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    Course length

    36 contact hours

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    Course fees

    Pricing subject to change without notice

Course details

Learning outcomes

Upon completion of this course, you should be able to:

  • identify various theories and fundamental concepts of quality management and their evolution
  • identify various quality system standards and award programs, as well as their applications and benefits
  • identify the key elements of a quality system applicable to a variety of business/organizational settings
  • articulate ways in which quality systems, principles, and practices can be applied to a chosen organization/workplace
  • evaluate the cost of poor quality for a case study organization
  • apply the concepts and principles of quality to practical situations in a chosen organization/workplace
  • prepare basic plans for implementation of a quality system within a chosen setting/workplace

Schedule information


Part of the following programs

Contact us

Extended Education
185 Extended Education Complex
University of Manitoba (Fort Garry campus)
Winnipeg, MB R3T 2N2 Canada

Toll free: 1-888-216-7011