Getting started
Create an IT ticket to report a virus or malware. For urgent support, call the IST Service Desk at 204-474-8600.
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Information Security and Compliance
Learn what the Information Security team does at UM, receive information security tips, educate yourself about different information security threats, stay up-to-date with security alerts or report an information security incident.
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Report confidential incident
Report a confidential incident directly to the Information Security team to ensure privacy.
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Report phishing incident
Report a phishing incident if you have already been phished for personal information.
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Report spam/phishing attempt
Report spam or phishing attempts to spam@umanitoba.ca.
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Report lost or stolen device
Notify IST if you have a lost or stolen device.
Need help?
Qualified IST Service Desk analysts are waiting to assist you Monday to Friday 8 a.m. to 8 p.m.
Contact us
Call or chat
Monday to Friday, 8 a.m. to 8 p.m.
Call 204-474-8600 or Chat now
To report a critical system outage after hours or on weekends and holidays, call 204-474-8600 and press 2.
IST Service Desk walk-in service
123 Fletcher Argue
University of Manitoba, Fort Garry
Hours: Monday to Friday, 8 a.m. to 6 p.m.
Join the queue: Fort Garry WaitWell
230 Neil John Maclean Library
University of Manitoba, Bannatyne
Hours: Monday to Friday, 8 a.m. to 4:30 p.m.
Join the queue: Bannatyne WaitWell