Need emergency support?
Call campus security at
204-474-9341 or access resources by following the links below.
The University of Manitoba campuses are located on original lands of Anishinaabeg, Cree, Oji-Cree, Dakota, and Dene peoples, and on the homeland of the Métis Nation. More
University of Manitoba
Winnipeg, Manitoba Canada, R3T 2N2
We are committed to ensuring that our community is a safe, active and enjoyable place to live throughout your studies.
The UM Residence Portal website address has changed!
You can now access the Portal at: https://umanitoba.starrezhousing.com/StarRezPortalX
- Winter 2023: move-in starts on Wednesday, January 4.
- Meal plans begin Wednesday, January 4.
- Fall 2023 New Residents: move-in starts on Saturday, September 2.
- Fall 2023 Returning Residents: move-in starts on Sunday, September 3.
Please watch your email for more information on move-in and resident orientation.
Use these guidelines to ensure your stay in residence begins as smoothly as possible:
Arrival dates and travel details may be required and will be collected just after the room offer and deposit stage of the application process.
Please note the following parking arrangements for students moving into Student Residences (Arthur Mauro, Pembina Hall):
When you move in, it is important to confirm that your room is in appropriate condition. This process should only take a few minutes. To complete the inspection, log in to the Residence Portal, select the "Inventory" tab and click "Review."
This should bring you to a list of items in your room that require inspecting. Each item has been inspected by our office and rated with a condition description. For all items that match the condition listed and do not require maintenance, please choose “Agree.” If there are certain items that require maintenance, or are missing, please do not check “Agree” for those items. Instead, write a description of the problem in the comment field.
Once you have completed your room inventory, choose “Save & Continue” at the bottom of the page. If you did not agree to all items, maintenance will be notified.
Here are some suggestions of items you may wish to consider bringing with you:
* Linens may be purchased from Campus Linens Canada: campuslinenscanada.com
All hot plates and cooking devices that are open-coiled, open flame, gas-based or are for the purpose of deep frying, are strictly prohibited in all residence buildings.
Call campus security at
204-474-9341 or access resources by following the links below.
Residents have the right to sleep and study in our residence halls, and to that end the community has set these quiet hours:
Smoking is strictly prohibited in residence halls AND within 8 meters (25 feet) of any building entrance or exit. Use of candles or incense in residences is not permitted either in common spaces or private rooms. All occupants of the building must evacuate when a fire alarm sounds and cannot return until the alarm is off.
Hot plates, including induction hot plates are not permitted anywhere in residence, including Arthur Mauro sites. Hot plates found in use or possession will be confiscated and returned to the user upon move-out.
Residents are not permitted to lend their residence keys or fobs to anyone else.
Participating in “drinking games,” any activity involving skills, chance or endurance on the part of one or more persons who play according to a set of rules that consist solely or partially on the consumption of alcohol is not permitted.
Harassment and bullying is not permitted on our campus. Harassment is defined as inappropriate comments or conduct in relation to a person or group of persons that has the effect or purpose of creating a hostile or intimidating living environment.
Residents are responsible for the actions of their guests and will be held accountable for any violations of community standards. Any resident who facilitates access to a stranger or otherwise “un-hosted” person will be considered that person's host and will be held accountable their behaviour.
Roommates each have a right to share in the determination of the use of the room. In particular, residents should consult one another before inviting a guest or guests to visit in the room and should obtain permission before allowing a guest to remain for the night.
Use or possession of illegal, prescription, and/or non-prescription drugs for recreational purposes is prohibited on University property and is a violation of the Residence Contract. Evidence of drug traces or drug paraphernalia will be assumed to be conclusive of use or possession.
Smoking, growing, or preparing/cooking cannabis is not permitted inside of residence buildings or rooms.
Residents will be expected to assume all or a portion of the cost of damages caused by themselves or their guests.
For all general repairs or maintenance, please submit a request in your student portal. Please do not submit your request to the work-order desk at Physical Plant, as this will only cause a delay with your issue being fixed.
If your request requires immediate attention, please contact your RA.
All residence charges, which include room, meal plans, fees and miscellaneous charge items will appear on a student’s Aurora account. The payment deadline for each term will be noted on a student’s Aurora account and must be paid in accordance with Financial Services’ payment options.
