from the UM Libraries and pick them up either at a self-service Pickup Locker or from a library Service Desk.
How to request items for pickup
- Search to find items in our collections.
- *Be sure you Sign in to get complete results and to request items.
- Click on the title of the desired item.
- Scroll down to Get it.
- Click Request for pickup.
- Choose desired location and click Send Request.
NOTE: The Neil John Maclean pickup locker is available only by students, faculty, and staff with swipe card access to the Bannatyne campus. - When your item is ready, you will receive an email with information on how to pick up your book.
Learn more about pickup lockers or send email to librarypickup@umanitoba.ca for help.
Pickup locations
You may request items to be delivered to one of five pickup locker locations or choose a library service desk and pick up during service desk hours.
There is a 15-minute Libraries parking spot in front of the main entrance to the Elizabeth Dafoe Library that can be used for quick pick-up and return of Library materials.
Scan on demand
You may request the Libraries scan the table of contents or a portion of a book or other publication that UML owns.
Student requests
- Search library collection to find desired material.
- Once you have the search results, make sure you Sign in to get complete results and to request items.
- If the desired item does not indicate a digital copy is already available, library staff may scan a portion of the item, within copyright law (generally no more than 10% of a work).
- Click Scan on demand and complete the Request form with details of what the content you would like scanned.
- What portion of the book do you need? Specify the chapter, page range, article, or section needed.
- Check the box to accept the conditions of the request and click Submit.
NOTE: Scanned content and any related communications will be sent to your University of Manitoba email account only.
Instructor requests
Instructors: To request scanned material for research purposes, use the Student requests instructions above. For scanning for course materials, make a digitization request in Reading Lists in UM Learn.
Consider copyright
- Digitization is provided in compliance with the Copyright Act and the UM Copyright Guidelines.
- Generally, the libraries may scan up to 10% of a copyrighted work, 1 chapter of a book, or 1 article from a periodical.
- We are unable to scan an entire book.
If you require something that falls outside of these parameters, please contact your subject librarian to see if there is a possible alternative.
Turn-around time
- 5 - 7 business days for articles or book chapters
- 7 - 10 business days for the purchase of an e-book (see above copyright note)
Off-campus services
Students living outside of Winnipeg and enrolled in specific courses or programs are eligible for library material mailing service.
Request from another institution
For materials that are not held in the UM Libraries collection, you may request to borrow from another institution using our Document Delivery service.
To request materials from another institution, click on "Request from another institution" in your library search results or complete the Document Delivery Request form.
You can also access information about your request history and current requests through the Document Delivery Request form by using the menu options on the left.
Document Delivery Request Form
Turn-around time
- 5 - 7 business days for articles or book chapters from another institution
- 10 - 12 business days for physical item loans from another institution
Questions? Contact Document Delivery
Recommend a purchase
UM students and faculty may recommend an item for purchase.
Our Liaison Librarians will consider any request which is in support of the teaching, learning and research needs of the University. Fulfillment of requests depend on available budget and whether the item is still in print.
Info for other institutions
The UM Libraries may loan materials from our collection to other institutions that wish to borrow from us.
Requests for copies will be filled according to the limits allowed under the Fair Dealing Exemption of the Copyright Act as described in the UM Copyright Guidelines.
Fees - Non-profit Libraries
- Loans - Canadian: $10.00 per items
- Loans - U.S.A.: $25.00 per item
- Copies: $10.00 per article
- Electronic delivery: no additional charges
- Delivery by courier: available upon request and initiated and paid for by borrowing institution
Fees - For-profit Libraries
- Loans - Canadian: $15.00 per item
- Loans - U.S.A.: $25.00 per item
- Copies: $15.00 per article
- Rush delivery surcharge: $25.00
- Electronic delivery: no additional charge
- Delivery by courier: available upon request and initiated and paid for by borrowing institution
Fees - Manitoba Library Consortium Members
- Loans: no charge
- Copies: $5.00
- Electronic delivery: no additional charge
*This policy should be understood in consideration of Document Delivery Agreements on file between the UML and other institutions. The University of Manitoba Libraries continues to honour agreements with COPPUL, CARL, ACMC, Canadian Academic Law Libraries.
How to Place an ILL Request
We accept Generic Script and ISO ILL requests at the below email addresses. If you cannot send either Generic Script or ISO Messages, please use our Institution Request Form.
In order to use the form, your Institution will require a User ID and Password. Please contact us to obtain your institution User ID and Password.
| Message Format and Address | Library | Type of material |
|---|---|---|
GSM, mwu-gsm@umanitoba.ca |
Elizabeth Dafoe Library | All subject areas |
| ISO, mwu-iso@umanitoba.ca | Elizabeth Dafoe Library | All subject areas |
GSM, mwrha-gsm@umanitoba.ca |
WRHA Virtual Library | All subject areas |
| ISO, mwrha-iso@umanitoba.ca | WRHA Virtual Library | All subject areas |
Note: We do not lend directly to patrons of other institutions. Contact library staff of your institution to request items from the University of Manitoba.