Getting started
Change your password immediately. If you use the same password on other services, change those as well. Also, contact your financial institution to avoid fraud on your accounts.
To learn how to identify the different types of email security threats, visit Email security threats.
Please be aware that the IST tools may have already identified compromised accounts and proactively blocked your account to protect you. Contact the IST Service Desk for further assistance by creating a ticket or calling 204-474-8600 if you need urgent support.
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Information Security and Compliance
Learn what the Information Security team does at UM, receive information security tips, educate yourself about different information security threats, stay up-to-date with security alerts or report an information security incident.
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Report confidential incident
Report a confidential incident directly to the Information Security team to ensure privacy.
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Report spam/phishing attempt
Report spam or phishing attempts to spam@umanitoba.ca
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Report virus or malware
Notify IST if you suspect your UM work computer was comprised by a virus or malware.
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Report lost or stolen device
Notify IST if you have a lost or stolen device.
Need help?
Qualified IST Service Desk analysts are waiting to assist you Monday to Friday 8 a.m. to 8 p.m.
Contact us
Call or chat
Monday to Friday, 8 a.m. to 8 p.m.
Call 204-474-8600 or Chat now
To report a critical system outage after hours or on weekends and holidays, call 204-474-8600 and press 2.
IST Service Desk walk-in service
123 Fletcher Argue
University of Manitoba, Fort Garry
Hours: Monday to Friday, 8 a.m. to 6 p.m.
Join the queue: Fort Garry WaitWell
230 Neil John Maclean Library
University of Manitoba, Bannatyne
Hours: Monday to Friday, 8 a.m. to 4:30 p.m.
Join the queue: Bannatyne WaitWell