Borrowing and returning items

Loan periods

UM students

Books

  • End of Term loans (December 15, April 15, August 15)
  • Final renewal can only extend to 1 year from initial borrowing date
  • Renewal Limit – 3

Journals

  • 1 week loan (except the most current issues which are library-use only)
  • Renewal Limit – 3

Other materials

  • Consult the library which holds the material

UM faculty and staff

Books

  • End of Term loans (December 15, April 15, August 15)
  • Renewal Limit – None

Journals

  • 1 week loan (except the most current issues which are library-use only)
  • Renewal Limit – None

Other materials

  • Consult the library which holds the material.

Other library users

Books

  • 30 day loan
  • Renewal limit – 3

Journals

  • As above

Other materials

  • Consult the library which holds the material.

Borrowing privileges by user group

Borrower Fee Max
Checkouts
Max
Reserves
Max
Requests
Max
Renewals
Document
Delivery/
Interlibrary
Loan
Remote
Access*
Book a
Study
Room**
Faculty/Staff n/a 200 4 Unlimited Yes Yes Yes Yes
Students n/a 200 4 25 3 Yes Yes Yes
Retired Faculty/
Staff
n/a 20 0 25 3 No No No
Alumni ✤ n/a 20 0 25 3 No No No
Other Academic § n/a 20 0 25 3 No No No
International College
of Manitoba (ICM)
n/a 20 4 25 3 No No No
Citizens ± $50 20 0 25 3 No No No
Consumer
Health
n/a 3 0 0 0 No No No

MB Health/
Regional Health
Authority

n/a 20 0 25 3 Visit
MHIKNET
site
No No
WRHA Virtual
Library
n/a 20 0 0 3 Visit
WRHA
Virtual
Library site
   

* Due to restrictions in licensing agreements, remote access to e-resources is restricted to current University of Manitoba faculty, staff, and students.

** Requires current University of Manitoba photo ID.

✤ Access is limited to a selection of free databases and those provided by vendors who allow access for Alumni within our paid license agreements.

§ Includes retired UM faculty/staff, staff and students of other post-secondary institutions associated with a recognized reciprocal borrowing agreement with the UM or with a letter of introduction from their home institution.

± Citizens must register for library use in person.

♦ Patrons in this category may only borrow from the Leisure Reading Collection at Neil John Maclean Health Sciences Library.

Requests, recalls, and holds

You may request any item at any time; material checked out by another will be recalled for you. Recalled items are due in 7 days and will incur a fine if they are overdue.

You may also request items from another library to be sent to the library of your choice. These requests usually take 3-4 working days and will be kept on hold for you for 7 days.

You will be informed of recalls and books being held for you by email. You can also check My Library Account for updates on requests and new due dates.

The Libraries reserves the right to recall material at any time.

Renewing library materials

Renew your items with My Library Account. You can renew most materials up to 3 times, with the exception of recalled items, reserve materials and other short term loan materials.

Returning library materials

Return most material to any library, except Reserve items, which must be returned to where you borrowed them in order to avoid fines. Most libraries provide book return bins or return slot when they are closed.

Account information and library privileges

Fees and fines

Fees

  • Citizen user library card fee - $50/yearly

Overdue recalled item

  • $3.00 per day*, per item

Overdue reserve material

  • $.50 per hour*, per item Hourly loaned material (e.g. 2 hour loan)
  • $3.00 per day*, per item Daily loaned material (e.g. 1 day loan)

*Total overdue fines for recalled items or reserve materials will not exceed $50.00 per item.

Pay fees and fines online

Paying your fees and fines online allows your Aurora account to be cleared within 15 minutes so you can quickly continue with your work.

CIBC Debit Card holders will need to use a different card to pay fees, as CIBC does not support Interac Online functionality. A list of institutions supporting Interac Online is here. If you do not have a credit card or participating debit card, prepaid visa cards can be purchased at most drug stores.

For help paying fees and fines online, watch our instructional video.

Pay fees & fines online

You can access your library account at any time to check whether your fines have been paid.

Access your account

Lost materials or materials not returned

If the item is lost or not returned, borrowers are billed for replacement, plus a non-refundable processing fee.

The loan will show in your account for one year from the due date in case you find the lost item.  If you find it within that year, we will refund the amount you paid for the item, minus a processing fee.

Previously lost and subsequently found items can be returned to any UM library location.

