Getting started
IST does not assist with moving printers. To request moving a printer, you may submit a maintenance request with UM facilities.
Create an IT ticket to request assistance with setting up a printer. Someone from the IST Service Desk will contact you to ask for more information and assist you.
Please provide the following information in your ticket:
- Printer name (For example, office-123)
- Printer manufacturer (For example, HP)
- Printer model (For example, HP OfficeJet Pro 9015e All-in-One Printer)
- Building name (For example, Fletcher Argue)
- Location/Room (For example, 123)
- IP address if known
You may also be interested in
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UM facilities
Learn more about UM facilities or request a service from UM facilities.
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Request Pay-for-Print support
Request assistance or report a problem with the Pay-for-Print service.
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Report a printer problem
Notify IST if a university-owned printer is not working.
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Request new printer
Request a new printer for your workstation or department.
Need help?
Qualified IST Service Desk analysts are waiting to assist you Monday to Friday 8 a.m. to 8 p.m.
Contact us
Call or chat
Monday to Friday, 8 a.m. to 8 p.m.
Call 204-474-8600 or Chat now
To report a critical system outage after hours or on weekends and holidays, call 204-474-8600 and press 2.
IST Service Desk walk-in service
123 Fletcher Argue
University of Manitoba, Fort Garry
Hours: Monday to Friday, 8 a.m. to 6 p.m.
Join the queue: Fort Garry WaitWell or text your name to 431-631-0844
230 Neil John Maclean Library
University of Manitoba, Bannatyne
Hours: Monday to Friday, 8 a.m. to 4:30 p.m.
Join the queue: Bannatyne WaitWell or text your name to 431-631-6555