• icon audience

    Available to

    Staff, faculty

  • icon money

    Cost

    No cost

  • icon steps

    Requirements

    None

Getting started

Request production support, a consultation or improved features; or report a problem with specialized and department-specific applications.

Request production support

Request production support for specialized and department-specific applications

Submit a request to run reports, run special jobs or maintain tables for specialized and department-specific applications.

Create an IT ticket to request production support.

Request production support

Request consultation

Request consultation for specialized and department-specific applications

You may submit a request for consultation and advice from IST concerning specialized department, and web or mobile applications. Services include analysis and investigation of a specific business problem, support for a request for proposal (RFP) process that has a technology component or supporting the pilot of a software product.

Create an IT ticket to request consultation and advice.

Request consultation

Request enhancement

Request enhancement for specialized and department-specific applications

You may request or suggest an enhancement to improve the specialized and department specific applications. An enhancement is a change in function of an existing feature.

Your enhancement request must be authorized by the business owner.

Create an IT ticket to request an enhancement.

Request enhancement

Report a problem

Report a problem with specialized and department-specific applications

Create an IT ticket to report a problem including failed or degraded access to the specialized and department-specific applications service.

Report a problem

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Contact us

Call or chat
Monday to Friday, 8 a.m. to 8 p.m.
Call 204-474-8600 or Chat now
To report a critical system outage after hours or on weekends and holidays, call 204-474-8600 and press 2.

IST Service Desk walk-in service
123 Fletcher Argue
University of Manitoba, Fort Garry
Hours: Monday to Friday, 8 a.m. to 6 p.m.
Join the queue: Fort Garry WaitWell 

230 Neil John Maclean Library
University of Manitoba, Bannatyne
Hours: Monday to Friday, 8 a.m. to 4:30 p.m.
Join the queue: Bannatyne WaitWell