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    Course length

    36 contact hours

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    Course fees

    Pricing subject to change without notice

Course details

Learning outcomes

Upon completion of this course, you should be able to:

  • describe the benefits of effective communication in the workplace
  • adapt communications towards a targeted audience
  • apply specific planning and organizing techniques to written documents that decrease writing and editing time
  • format documents to enhance readability and create a professional message;
    write clear, concise, and coherent emails, letters, and reports that meet professional standards
  • describe effective listening, speaking, and etiquette skills in meetings and team settings
  • prepare and deliver effective presentations for use in a business setting

Schedule information


Part of the following program

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Contact us

Extended Education
185 Extended Education Complex
University of Manitoba (Fort Garry campus)
Winnipeg, MB R3T 2N2 Canada

Toll free: 1-888-216-7011