Credit card payment - available online through your Aurora account
Although you can pay your university fees by credit card, we recommend you first consider other methods of payment to avoid paying additional charges or convenience fees.
Online or mobile banking: the preferred method
Make payments 24 hours a day, seven days a week, from anywhere in the world.
How to sign up:
ICM students must pay all fees to Student Residences directly. We accept payment by:
International students paying by Convera GlobalPay or PayMyTuition must ensure the transfer of funds is received before the deadline date to avoid late fees.
International College of Manitoba (ICM) students who use Convera GlobalPay or PayMyTuition must email stdntfee@umanitoba.ca to request the funds be transferred to their residence account.
This is not done automatically.
These amounts are for standard stays in Residence. Please consider your personal circumstances if using these statements to complete your Income Tax return. These statements should not be considered to be tax advice.
The meal plans include dining exclusively at the Fresh Food Company (Residence Dining Hall). Additional food service retail locations may open during the academic year, but purchases at these locations are not included as part of the meal plan.
Fresh Food Company regular hours
Monday to Friday 7 a.m. to 8 p.m.
Saturday to Sunday 11 a.m. to 8 p.m.
Mailboxes are provided for the residents in the residence lobbies. It is your responsibility to check your residence mailbox regularly. If you receive a package too large for your mailbox, you will receive an email to let you know where to pick up your parcel.
For Arthur Mauro, Mary Speechly
and Pembina Hall residents:
101 - 120 Dafoe Road
Winnipeg, MB R3T 6B3
For University College residents:
226 - 220 Dysart Road
Winnipeg, MB R3T 2M8
All other mail and parcels to you should be addressed as follows:
(Student's Name)
Arthur V. Mauro Residence
Box ______ (same as Room #)
120 Dafoe Road
Winnipeg, MB R3T 6B3
Canada
(Student's Name)
Mary Speechly Hall
Box ______ (same as Room #)
34 MacLean Cres.
Winnipeg, MB R3T 2N1
Canada
(Student's Name)
Pembina Hall Residence
Box ______ (same as Room #)
30 MacLean Cres.
Winnipeg, MB R3T 2N1
Canada
(Student's Name)
University College Residence
Box ______ (same as Room #)
220 Dysart Road
Winnipeg, MB R3T 2M8
Canada
We are sorry to see you go!
Please keep these guidelines in mind as you prepare to leave residence.
In most cases, you will need to move out and return your keys to the residence office within 24 hours after your last exam. Near the end of the term, you will get an email asking you to complete a move-out form, which will be available in the Residence Portal. All students must complete the form, regardless of whether you are staying in residences for the summer.
Students with valid and verified exams or academic commitments beyond the last day of the scheduled exam period will be permitted to stay in residence subject to availability. International students with verified pre-booked flights that depart after the contract end date or their last scheduled exam will be charged for each additional night’s stay (subject to availability) until the flight departs.
When you move out, you must remove all personal items (including garbage and packing materials) from your room, leaving it in the same condition as when you arrived. Otherwise, you will be charged for all costs associated with cleaning the room and collecting personal items left behind. All items left behind will be discarded or donated to charity.
Follow these packing lists to ensure you have not missed anything:
During move-out, if you have household items that you are not taking with you, you can drop them off to be reused or recycled. Items will be delivered to on-campus locations such as the UM Waste Prevention Re-shop, the UMSU Foodbank, and the UMSU Freestore.
Please do not leave working or recyclable household items in your room or the residence garbage rooms. Instead, drop them at these locations:
Accepted items include:
If you are staying in residence for the summer, or planning to return in the fall, you can take advantage of our summer storage spaces. Pick up a storage tag from the Arthur Mauro residence office or the University College office. Be sure to fill out the tag with your name and room number, and tear off the bottom portion to claim your storage upon return.
If you are new to Arthur Mauro or Pembina Hall, please check in with the Residence Office located in the Arthur Mauro lobby at 120 Dafoe Road.
For those students who lived in Arthur Mauro during the winter term and have applied and paid for the summer term:
For those students who lived in Pembina Hall Residence during the winter term and have applied and paid for the summer term: