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Study with us

Tailored for health professionals, public health workers, and health-care systems, this program will provide you with essential skills to create a culturally safe environment for all patients.

  • Mother kisses a little boy on the forehead.

    Developing a Manitoba-made and delivered training option

    In late 2022, the University of Manitoba, working with the provincial health system, got funding from Health Canada to create an Indigenous cultural safety training program. This led to the development of a new program aimed at strengthening cultural safety skills within the province's health workforce.

  • Nurse guides a patient using a walker.

    Engaging and supportive learning experience

    The training program includes a range of activities and interactive features within the online modules to make your learning experience engaging and meaningful. You can also choose to attend an in-person workshop, where you'll have the chance to deepen your understanding and put your knowledge into practice with real-world scenarios.

  • Woman's hair ornament featuring a medicine wheel.

    New content for current and future needs

    The new training program tackles important issues, including the Calls for Justice from the National Inquiry into Missing and Murdered Indigenous Women, Girls, and Two-Spirit People, as well as findings from the Joyce Echaquan Inquest. It includes ten interactive online modules, with an optional in-person workshop to help consolidate what you've learned, all guided by a team of coaches from different professions.

  • Physician examines a little girl.

    Driving systemic change and improved outcomes

    Our change management and evaluation plan will help you bring this training into your practice and organizational culture. Using frameworks like LEADS, patient safety models, and the Indigenous Healthcare Quality Framework, we aim to make changes that improve how the health system works and enhance the overall experience for clients.

Program details

We Will Take Good Care of the People is a new training program focused on promoting cultural safety and addressing racism in health care. It’s designed for health professionals, public health workers, and anyone working in health-care systems.

Overview

This flexible program combines online learning with an in-person workshop to support your growth and understanding. 

  • Course length: 10.5 hours of online learning.
  • Duration: You will have six months to complete the course at your own pace.
  • Mode of delivery: Ten online lessons you can take at times that work best for you.
  • In-person workshop: After finishing the online lessons, you’ll be invited to an in-person workshop. Details will be available in the New Year.

Learning objectives

By taking this training, you will:

  • Learn how to provide culturally safe healthcare for Indigenous patients
  • Build practical skills to apply Indigenous cultural safety in your role
  • Create a strategy to address racism and integrate inclusive practices into your daily work

Course information

Modules

  1. Introduction to Indigenous Health and Wellness
  2. Foundations of Race, Racism and Anti-Racism
  3. The Impact of Colonization on Indigenous Health
  4. Foundations for Cultural Safety in Health Care
  5. Addressing Racism in Health Care
  6. Intersectionality and Indigenous Health
  7. Understanding Calls to Action and Calls for Justice
  8. Indigenous Health in Context I: Métis, Inuit and First Nations
  9. Indigenous Health in Context II: Urban, Rural/Remote and On-Reserve
  10. Weaving It All Together: Integrating Culturally Safe and Anti-Racist Health Care Practices to Advance Indigenous Health

In-person workshop

Planning for the in-person workshop is still underway. Please check back for more information in the New Year.

Why take this program?

Indigenous people in Manitoba make up 18 percent of the population, yet they experience the worst health outcomes and the lowest life expectancy of any group. 

To address this, it’s essential for anyone working in health care to understand the multigenerational harm caused by the health and residential school systems. This program will help you recognize these injustices and give you the tools to create culturally safe environments for Indigenous patients.

By taking this program, you’ll be empowered with the knowledge and skills you'll  need to actively challenge racism and promote equitable, dignified care. You’ll be equipped to make a meaningful impact on the health care system and help improve the health of Indigenous patients.

This program isn’t just about learning—it’s about driving meaningful change and improving health care for the better.

What to expect

During the online lessons, you’ll engage in thoughtfully designed activities that will encourage deep thinking and meaningful reflection. 

Each module is informed by the knowledge and lived experiences of local Indigenous Knowledge Keepers and health care leaders. Their role is to help learners understand the principles of cultural safety and the critical importance of anti-racism in health care.

A team of Indigenous coach-facilitators, experienced in guiding learners through this journey, will be there to assist as you apply what you’ve learned to real-world contexts. They’ll help you reflect on the course material and turn those reflections into practical actions that create more inclusive, culturally safe environments in your professional and personal life.

Some of the topics you’ll explore - like racism and anti-Indigenous practises - may be difficult to talk about, but it's important to recognize that these conversations are important for making real change. In the wake of the Truth and Reconciliation Commission, all Canadians must face the lasting effects of colonialism and systemic racism.

While you may feel out of your comfort zone at times, you won't be taking this journey alone. Support will be available to help you navigate the material in a safe learning environment.

Connect With A Coach

As part of this training, you have access to Connect With A Coach—a resource designed to support your learning journey.

Coaching is a collaborative process where you work with a coach to unlock your potential and make progress in both your personal and professional life. It’s about getting clear on your goals, understanding your strengths, and taking practical steps toward what matters most to you.

If you’re ready to apply what you’ve learned but aren’t sure what to do next, coaching can help you figure that out. It’s for people who want to take action and make real changes. Together, we’ll turn your insights into clear steps forward and help you build the confidence to move ahead.

Example coaching scenarios

Here are some real-world situations where coaching can help you apply what you've learned and take meaningful action in your work.

Addressing cultural safety in team discussions

Scenario:
Your team is working on a new strategic plan or clinical program. After finishing the first five modules, you realize that the needs of Indigenous peoples and cultural safety haven’t been brought up yet. You’re unsure of the best way to raise this issue with the group.

How a coach can help:
A coach can guide you on how to confidently and respectfully bring up cultural safety, fostering an inclusive environment where these important issues are addressed without disrupting team dynamics.

Being receptive to feedback on culturally safe care

Scenario:
After completing Level 2, you’ve been reflecting on a time when a colleague gave you feedback about your interactions with Indigenous patients. You realize you responded defensively and want to work on being more open to feedback moving forward, so you can provide more culturally safe care.

How a coach can help:
A coach can support you in exploring why you responded defensively and help you develop strategies to receive feedback constructively, making it easier to integrate new learnings into your practice.

Speaking up about anti-Indigenous racism

Scenario:
After completing the module on anti-Indigenous racism in healthcare, you’re starting to see things on your clinical unit differently. You feel uneasy about some of the ways Indigenous people are discussed and want help finding a way to speak up without damaging your relationships with colleagues.

How a coach can help:
A coach can help you identify effective communication strategies to address anti-Indigenous racism sensitively, empowering you to speak up confidently while maintaining positive working relationships.

Shared responsibilities

To ensure a productive and respectful coaching experience, both the coach and the client have key responsibilities. Here's a breakdown of what each person is responsible for.

Responsibilities of the Coach

The coach plays a key role in supporting your growth by creating a safe and productive environment. Their responsibilities include:

  • Confidentiality: Ensuring everything discussed remains private.
  • Non-judgment: Listening with curiosity and offering support without criticism.
  • Illuminate: Asking insightful questions to help you see things from new perspectives.
  • Empower: Guiding you to identify solutions and take meaningful action.

Responsibilities of the Client

The client plays a crucial role in creating a meaningful coaching experience through active participation and commitment. Their responsibilities include:

  • Positive intention: Arriving with a question and a desire to grow.
  • Respect: Approaching discussions about Indigenous peoples with thoughtfulness.
  • Commitment to growth: Reflecting on areas for improvement and taking steps forward.
  • Follow-through: Acting on the strategies or plans developed during the session.

Contact us

Primary contact: 

culturalsafety@umanitoba.ca

Ongomiizwin – Indigenous Institute of Health and Healing
Rady Faculty of Health Sciences
P122 Pathology Building
770 Bannatyne Ave
University of Manitoba
Winnipeg, MB R3W 0W3

204-272-3167