Library Print Terms & Conditions

Payment, cost, refunds

Payment

All UM Libraries printing is paid through your Library Print account.  Funds can be added to your Library Print account using a Pay Station in Dafoe Library, Science Library, Music Library, Law Library, or the NJM Health Sciences Library.

A Library Print account is automatically created for students. Guests may inquire about guest printing at any Libraries Service Desk.

Only Cash-Free Forms of Payment

  • credit card
  • debit card
  • Android Pay
  • Apple Pay

Minimum/Maximum

Accounts may be loaded, with a minimum of $5 to a maximum of $50 per transaction, in values of $5, $10,  $25, and  custom amounts.

Cost

$0.10 per page – Black & White
$1.00 per page – Colour

Refunds

UM Libraries will provide a refund, at the discretion of Library staff, for the following reasons:

  • Paper jam for which the printer does not automatically reprint the job;
  • Streaked or faded print job due to toner issues;  
  • Technical or equipment issues in which print job does not complete.  

Staff are unable to issue refunds for print jobs that were not retrieved from the printer before library closure at the end of the day.

Staff are unable to issue refunds for unused balances on Library Print accounts.  You are advised to add only the amount of money to your Library Print account that you need.

Library Print accounts remain active for 2 years past the end of the student’s time on campus. 

Copyright

Copyright is taken seriously at the University. All UM community members are legally and ethically obligated to comply with copyright law.   

Use of the Library Print system must adhere to UM Copyright guidelines. For further information, copyright resources, and advice, contact the UM Copyright Office.

Privacy

UM Library Print is a print management system that allows for decentralized, shared  printing. In this respect, there is no expectation of privacy or confidentiality.  

Printed works that have not been retrieved from the printer before the library closes at the end of the day will be disposed of by Libraries staff.

Step 1: Associate your student card with Library Print

One-time only, you must associate your student card with Library Print processes.

Your library printing activity is associated with your UMNetID (student card).

Associate your student card with your Library Print account:

  1. Swipe card at any library printer's swipe release station.
  2. Tap “Yes” to add to existing account.
  3. Enter your @myumanitoba.ca email and password.

This activity must be done only once and before adding funds to your Library Print account.

Step 2: Add money to your Library Print account

Add money to your Library Print account at a Library Print Pay Station.

Library Print Pay Stations are located at:

  • Elizabeth Dafoe Library
  • Sciences & Technology Library
  • Neil John Maclean Health Sciences Library

Accepted forms of payment - TAP ONLY:

  • credit card
  • debit card
  • Android Pay
  • Apple Pay

At the Pay Station

  1. Insert your Student ID card or touch the screen to login with your myumanitoba.ca email and password.
  2. Choose a payment method.
  3. Using the touchscreen, select the amount of funds you would like to add to your account.
    Accounts may be loaded with a minimum of $5 to a maximum of $50 per transaction, in values of $5, $10, $20, and custom amounts.
    Printing costs: Black & White - $0.10 per page; Colour - $1.00 per page
  4. Follow Instructions on card reader to complete the payment.

You can check your balance at any time by logging in to the Library Print User Portal.

Step 3: Send your document to a library printer

You can send your document to a library printer from a library computer or a personal device.

Maximum file size: 100 MB

Option 1: From a library computer

  1. From the application you are using, select File > Print or use the application’s normal print function.
  2. Ensure the printer selection is set to Fort Garry-Find-Me Printer or Bannatyne-Find-Me Printer, depending on your campus location.
  3. Click the Print icon in the application that you are using. Your document is now waiting to be released at a printer.

You can check if your document was sent successfully by visiting the Library Print User Portal. Click Pending Release in the User Portal menu.

Option 2: From a personal device

You can print directly from your own device if you are connected to the university’s secure wi-fi network (uofm-secure). Get instructions for connecting to Wi-Fi.

  1. Click the link to obtain setup instructions for your device:
    Android
    Windows
    iOS
    MacOS
    Chromebook
  2. Follow the setup prompts for your device.

If you are experiencing difficulties, verify that:

  • you have enabled notifications
  • you have enabled printing
  • you are connected to the university’s secure wi-fi network (uofm-secure) or that you are connected to the University’s VPN

Step 4: Release or cancel your print job

You can release your print job at a printer’s swipe release station or using mobile print release. You can also cancel your print jobs using these methods.

Option 1: At the library printer’s swipe release station

  1. Login by swiping your Student ID card. If you do not have your student card, tap login and enter your myumanitoba.ca email and password.
    Your print job will appear. If it does not, login to the Libary Print User Portal to check if your document was successfully sent to the printer.
  2. Tap to select the print job(s) you want to release. You may also choose to delete your print job at this time.
  3. Tap Print. If your document does not print, speak to Libraries’ staff for assistance.

There is no assumption of confidentiality for print jobs released and left on the printer. Printed works that are not picked up before the library closes at the end of the day will be disposed of by Libraries staff.

Option 2: From the Mobile Print Release portal

  1. Sign into the Mobile Print Release portal or scan the QR code at the printer that you would like to release your job to.
    (If you scanned the QR code, skip to step 5.)
  2. Enter your Username (myumanitoba.ca email) and Password.   
  3. Click Log In
  4. Select the printer that you would like to release your print job to.
    You can search for the printer by entering the printer name or number located on the printer.
  5. Select the print job you want to release.
    By default, the application selects all of the jobs available to print.  You can select and deselect the print jobs by clicking the checkbox beside the name of the document.
  6. Click the Release button to send to the printer. You may also choose to cancel your print job at this time.

Step 5: Pickup your print job

  1. Pickup your print job as soon as possible.

    There is no assumption of confidentiality for print jobs released and left on the printer. Printed works that are not picked up before the library closes at the end of the day will be disposed of by Libraries staff.

Library Print User Portal

You can log into the Library Print User Portal to see existing print jobs, release print jobs, view account balances, transaction history and see historical printing information.

  1. In your Internet browser, navigate to the Library Print User Portal.
  2. Enter your Username (myumanitoba.ca email) and Password.
  3. Click Log in.
    If you would like to see the portal in another language you can select the language drop down.  This resets every time you log in.

User Portal navigation

Navigation for the User Portal is on the left-hand side of the screen.

Summary shows:

  • your balance
  • print jobs
  • pages
  • environmental impact of the print jobs you have released

Transaction History provides your financial history including:

  • cost of jobs submitted
  • funds added
  • account adjustments

You can also export this information as a PDF, HTML or Excel file by clicking on the Export/Print icons.

Recent Print Jobs provides historical details on your print jobs including:

  • date printed
  • pages
  • costs
  • document name and other details

You can also export this information as a PDF, HTML or Excel file by clicking on the Export/Print icons.

Jobs Pending Release shows any jobs that are available to be released. 

  • Print and Cancel jobs
  • See the estimated value of the print job based on the Colour or B&W pages

Contact us

Libraries Administration
25 Chancellors Circle
University of Manitoba
Winnipeg, MB R3T 2N2 Canada

204-474-9881