Once returned, our system will automatically credit your library account and you will receive an email confirming the item’s return and the credit to your account.

Libraries staff will contact you regarding the processing of your refund to either your credit card or bank account, based on how the fine was originally paid.

If overdue materials are not returned, or if fines reach $100.00 or more, you may be contacted by a collection agency.

To appeal a fine, please contact the desk staff of the library which owns the item. They will refer your appeal to the circulation supervisor.

Help

If you have any questions about fees, fines, and lost items, contact libsupp@umanitoba.ca.

    Suspension of privileges

    Borrowing privileges will be suspended if:

    • outstanding fines or fees exceed $20.00
    • recalled material is not returned by the due date
    • material borrowed through Document Delivery becomes overdue
    • the Registrar’s Office or an institution with which we have reciprocal borrowing privileges blocks you

    Holds on student accounts

    Library initiated hold at the Registrar's Office

    A student’s record will be placed ‘on hold’ at the Registrar’s Office if the student has a fine of $20.00 or more.

    After meeting all outstanding library related obligations, a student may request a Block Release Authorization Form from the library service desk for immediate release of a library hold at the Registrar’s Office. Otherwise, the hold will be cleared overnight.

    Other holds on a student account

    Additionally, a hold may be placed on a student’s record at the Registrar’s office by another University of Manitoba Faculty or Department.

    This will also place a block on the student’s borrower record at the Libraries resulting in a suspension of borrowing privileges.

    The onus is on the student to determine the nature of the problem by accessing the Registrar’s Office web site or contacting the Registrar’s Office. Library staff will not contact the Registrar’s Office on behalf of the student.

    Marks, graduation and registration privileges, request for a transcript or ability to access or change a personal record on the web (e.g. e-mail address) may be withheld if a student’s record is ‘on hold.'

    Library privileges will be reinstated the day after the student has met all outstanding obligations at the Registrar’s Office. Library privileges may be restored immediately if proof of payment or proof of clearance from the Registrar’s Office is presented (there may be a 10 day delay on cheques).

    Account notices

    Borrowing privileges will be suspended if:

    • outstanding fines or fees exceed $20.00
    • recalled material is not returned by the due date
    • material borrowed through Document Delivery becomes overdue
    • the Registrar’s Office or an institution with which we have reciprocal borrowing privileges blocks you

    Reciprocal borrowing and visiting scholars

    Manitoban reciprocal borrowing

    UM faculty, staff and students may register for borrowing privileges at many institutions in Manitoba.

    • Assiniboine Community College
    • Red River College
    • Brandon University
    • Steinbach Bible College
    • Canadian Mennonite University
    • University of Winnipeg
    • Booth University College
    • Providence
    • St. Andrew’s College
    • University College of the North

    To borrow at one of the Manitoba institutions listed above UM borrowers must present a valid UM photo ID card.

    Canadian reciprocal borrowing

    UM Libraries participates in the Canadian University Reciprocal Borrowing Agreement (CURBA). This agreement provides UML students, faculty and staff with free borrowing privileges at participating libraries that are members of the following consortia:

    COPPUL - Council of Prairie and Pacific University Libraries
    OCUL - Ontario Council of University Libraries
    BCI - Bureau de Coopération Interuniversitaire (formerly CREPUQ)
    CAUL - Council of Atlantic University Libraries

    To borrow at another Canadian post-secondary institution UM borrowers must first obtain a COPPUL card with an expiry date, available at any UM library service desk.

    Borrowing privileges and regulations vary from institution to institution. For instance, undergraduates may borrow from most but not all Canadian university libraries. The University of Toronto Library policy for visiting faculty, staff and students is more restrictive.

    Borrowers from other institutions

    Borrowers visiting the UM Libraries from another Manitoba institution as listed above, or with a COPPUL card, may be registered as users. The expiry date will be determined by the unit library but will not exceed one year. These borrowers are not entitled to borrow from reserve collections although individual units may use their discretion.

    Individuals presenting themselves without any association as described above, including those from universities or other academic institutions, are not entitled to loan privileges but may use resources on site. They may contact subject librarians in their area to determine if other services are available.

    Travelling internationally?

    UM faculty members visiting universities outside of Canada should consult with their subject specialist librarian to determine what services might be available. 

    Contact us

    Libraries Administration
    25 Chancellors Circle
    University of Manitoba
    Winnipeg, MB R3T 2N2 Canada

    204-474-9881