Latest updates and information

October 22, 2020

  • The wearing of masks is now mandatory on all UM campuses. This applies when indoors at all times on UM campuses even when physical distancing is possible.
  • Visit UM Commons for information for first year students.
  • Visit the International Students Support page for information and support for current and new international students.
  • Many student services available online or by phone.
  • Both Fall Term 2020 and Winter Term 2021 will be delivered primarily remotely, with the exception of a very small number of courses that require in-person delivery. Please see Classes, scheduling and other academic matters on this page for more information.
  • Check the Registrar's Office website for academic schedule dates and financial payment deadlines
  • Medical note policy: If you are unable to meet a course requirement due to medical circumstances, you are currently not required to submit a medical note. You are required to contact your instructor or academic advisor by email to inform of the missed work and to make arrangements for extensions, deferrals, or make-up assignments. Please follow the guidelines listed below in Personal support if you are unable to meet an academic requirement for your courses.
  • The Sport and Rec Fee will be applied to all UM students’ tuition at a reduced rate for the Winter Term.
  • Fall Convocation 2020 will be held virtually on October 22.

 

COVID-19 Frequently Asked Questions

 

Visit the UM COVID-19 recovery webpage  Read our COVID-19 recovery plan 

 


Messages to UM students

October 22, 8:30 a.m. From Laurie M. Schnarr, Vice-Provost (Students) re: Student Success Month, Mid-term exams, Winter Term information, Sport and Rec Fee, U-Pass, COVID-19 campus protocols

Greetings students,

It’s October, the snow is beginning to fall, and by now you have settled into your new academic routine. I wanted to take this opportunity to check in with you, to share some reminders of the resources that are available to support you academically and personally, and to provide you with some updates on the Winter Term, fees and student loans.

October is also Student Success Month. Throughout the month we are offering a range of events focusing on stress management, academic writing, research skills, cultural adaptation and identity, and career preparation. I encourage you to attend the sessions that would be most helpful to you. Visit the Student Success Month website for the schedule and details on how to register.

Mid-term exams are also upon us, and there are some important things you need to know. If you have been made aware that your exam will require installation and set-up of Repondus LockDown Browser or Respondus LockDown Browser and Monitor, a resource is available for you. It is designed to help you complete a quick review of the fundamentals of academic integrity before learning how to download, install, and run Respondus LockDown Browser. You can also complete a practice exam (as many times as you wish) to become familiar with the setup of an exam with this e-proctoring software enabled. This UM Today article has information on how to download the software, and features some invaluable study tips, self-care strategies, and information on the resources available to you through the Academic Learning Centre. You will also find information on how to navigate online exams and troubleshoot if problems arise. Please take advantage of these resources if you need help.

As previously announced, Winter Term will be delivered remotely, with the exception of a very small number of courses that require in-person delivery – similar to the Fall Term experience. The first day of classes is January 18th, 2021. For the full Winter Term schedule visit the COVID-19 Information for students websitePlease note that the Winter course schedule and the registration system Aurora won’t be available from November 2-17. During this time, updates will be made to the winter schedule and the preliminary summer term schedule will be uploaded.

If you are required to come to campus, Security Services has launched a mobile campus safety app called UM Safe. UM Safe sends safety alerts and provides instant access to campus safety resources. It includes “Work Alone” and “FriendWalk” features, and a Mobile BlueLight safety feature similar to the stationary blue lights on our campuses. For more information about UM Safe, and how to download the app, please read the UM Today story.

Once again, the Sport and Rec Fee will be applied to all UM students’ tuition at a reduced rate for the Winter Term. The rate will be reduced to 70 per cent of the standard Sport and Rec Fee and assessed at $62.92 for full-time students and $47.18 for part-time students. Full-time students are generally those with 60 per cent of a full course load, which equates to three courses. The partial assessment of the Sport and Rec Fee enables UM sport and recreation facilities and services to operate and safely support students through access to facilities and programming (on-site and online) that contribute to physical health, mental wellbeing and student success. 

After extensive consultation with students, UMSU has decided that there will not be a U-Pass program in the Winter 2021 term. It is currently expected to return in Fall 2021. However, if you are required to come to campus for in-person academic commitments, are experiencing financial hardship, and rely on Winnipeg Transit, you may qualify for UMSU’s Transit Subsidy. This subsidy will cover the additional $78 charge for a post-secondary semester e-pass. Visit the UMSU website to learn more about eligibility requirements and how to apply.  It is also important to note that UMSU’s Hardship Fund offers small grants and loans for students facing extenuating circumstances.

The National Student Loan Service Centre (NSLSC) recently made changes to the student loans program to help students and grads manage during the COVID-19 pandemic. For example, if you were in repayment status during summer 2020, NSLSC ensured all payments stopped until September 30th. Repayments begin again this month – but if you are having trouble with your monthly payments, there are options for you to consider. Visit the NSLSC’s YouTube channel for more information.

As you may have heard, the federal government has also released a free app, which I encourage you to download. The COVID Alert app alerts you to possible COVID-19 exposures before symptoms appear, so that you can take care of yourself and protect your community. Visit the Government of Canada website for more information about the app and how to download it.

If you need to visit the campus for academic reasons, I would like to remind you that wearing a mask is mandatory on all UM campuses. This applies at all times when indoors, even when physical distancing is possible. The only exception is for very brief periods of time while you are eating or drinking and still physically distanced from others or if you are alone in an office and physical distanced from others. Students living in residence are asked to wear a face mask in all common areas. If you are exercising in the Active Living Centre or the Joe Doupe Recreation Centre, you may remove your mask as long as you maintain physical distancing from others. However, you must still wear a mask when entering and exiting the facilities and as you move from the locker room to the exercise floors and between stations. For more information on what you need to know before coming to campus, please review the COVID-19 Information for students website and these FAQs.

Remember, please stay home when you are feeling ill, if you are waiting for a COVID-19 test result or have tested positive for COVID-19, and let your professor or instructors know. If you test positive for COVID-19, please follow Manitoba Health directives and review the information on the COVID-19 Information for students website.   

We are all part of the fight against COVID-19 and must work together to limit its spread. Wearing a mask correctly, proper hand hygiene, cough etiquette, maintaining physical distancing, and keeping your social bubble small are all things we can do to help prevent the spread of this virus. For more information, please review the guidelines outlined by Manitoba Health.

I hope you have found this update helpful. Please continue to take advantage of the many resources and avenues of support that are available to you during this remote learning period. Your success is our priority.

Be well. Stay safe. You’ve got this Bisons!

All my best,

Laurie Schnarr

 

Laurie M. Schnarr, MA (she/her)

Vice-Provost (Students)

Office of the Provost and Vice-President (Academic)

September 27, 5:30 p.m. From Michael Benarroch, UM President and Vice-Chancellor re: Winter Term 2021

Good afternoon,

I know that what you value most in these challenging times is certainty and stability, and so today we are sharing with all students, faculty, instructors and staff that the University of Manitoba’s Winter Term 2021 will be delivered primarily remotely, with the exception of a small number of in-person courses, similar to your Fall Term experience.

We made this decision as early as possible in order to enable you to plan the rest of your academic year accordingly. Circumstances surrounding COVID-19 could potentially change, but today, with our priority your safety, health and well-being, continuing with primarily remote delivery is the most prudent course of action.

Over the course of my first three months as president, I have seen examples of innovation in teaching and operations that have impressed me deeply and reminded me of the resiliency and flexibility, the creativity and dedication, of our community.

Staff from across the university have come together in record time to adapt programming to online delivery. This includes the creation of new and exciting platforms such as UM Commons for our new students on which we have seen tremendous participation from students.

Amid so much “noise” and disruption, you are all making this – our core functions of teaching and learning, discovery and engagement – work remarkably well.

Students, please know that everyone associated with the University of Manitoba is working hard to ensure your success. We want this year to be special for you – in positive ways, so that as you continue your studies or move into the professional world, you feel thoroughly prepared for what lies ahead.

I want to thank and recognize our instructors and faculty members, who have demonstrated their commitment to students, and to continuing their research, scholarship, outreach and creative activities. Each of you has found ways to connect with students, to inspire and motivate, to engage. I also want to thank our staff who have worked tirelessly to ensure supports, resources, services and opportunities continue to be available to students, to maintain our campuses and in doing so showing your dedication to our students and to the work of the university. I speak on behalf of the entire University of Manitoba community, and many from whom I have heard in the larger community, when I say: Thank you, thank you very much.

