In the Operational Excellence course, participants methodically apply operational excellence and engineering principles and theory to address real industry problems. The emphasis is on the data and fact-based engineering method of problem solving. The course is grounded in the Plan-Do-Study-Act system, covering the seven-step problem solving method (Problem Definition, Examine the Current Situation, Root Cause Analysis, Action Planning and Testing, Study the Results, Standardize the changes and Draw Conclusions), applied statistical concepts (Lean Six Sigma Management), and the fundamentals of teamwork, team dynamics and change management applied to current engineering problems. Participation is via a multi-year funding agreement between the University and your organization, by which you can then send two employees per year to the course and have student teams work on your internal operational excellence challenges. For details, contact engineer-in-residence Vern Campbell.