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    Course length

    18 contact hours

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    Course fees

    Pricing subject to change without notice

Course details

Learning outcomes

Upon completion of this course, you should be able to:

  • describe and apply the basic model and processes of communication
  • discuss and apply the fundamental principles of effective coaching
  • analyze the characteristics of a safe environment that encourages effective communication with employees
  • describe the roles and responsibilities of HR, leaders and employees in engagement
  • apply various tools and techniques used in employee engagement
  • develop an engagement plan for a small to medium size organization

Schedule information


Part of the following programs

Contact us

Extended Education
185 Extended Education Complex
University of Manitoba (Fort Garry campus)
Winnipeg, MB R3T 2N2 Canada

Toll free: 1-888-216-7011