Pre-arrival Online Orientation

Start with pre-arrival information to learn what you need to know before you arrive in Canada.

Our International Student Pre-Arrival Online Orientation is intended to help you prepare for your arrival in Canada.

All international students MUST complete their online orientation BEFORE arriving in Canada. 

In the online orientation, you will learn very important information about:   

  • Services and supports from the International Centre, including before and after you arrive 
  • Winnipeg: get familiar with transportation, weather, and safety in your new city
  • Housing options, and your renting rights and responsibilities
  • Healthcare: including the Manitoba International Student Health Plan (MISHP)
  • Canadian Culture: learn about Canadian culture and communication styles, Indigenous culture, and how to adapt to culture shock
  • Registration, Finances and Fees, including how to register, when to pay your fees, how to set up a bank account, and ways to find scholarships and awards.

Work through each of the modules at your own pace with the ability to stop and return to your last spot to complete later. You can expect the course to take anywhere from 2-3 hours to complete, depending on your speed.

After finishing the Pre-arrival Online Orientation modules, it's safe to say I've learned a ton of valuable information to help ensure a safe and enjoyable experience during my upcoming time in Winnipeg...
Quoc Completed Online Pre-arrival course Fall 2023

How to get access?

1. Enrolment: After you have accepted your offer, you will automatically be enrolled in the course. Enrolments occur weekly, on Tuesdays. You will receive an email to your email once you are enrolled in the course. 

For the Spring term, enrolment will begins March 4.
For the Fall term, enrolment will begin in July.

2. Signing in: you need to sign into our online course system, UMLearn using your UMNetID (same as your Email account). Don't have your email account yet? Claim it here.

            *You can claim your ID 48 hours after you’ve accepted your offer.

Log in here

3. To access the course, once you are logged into UMLearn, navigate to the menu bar at the top of the screen and search International Student Pre-arrival Orientation.

Additional support: If you want to learn more about how to navigate courses in UMLearn, you can watch this video: UM Learn Navigation Tutorial - Learner

If you need support accessing your course, you can contact

Further learning

Undergraduate and Graduate students have further learning to do to prepare for the start of classes

UM Essentials Online Orientation (undergraduate students)

It is expected to complete UM Essentials before attending Orientation programming.

You will receive an email to your email when you have been enrolled in the course. We do enrollments once a week, after you have accepted your offer.

Learn more about UM Essentials

#UMGradGoals (for graduate students)

Graduate students can plan your success with #UMGradGoals

Welcome Mentors

Get a Welcome Mentor who is an experienced UM student to help you during your first term on campus!

The Welcome Mentor program pairs new international students with experienced UM students, allowing both to develop skills and meaningful relationships.

Applications opening soon!

Apply here by July 12, 2024.

International Student Orientation

To help you prepare to start your studies, we have designed International Student Orientation and Welcome sessions specifically for international students. We offer sessions at the beginning of every term.

To register, you need to sign up with your University of Manitoba email account

Fall Orientation- Tuesday, August 27, 2024, Room 210 (MPR), second floor, UMSU University Centre

For students entering their studies this Fall term in your undergraduate or graduate programs. Students entering ICM, entering ELC, or Exchange students will have their own program-specific orientation to attend. Please contact your program coordinator/advisor for more details.


  • 9:30-10:00 - Sign in and refreshments
  • 10:00-1:00 pm -Orientation programming, topics include: understanding the University of Manitoba (UM), UM academic expectations, cross-cultural awareness, academic integrity.
  • 1:00-3:00 pm - Lunch & Sponsor tabling.  

Registration will open July 3.

Welcome Events

These workshops and events will help you be informed, healthy, and successful as you transition to the University of Manitoba.

Register for our additional workshops below!

Writing Essentials for International Students (Aug 28)

Wednesday, August 28, 2024; 12:00-1:00 pm, in-person workshop, 206 Tier Building

Learn about specific study skills, practice with some writing examples and find out where to get academic writing support. Email confirmation with room location send 24 hours prior.

Register here by August 27, 4:00 pm

Meet the IC for Coffee & Tea (Sept 4)

Wednesday September 4, 12:00-2:00 pm, 541 UMSU University Centre, IC Global Lounge
  • Come visit the International Centre staff and on-campus partners: Career Services, Spiritual Care and Student Care! Have the opportunity to ask questions and learn more about programs for international students.
  • Take a look at our winter clothing display so you can learn what type of clothing to shop for, what to look for, where to buy and how to stay warm this winter!
  • Come and drop in anytime between 12-2 pm, coffee and snacks provided!
  • Registration not required.

Get your SIN on Campus (Sept 5 & 6)

Thursday September 5, 2024 9:00 am - 3:00 pm 
Friday September 6, 2024 9:00 am - 3:00 pm
Location to be announced

Service Canada will be coming to the U of M’s Fort Garry campus to issue Social Insurance Numbers (SIN) to qualifying U of M international students. Saves you a trip to their office!

Students will be seen on a drop-in basis (first come, first served). We anticipate that waiting times could be long and we cannot guarantee that all students will be able to receive their Social Insurance Numbers.

Students coming to the SIN card sessions must bring the following documents:

If you have a valid Study or Work Permit:

  • U of M student card (or Acceptance letter from University of Manitoba)
  • Original Study Permit issued by Immigration, Refugees and Citizenship Canada (IRCC) that states the permit holder “may accept employment” or “may work” in Canada. 
  • Government-issue Photo ID, such as a Passport or Canadian Driver's License. 


There is no fee to apply for a Social Insurance Number (SIN).

Registration is not required. Drop in; be prepared to wait as it is first-come, first-served. We will be using the Waitwell virtual queue system. 

Our Sponsors

Thank you to all our wonderful sponsors!
Your support helps to welcome new UM students to our campuses and set them up for success as they start their studies at UM.

Contact us

Crystal Stewart
International Transitions Coordinator
541 UMSU University Centre
75A Chancellors Circle
University of Manitoba (Fort Garry campus)
Winnipeg, MB R3T 2N2 Canada