Managerial Communication (MGMT 0120)

Learning outcomes

Upon completion of this course, you should be able to:

• describe the benefits of effective communication in the workplace
• adapt communications towards a targeted audience
• apply specific planning and organizing techniques to written documents that decrease writing and editing time
• format documents to enhance readability and create a professional message;
  write clear, concise, and coherent emails, letters, and reports that meet professional standards
• describe effective listening, speaking, and etiquette skills in meetings and team settings
• prepare and deliver effective presentations for use in a business setting