Individual and couples counselling
We offer individual counselling for a variety of concerns including anxiety, stress, depression, relationship problems, loss, transition, trauma and violence, and procrastination, among other concerns.
We offer couples counselling to University of Manitoba students and their partners (their partners do not have to be University of Manitoba students to use this service).
If you are experiencing a high degree of distress, please call our reception desk at 204-474-8592 to discuss your situation. Students needing emergency/crisis support outside of business hours are encouraged to use one of the 24/7 crisis services listed below.
Who can use our individual counselling services
Our individual counselling services can be used by registered UM and International College of Manitoba (ICM) students who are working on their degree requirements (i.e., undergraduate and graduate students enrolled in courses, graduate students working on research and writing, cooperative education students in a placement) and students not studying in the spring and summer but who were registered in the preceding winter term and plan to return to studies in the fall:
- Domestic and international students who are currently registered in studies (including cooperative education students in a work placement, graduate students working on their thesis)
- English Language Centre students at the UM
Students studying at the Bannatyne campus or in the Inner-City Social Work program are directed to contact Student Services at the Bannatyne Campus for counselling support.
How to access individual counselling
We offer four types of individual counselling services:
- ongoing individual counselling
- couples counselling
- an on-line program for depression (RBC MOOD program)
- and single session therapy (SST)
Students must attend an initial intake appointment to request ongoing individual counselling, couples counselling or the RBC MOOD program. Please see below for more information on each of these options.
Initial intake appointments are scheduled up to 1 week in advance starting on Friday afternoons at 2:30 pm. To request an intake appointment, telephone the SCC at 204-474-8592 on that day and at that time. We do not accept in-person requests for intake appointments that afternoon. Intake appointments are in very high demand and, unfortunately, the SCC is unable to provide this service to every requesting student. We therefore suggest you consider using our workshop programming for immediate support if you are unable to schedule an intake appointment. If you opted into the UMSU student care health plan, you are also eligible to use the Empower Me+ mental health support service.
Single Session Therapy (SST) appointments are also scheduled up to 1 week in advance starting on Friday afternoons at 2:30 pm. Please telephone the SCC on that day and at that time if you would like to request SST. Please see below to confirm that SST is an appropriate service for you before seeking this support.
Intake counselling appointments are usually up to 1 hour in length and focus on identifying your support needs and priorities. These sessions do not ordinarily include working on your identiﬁed support needs – the intake session helps us make a decision about how best to provide help to you (e.g., counselling workshop, counselling group, individual counselling, referral, etc.). Consider requesting an intake appointment if you:
- are unsure of what support you need but you know you would like help
- are interested in ongoing individual counselling (i.e., more than one session) and you want to see what is available to you
- have a problem or concern you feel cannot be addressed in a SST appointment (e.g., trauma, ongoing anxiety, depression addiction concerns)
- you are not currently receiving counselling at the SCC or with another professional
Learn more about Student Counselling Centre individual counselling services from SCC Director David Ness and SCC Counsellor Danna Mcdonald.
Single Session Therapy (SST)
Single Session Therapy (SST) is an extended individual counselling session to address a speciﬁc concern you have at this present time. Consider booking a SST appointment if you:
- Are NOT in crisis
- Have a speciﬁc problem or concern and are interested in a single meeting with a SST-trained counsellor who will work with you to create an action plan that day
- Are not interested in ongoing counselling services at this time
- Do not have a SCC counsellor right now
- Are able to commit to attending a 75 to 90 minute appointment
Examples of problems addressed in SST include exam anxiety, relationship break-up, stress management, managing a speciﬁc relationship problem such as how to tell family about a diﬃcult decision, career decisions such as whether or not to withdraw from a course or program, or sleep diﬃculties.
Initial intake appointments are in high demand and during busy times there might be a delay in scheduling you an appointment. If there is a delay, you will be offered other supports (e.g., workshops information, community resources).
Learn more about Single Session Therapy from SCC Director David Ness and SCC Counsellor Danna McDonald.
RBC MOOD (Manitoba Online Overcoming Depression) Program
The RBC MOOD Program is an online counselling service for University of Manitoba students who would like help with low to moderate symptoms of depression. The program consists of a series of treatment modules that are self-directed, which means you choose when and how quickly you complete them.
When you enroll in the RBC MOOD Program, a counsellor from the Student Counselling Centre (SCC) will be assigned as your online counsellor and will provide support and feedback as you work your way through the modules.
Benefits of the RBC MOOD Program:
- learn about depression, stress and anxiety
- be introduced to many different treatments for depression, stress and anxiety
- develop a variety of skills to manage your mood
- be supported by an online counsellor from the SCC
- learn about and get connected to other relevant supports on and off campus
To learn more about the RBC MOOD Program and to find out if is right for you, please come to either the main office of the SCC at 474 UMSU University Centre and request an intake counselling appointment or, for students at the Bannatyne campus, connect either in-person (S211 Medical Services Building) or via telephone (204-272-3190) with Student Services at Bannatyne Campus.
