Foundations of Case Management (COUN 0110)

Learning outcomes

Upon completion of this course, you should be able to:

• define and apply case management as a method of service delivery across a variety of sectors
• describe case management core competencies and their applications in the day-to-day work of case managers
• characterize key concepts of philosophy, values definitions and case management models that underpin the practice of case management
• discuss the implications of eco systems theory as it pertains to the client system and the environment in which intervention, assessment and services take place
• examine diversity in client populations and its implications for case management practice
• read critically and evaluate timely research articles and support continuous learning activities
• identify the structure of the formal community service system and the informal support system and explain their importance for case managers