Pickup lockers

1. Search to find items in our collections.

2. Once you have the search results, make sure you Sign in to get complete results and to request items.

3. Click on the title of the desired item.

4. Scroll down to Get it.

5. Click Request for pickup.

   

6. Choose desired location and click Send Request.
   NOTE: The Neil John Maclean pickup locker is available only by students, faculty, and staff with swipe card access to the Bannatyne campus.

   

7. When your item is ready for pickup, you will receive an email detailing how to pick up your book.
8. Follow the pickup instructions provided in the email.

Accessibility

• Use the Notes field in the item request to indicate that you need an accessible locker.
• Email librarypickup@umanitoba.ca to request any additional accommodation.

Pickup notification

• Please allow at least 3-5 business days for items to be ready.
• You will receive an email notification when the requested item(s) are ready for pickup.
• You will have 5 business days to pick up your items.

Maximum item number and size

• Only one locker compartment can be assigned to an individual at a time. If you have requested more items than the compartment can hold, you must pickup the books in the locker before the rest of your items can be made available to you.
• Oversized item requests will be made available through another service and patrons will be notified.

• Once you receive the email notification that your requests are ready for pickup, you will have 5 business days to retrieve the items from the location you selected.
• You must have your 14-digit UM ID/student card number to access the locker.

Follow the instructions on the pickup locker screen:

1. Tap Checkout to begin. 

2. Swipe or key in your UM ID card number. 

3. Your requested items will be listed. 

4. Tap Accept to continue. 

5. Your locker compartment will open. 

6. Tap Finish and close the compartment door. 

• Items may be returned at any open library return location.  
• Check available locations.

The locker door will not open

There are two possible reasons why your card is not working:

1. You have replaced your student card but did not make the change in your library account.
   Action: Contact librarypickup@umanitoba.ca with your corrected/new student ID.
2. You are UM staff or faculty member but you also have a student card.
   The default card for the library system is the 14-digit student card.
   Action: Try entering your student ID number rather than your staff ID number.
   If you are UM staff and never use your student card, contact librarypickup@umanitoba.ca so we can adjust your library account.

• For help with the locker or your requests, please email librarypickup@umanitoba.ca.
• This e-mail account is monitored Monday to Friday, 8 a.m. to 4 p.m. We will respond by the next business day.