Role

Josiane is The Centre’s Learning Technologies trainer and facilitates most of The Centre’s workshops on Cisco Webex, the university’s LMS-integrated videoconferencing solution, and iClicker, a classroom polling solution.

She also provides consultation and advice on the features and use of the learning technologies as well as consultation and development on new solutions that integrate with UM Learn, the university’s Learning Management System (LMS).

On occasion, Josiane teaches degree-credit courses in the Computer Science department and facilitates student orientations on the tools that students can expect to use in a degree-credit course or university program.

Biography

Josiane holds a PhD in Computer Science and has a strong aptitude for designing and developing software solutions. Prior to her role with The Centre, she worked in academic research and teaching where she specialized in software engineering that focused on improving the user experience and the adoption of new technologies.

Education

B.I.S., M.Eng., Ph.D.

Publications

Peer-reviewed Journals

2018
“Empirical Evidence in Follow the Sun Software Development: A Systematic Mapping Study”.
Josiane Kroll, Ita Richardson, Rafael Prikladnicki, Jorge L. N. Audy. In Information and
Software Technology, Volume 93, 2018, pp. 30-44.
“Challenge Based Learning: A Brazilian Case Study”. Alan Santos, Afonso Sales, Paulo
Fernandes, Josiane Kroll. In: ICSE’18 Software Engineering Education and Training (SEET) ,
May 27 – 3 June 2018, Gothenburg, Sweden.

2017
“An Empirical Study of Search-Based Task Scheduling in Global Software Development.”
Josiane Kroll, Shai Fridboim, Hadi Hemmati. In 2017 IEEE/ACM 39th International
Conference on Software Engineering: Software Engineering in Practice Track (ICSE-SEIP),
Buenos Aires, 2017, pp. 183-192.
“On the Characterization of the SDET Role in Agile Projects: Expected Skills,
Responsibilities, and Practices.” Carolina Toscani, Julia Couto, Josiane Kroll, Alessandra
Dutra, Sabrina Marczak, Rafael Prikladnicki. In Escola Regional de Engenharia de Software –
ERES (Regional School of Software Engineering), Alegrete, Brazil, 2017.
Agile Methods. 7th Brazilian Workshop, WBMA 2016, Curitiba, Brazil, November 7-9, 2016,
Revised Selected Papers. Editors: Tiago Silva da Silva, Bernardo Estácio, Josiane Kroll,
Rafaela Mantovani Fontana (Eds.) (Book).

2016
“Challenges and Practices for Effective Knowledge Transfer in Globally Distributed Teams a
Systematic Literature Review.” Josiane Kroll, Juho Makio, Manal Assaad. In: 8th International
Conference on Knowledge Management and Information Sharing, 2016, Portugal.
“Investigating the Adoption of Agile Practices in Mobile Application Development.” Alan
Santos, Josiane Kroll, Afonso Sales, Daniel Wildt, Paulo Fernandes. In: 18th International
Conference on Enterprise Information Systems, Rome, Italy, 2016. p.490.
“Challenges and Lessons Learned on Preparing Graduate Students for GSE Work:
Brazilians’ Perceptions on a Multi-site Course Experience.” Josiane Kroll, Caroline Q. Santos,
Leticia Machado, Sabrina Marczak, Rafael Prikladnicki. In: 2016 IEEE 11th International
Conference on Global Software Engineering Workshops (ICGSEW), Orange County.
“Breaking Collaboration Barriers through Communication Practices in Software
Crowdsourcing.” Leticia Machado, Josiane Kroll, Sabrina Marczak, Rafael Prikladnicki. In:
11th International Conference on Global Software Engineering (ICGSE), 2016, Orange
County, USA.
“Software Crowdsourcing Challenges in the Brazilian IT Industry.” Leticia Machado, Josiane
Kroll, Rafael Prikladnicki, Cleidson R. B. de Souza, Erran Carmel. In: 18th International
Conference on Enterprise Information Systems, Rome, 2016. p.482.
“Fatores que Afetam a Comunicação em Projetos Distribuídos de Software e Estratégias de
Mitigação: Um Estudo na Indústria Brasileira de TI.” Júlia Mara Colleoni Couto, Josiane Kroll.
In: Workshop de Desenvolvimento Distribuído de Software (WDDS), Brasilia, Brazil. CBSoft
2016 – X WDDS . (In Portuguese).

