Microsoft 365 - Setup and support - Request assistance - IT ticket
For the best experience, we recommend creating your IT ticket on a desktop, laptop, or tablet device.
Create an IT ticket
The new IST Self-service Portal, powered by HaloITSM, has now replaced our older self-service system. Making IT request support easier for University of Manitoba faculty and staff and students.
Why use the IST Self-service portal?
- Quickly submit and track IT requests
- Get faster responses and updates
- See all your service requests in one place
Contact us
Call or chat
Monday to Friday, 8 a.m. to 8 p.m.
Call 204-474-8600 or use our new 'Chat with us' bubble at the bottom right corner of this site for a faster response via text or call.
To report a critical system outage after hours or on weekends and holidays, call 204-474-8600 and press 2.
IST Service Desk walk-in service
123 Fletcher Argue
University of Manitoba, Fort Garry
Hours: Monday to Friday, 8 a.m. to 6 p.m.
Join the queue: Fort Garry WaitWell
230 Neil John Maclean Library
University of Manitoba, Bannatyne
Hours: Monday to Friday, 8 a.m. to 4:30 p.m.
Join the queue: Bannatyne WaitWell