Students interested in couples counselling can contact our office to request an initial intake appointment. Both members of the couple do not need to attend the initial intake appointment, but the person who attends this first meeting must be a University of Manitoba student. If couples counselling is appropriate, the student and their partner will be assigned to a counsellor.
Additional UM individual support options:
- Student Services at Bannatyne Campus
- Health and Wellness Educator
- Spiritual Services
- Sexual Violence Resource Centre
- Addictions Foundation of Manitoba (An addictions worker from the Addictions Foundation of Manitoba is available one day a week from September to May. For more information, contact the SCC at 204-474-8592).
Individual counselling service partnerships
Partnerships between the SCC and select UM colleges, faculties and support services allow students in those areas to access additional individual counselling support. These partnerships were initiated by the host program/service and typically exist from September to the end of April each year (the partnership with Migizii Agamik is year-round). Only students studying in the identified programs below or receiving services at Migizii Agamik can use this additional support:
- Migizii Agamik – Bald Eagle Lodge
- College of Nursing, Rady Faculty of Health Sciences
- Faculty of Law
- Desautels Faculty of Music
- Faculty of Architecture
More UM individual support options
Student Services at Bannatyne campus
Migizii Agamik - Bald Eagle Lodge
The Student Counselling Centre offers individual counselling for Indigenous students at Migizii Agamik - Bald Eagle Lodge on select weekdays (contact the SCC main office for availability). Interested students should telephone to schedule an initial intake appointment.
In addition to individual counselling, a drop-in men’s group called Zongiigabowin is offered here.
Migizii Agamik - Bald Eagle Lodge
Student Counselling Centre - main office
College of Nursing, Rady Faculty of Health Sciences
College of Nursing students wishing to access counselling services may attend the UMSU University Centre SCC location or receive services in the Helen Glass Centre for Nursing. Call the Student Counselling Centre to request an intake appointment. Services are available in the Helen Glass Centre for Nursing location from September to the end of April. For more information, contact the SCC at 204-474-8592.
Faculty of Law
Faculty of Law students wishing to access counselling services may attend the UMSU University Centre SCC location or receive services in a Robson Hall Faculty of Law location. Call or visit the Student Counselling Centre to schedule an intake appointment. Services are available at the Robson Hall location from September to the end of April. For more information, contact the SCC at 204-474-8592.
Desautels Faculty of Music
Music students wishing to access counselling services may attend the UMSU University Centre SCC location or receive services in a location in the Desautels Faculty of Music. Call or visit the Student Counselling Centre (474 UMSU University Centre) to schedule an intake appointment. Services are available at this location from September to the end of April. For more information, contact the SCC at 204-474-8592.
External support options
Please see below for additional resources that may also be available for counselling support should you want to pursue alternative options.
External individual support options
- Empower Me (1-833-628-5589)– Telephone and in-person brief counselling support only available to University of Manitoba students.
- Canada Suicide Hotline (1-833-456-4566)
- Crisis Response Centre (204-940-1781), 817 Bannatyne Ave.
- Mobile Crisis Service (204-940-1781)
- Klinic Crisis Line (204-786-8686)
- Manitoba Suicide Prevention and Support Line (1-877-435-7170)
- First Nations and Inuit Hope for Wellness Services (1-855-242-3310)
- Kid Help Line (1-800-668-6868)
- Support line for women experiencing domestic violence (204-940-6624)
- Sexual Assault Crisis Line (1-888-292-7565)
- Klinic drop-in counselling (870 Portage Ave. – check website for details)
- Addictions Foundation of Manitoba (204-944-6200)
- Province of Manitoba | Mental Health Virtual Therapy Program
- Women’s Health Clinic (204-947-1517)
- Men’s Resource Centre (204-415-6797, ext. 250)
- Canadian Mental Health Association – General Information (204-775-6442)
- Fort Garry Women’s Resource Centre (204-477-1123)
- Immigrant Women’s Counselling Services (204-940-5900)
- Rainbow Resource Centre (204-474-0212)
- City of Winnipeg Emergency (911)
- Private Psychologist or Master’s Level Social Worker (check the Manitoba Psychological Society and Manitoba College of Social Workers websites to identify possible options) – you may have coverage through UMSU (Student Dental and Health plan) for up to $1000.00/year. Please check UMSU’s website for more information.
If you’re not sure what type of support you need
It is common for students to be unsure of what type of help they need.
If unsure, review our workshops and groups to see if there is a program of interest for you that is focused on the problem you are having.
You may also schedule an intake appointment to speak with us about your situation and to clarify your needs and what would be the best service for you.
Student Counselling Centre
474 UMSU University Centre
65 Chancellors Circle
University of Manitoba (Fort Garry Campus)
Winnipeg, MB R3T 2N2 Canada