2015
“Extending Survivability Models for Global Software Development with Media Synchronicity
Theory.” Alberto Avritzer, Sarah Beecham, Ricardo Brito, Josiane Kroll, Daniel S. Menasche,
John Noll, Maria Paasivaara. In: 2015 IEEE 10th International Conference on Global
Software Engineering (ICGSE), Ciudad Real. Best Paper Award.

2014
“Handoffs Management in Follow-the-Sun Software Projects: A Case Study.” Josiane Kroll,
Jorge L. N. Audy, Ita Richardson, Jude Fernandez. In: Hawaii International Conference on
System Sciences (HICSS), 2014, Big Island.
FTS-SPM: A Software Process Model for Follow the Sun Development: Preliminary Results.
Josiane Kroll, Ita Richardson, Jorge Luis Nicolas Audy. In: 2014 IEEE 10th International
Conference on Global Software Engineering (ICGSE), Shanghai, China.
Survivability Models for Global Software Engineering. Alberto Avritzer, Sarah Beecham,
Josiane Kroll, Daniel Sadoc Menasché, John Noll, Maria Paasivaara. In: 2014 IEEE 9th
International Conference on Global Software Engineering (ICGSE), 2014, Shanghai, China,
p.100.
“An Initial Framework for Researching Follow-the-Sun Software Development.” Josiane Kroll,
Bernardo J. da Silva Estacio, Jorge L. N. Audy, Rafael Prikladnicki. In: 2014 IEEE 9th
International Conference on Global Software Engineering (ICGSE), Shanghai, China.
“Proposing a Software Process Model for Follow the Sun Development.” Josiane Kroll, Ita
Richardson, Jorge L. N. Audy. In: International Conference on Software Engineering and
Knowledge Engineering (SEKE), 2014, Vancouver, Canada.

2013
“Adopting Agile Methods for Follow-the-Sun Software Development.” Josiane Kroll, Jorge L.
N. Audy. In: 19th Americas Conference on Information Systems (AMCIS), 2013, Chicago,
USA.
“A Propose Process for Follow-the-Sun Software Development.” Josiane Kroll, Ita
Richardson. In: Engineering, Informatics and Science Research Day, Galway, Ireland, NUI
Galway – UL Research Day, Book of Abstracts, 2013.
“A Systematic Literature Review of Best Practices and Challenges in Follow-the-Sun
Software Development.” Josiane Kroll, Sajid I. Hashmi, Ita Richardson, Jorge L. N. Audy. In:
PARIS: Methods and Tools for Project/Architecture/Risk Management in Globally Distributed
Software Development Projects, 2013, Bari, Italy.
“A Feasibility Study of Follow-the-sun Software Development for GSD Projects.” Josiane
Kroll, Rafael Prikladnicki , Erran Carmel, Jude Fernandez . In: International Conference on
Software Engineering (SEKE), 2013, Boston, USA.
“Desenvolvimento de Handoffs em Projetos de Software Follow-the-Sun: Um Relato de
Experiência”. Josiane Kroll, Jorge L. N. Audy . In: Workshop de Desenvolvimento Distribuído
de Software (WDDS), Brasilia, Brazil. CBSoft 2013 – VII WDDS . (In Portuguese).

