Operations and Maintenance (O&M)

Operations and Maintenance (O&M) is dedicated to providing safe, quality, and sustainable learning, research, and work environments to meet the current and future needs of the University.

Aerial view of Fort Garry campus showing the tree-lined Currie Pedway and the Administration Building in the background.

Operations and Maintenance

Hours of operation

The O&M Facilities management Customer Service Centre is the University community’s conduit for all facilities support, including requests for maintenance and repair work, minor renovations, materials handling and delivery, and caretaking services.

Monday to Friday, 8:00 a.m. to 4:15 p.m.
Closed on all holiday’s observed by UM.

Phone: 204-474-6281

Request building maintenance

Fort Garry campus requests

Email: PPWOD@umanitoba.ca 

Phone: 204-474-6281 

Submit a Fort Garry maintenance request

 Submit an online Archibus Maintenance Request

How to submit a request using Archibus system

  • If you have a UMNetID, submit your request using the online maintenance form (monitored Monday–Friday, 8:00 a.m.–4:15 p.m.).

  • If you need help with the form, refer to the Help files section

  • If you do not have a UMNetID, call 204-474-6281 or 204-789-3636 (Bannatyne)

Fort Garry help files

Bannatyne campus requests

Email: banwod@umanitoba.ca 

Phone: 204-789-3636

Submit a Bannatyne maintenance request

Submit an online MaintainX maintenance request

How to submit a request using MaintainX system

  • Log in to MaintainX using your university email and password (Single Sign On). Once logged in, click New Request in the top right.

  • If you need help, refer to the Help files section for a guide with step-by-step screenshots

  • Training on how to submit a request is available here  

  • If you do not have a university email, call 204-474-6281 or 204-789-3636 (Bannatyne)

Bannatyne help files

Building Emergencies

If you require immediate assistance outside of regular hours due to a building emergency such as:

  • elevator failures
  • floods
  • power outages
  • mechanical system failures
  • safety issues

 Please call 204-474-6281 to get in contact with the Central Energy Plant.

Quick access forms

For contractors

Miscellaneous forms

Contact us

Physical Plant Customer Service Centre
89 Freedman Crescent
University of Manitoba
Winnipeg, MB R3T 2N2

PPWOD@umanitoba.ca
Fort Garry Customer Service 204-474-6281
Bannatyne Customer Service 204-789-3636
After hours emergency 204-474-6281
8 a.m. to 4:15.p.m.