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    Available to

    Students, staff, faculty

  • icon money


    No cost

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    A valid UMNetID, UM email and an assigned M365 license is required.

Getting started

Learn how to find non-core Microsoft 365 applications, get helpful learning resources or report a problem.

Helpful resources

Sign in to the Microsoft 365 portal to use other tools 

Completing this step will verify that your license was correctly provisioned.

  1. Open a web browser on your device and navigate to https://www.microsoft365.com/.
  2. Sign in using your UM email address and password. The Microsoft 365 home page will open and display your most recently used applications and documents. 

To launch any application not displayed on the Home page:

  1. Click on the dotted square icon in the top-left corner of the page. This is the App launcher icon.
  2. Select All apps to view a list of all Microsoft 365 apps.

IST does not provide direct support for the other Microsoft 365 tools.

Report a problem

Report a problem with non-core Microsoft 365 applications

Create an IT ticket to report a problem with non-core-Microsoft 365 applications. Someone from the IST Service Desk will contact you to ask for more information and assist you.

Report a problem with non-core Microsoft 365 applications

System requirements

System requirements

Microsoft 365 is designed to work best with Microsoft 365 Apps for enterprise for Windows and Mac. Previous versions of Microsoft 365 (formerly called Office) such as Office 2013, Office 2010, Office 2007 and Office for Mac 2011 are not supported, please upgrade to Microsoft 365 Apps for enterprise

For the best security and functionality, keep your web browser up to date. All modern browsers should update automatically, but please make sure your browser has auto-updates enabled. 

For information on which browsers, Microsoft clients and apps are supported for Microsoft 365, please visit the Microsoft 365 System Requirements page on the Microsoft website.

Microsoft 365 tools Help and support for other Microsoft 365 tools

Find help and support resources for other commonly used Microsoft 365 tools on Microsoft's support site.

Microsoft Forms Forms

Create surveys, quizzes, polls and easily see results in real time.

Visit: Forms help and learning - Microsoft support

For help with: 

  • Creating new surveys or quizzes 
  • Enhancing a form with pictures or logos 
  • Sharing and collaborating with forms 
  • Printing, copying and deleting forms

Microsoft Planner Planner

Create plans, organize and assign tasks, share files and get progress updates.

Visit: Planner help and learning - Microsoft support

For help with: 

  • Managing your plans 
  • Working together in Planner 
  • Using Planner in Microsoft Teams 

Microsoft Project for the web Project for the web

Develop project plans, assign tasks, track progress and manage budgets.

Visit: Project help and learning - Microsoft support

For help with: 

  • Getting started 
  • Building and organizing projects 
  • Sharing projects 

An individual license must be purchased to use Project for the web. 

Microsoft Power Automate Power Automate

Create and manage desktop workflows and connect apps to automate repetitive tasks. 

Visit: Microsoft Power Automate documentation

For help with:

  • Getting started
  • What's new
  • Training 
  • Documentation

IST recommendations for the use of Microsoft Power Platform products including Power Automate 

Microsoft Stream Stream

Share videos of classes, meetings, presentations and training sessions.

Visit: Microsoft Stream help and learning - Microsoft support

For help with: 

  • Accessibility
  • Creating content 
  • Discovering new content 
  • Sharing your videos 
  • Managing and editing videos 

Microsoft Sway Sway

Create and share interactive reports, presentations, and personal stories.

Visit: Sway help and learning - Microsoft support

Find help with: 

  • Accessibility 
  • Adding content 
  • Sharing your project 

Microsoft To Do To Do

Plan and manage your day. Connect to Microsoft To Do to manage your tasks from various services.

Visit: To Do help and learning - Microsoft support

Find help with: 

  • Working with lists 
  • Working with tasks 
  • To Do integrations 

Request assistance with other Microsoft 365 tools

Create an IT ticket to request assistance with the non-core Microsoft 365 applications.

Request assistance

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Contact us

Call or chat
Monday to Friday, 8 a.m. to 8 p.m.
Call 204-474-8600 or Chat now
To report a critical system outage after hours or on weekends and holidays, call 204-474-8600 and press 2.

IST Service Desk walk-in service
123 Fletcher Argue
University of Manitoba, Fort Garry
Hours: Monday to Friday, 8 a.m. to 6 p.m.
Join the queue: Fort Garry WaitWell or text your name to 431-631-0844

230 Neil John Maclean Library
University of Manitoba, Bannatyne
Hours: Monday to Friday, 8 a.m. to 4:30 p.m.
Join the queue: Bannatyne WaitWell or text your name to 431-631-6555