2012
“Follow-the-Sun Strategy: A Process to Global Software Development.” Josiane Kroll, Jorge
L. N. Audy. In: 7th IEEE International Conference on Global Software Engineering (ICGSE),
2012, Porto Alegre, Brazil.
“Mapping Global Software Development Practices to Follow-the-Sun Process.” Josiane Kroll,
Jorge L. N. Audy. In: International Conference on Global Software Engineering (ICGSE),
2012, Porto Alegre, Brazil.
“Follow-the-Sun Software Development: A Controlled Experiment to Evaluate the Benefits of
Adaptive and Prescriptive Approaches.” Josiane Kroll, Alan Santos, Estevão R. Hess, Rafael
Glanzner, Rafael Prikladnicki, Afonso Sales, Jorge L. N. Audy, Paulo Fernandes. In:
International Conference on Software Engineering and Knowledge Engineering (SEKE),
2012, San Francisco, USA.

2011
“Researching into Follow-the-Sun Software Development: Challenges and Opportunities.”
Josiane Kroll, Jorge L. N. Audy, Rafael Prikladnicki. In: 6th IEEE International Conference on
Global Software Engineering, 2011, Helsinki, Finland.
“Mapping the Evolution of Research on Global Software Engineering: A Systematic Literature
Review.” Josiane Kroll, Jorge. L. N. Audy, Rafael Prikladnicki. In: 13th International
Conference on Enterprise Information Systems (ICEIS), 2011, Beijing.
“The Evolution and Impact of the Research in Distributed Software Development in Brazil.”
Rafael Prikladnicki, Sabrina Marczak, Tayana Conte, Cleidson de Souza, Josiane Kroll,
Beatriz Marques, Roni Orsoletta. In: Simpósio Brasileiro de Engenharia de Software (SBES),
2011, São Paulo, Brazil.
“Desmistificando o Desenvolvimento de Software Follow-the-Sun: Caracterização e Lições
Aprendidas.” Josiane Kroll, Jorge L. N. Audy, Rafael Prikladnicki. In: Workshop de
Desenvolvimento Distribuído de Software (WDDS), 2011, São Paulo, Brazil. (in Portuguese).

2010
“Análise dos Critérios de Segurança do COBIT baseado no Modelo SSE-CMM.” Rosana
Wagner, Lisandra Fontoura, Josiane Kroll. In: XXXVI Conferência Latino-americana de
Informática (XXXVI CLEI), 2010, Assunção – Paraguai. (in Portuguese).
“Usando Padrões para o Desenvolvimento da Gestão da Segurança de Sistemas de
Informação baseado na Norma ISO/IEC 21827:2008”. Josiane Kroll, Lisandra Fontoura,
Rosana Wagner, Marcos C. d’Ornellas. In: Simpósio Brasileiro de Sistemas de Informação
(SBSI), 2010, Marabá, Brazil. (in Portuguese).

2009
“Desenvolvimento de Sistemas de Gestão da Segurança da Informação através da
Integração das Normas ISO/IEC 27001:2006 e ISO/IEC 21827 (SSE-CMM).” Josiane Kroll,
Marcos c. d’Ornellas, Lisandra M. Fontoura. Democracia Digital e Governo Eletrônico. , v.1,
pp.1 – 14, 2009. (in Portuguese). Best Paper Award.
“Aplicação da Metodologia de Avaliação de Riscos para o Gerenciamento Estratégico da
Segurança da Informação.” Josiane Kroll, Marcos C. d’Ornellas. In: XLI Simpósio Brasileiro
de Pesquisa Operacional, 2009, Porto Seguro – BA, Brazil. (in Portuguese).
“Avaliação das Abordagens para a Construção de Métricas de Segurança em Sistemas de
TI.” Josiane Kroll, Marcos C. d’Ornellas. In: Simpósio Brasileiro de Engenharia da Produção
(SIMPEP), 2009, Bauru – Sao Paulo, Brazil. (in Portuguese).
“Uma Análise Comparativa das Abordagens de Gerenciamento de Riscos OCTAVE, NIST
SP 800-30, CRAMM, FRAP, COBRA e RISK WATCH.” Josiane Kroll, Marcos C. d’Ornellas.
In: Simpósio Brasileiro de Engenharia da Produção (SIMPEP), 2009, Bauru – Sao Paulo,
Brazil. (in Portuguese).