We will continue to update you with any developments. Please keep checking the COVID-19 website for updated information.

Megwetch,
 

Michael
Michael Benarroch, Ph.D.
President and Vice-Chancellor

Personal support

Nothing is more important than your health and wellness during this time. Please follow guidelines from Manitoba Health and the Public Health Agency of Canada in order to keep yourself safe and healthy.

What to do to protect yourself before and after coming to campus

Concerned that you may have been exposed to COVID-19, or think you may be experiencing symptoms? Use the province’s COVID-19 online screening tool to determine next steps – this tool is also available in an interactive voice response (IVR) format, at 1-877-308-9038.

If you are feeling ill, stay home or go home immediately.

If you need to go for COVID-19 testing, contact your instructor/advisor to let them know that you are going for COVID-19 testing. Please see the COVID-19 flow charts for next steps to follow in this process.  

If you have been told to self-isolate by Manitoba Public Health, it is important to follow their directive and not attend campus. Please notify your instructor/advisor to let them know of the directive you have received from Public Health. Those individuals receiving the report will then connect with the campus reps for next steps.  

COVID Alert app

The federal government has released a free COVID Alert app which alerts you to possible COVID-19 exposures before symptoms appear, so that you can take care of yourself and protect your community. Visit the Government of Canada website for more information about the app and how to download it.

What can I do to care for myself while at home

Hand-wash frequently with soap and warm water for at least 15 seconds. Dry your hands thoroughly. If your hands are not visibly dirty, you can use an alcohol-based hand cleanser. It is especially important to clean your hands: 

  • After coughing or sneezing 
  • After touching your mouth, eyes or nose 
  • Before and after touching your face mask 
  • Before, during or after you prepare food and after touching shared and kitchen household items (e.g., dishes, towels, pillows, etc.)
  • Before eating 
  • After toilet use 
  • When your hands are dirty 
  • After you have been outside (going to the store/driving somewhere/etc.)

You should cover your mouth and nose with a tissue when coughing and sneezing, or you can cough or sneeze into your sleeve. Throw used tissues in the garbage and immediately wash your hands, or use an alcohol-based hand cleanser. 

Please do not take off your mask to cough or sneeze – that’s what it is there for!

Try to avoid sharing household and personal care items (e.g. dishes, towels, pillows, toothbrushes, cigarettes, etc.). 

Wash items thoroughly with soap and warm water, place in the dishwasher for cleaning or wash in your washing machine. 

Use hot water when operating the dishwasher or washing machine. 

Clean commonly touched objects including door handles, toilets and faucets as well as electronic devices (e.g. phones, computers, tablets, etc.) after touching them. 

Use a regular household cleaner. Do not attempt to make your own cleaning products as the chemicals can be very toxic if you are not trained how to handle them. 

Use disposable gloves when cleaning household items, electronic devices and commonly-touched areas. 

Ensure proper ventilation of your home. Open windows and doors, as weather allows.

Try to limit the amount of people you see day-to-day. The more people you see can increase the risk of becoming positive with COVID/or passing on the virus to someone you know. We realize this may be challenging and complex due to work situations and/or the people you live with/your living situation. 

If you have to be at out in public/ or want to be social - have your gathering outside, at a distance (2m) and wear a mask. These three strategies have been shown to reduce your risk of transmission.

Remember – there is no such thing as a ‘risk-free’ social interaction. Transmission of COVID can occur even when someone does not feel sick. Unfortunately you may perform all of the harm reduction strategies above and still contract COVID. 

It’s important to remember that no one ‘deserves’ to get COVID and people may feel a variety of emotions after contracting the virus. It’s important that we support one another and report your positive test to the University as soon as possible so that we may properly support you in getting you whatever you may need. 

What to do if you receive a positive COVID-19 test result

If you receive a positive test result for COVID-19 you must follow all directives from Manitoba Public Health and do not travel to the University

If you test positive for COVID-19 and were on a UM campus, Public Health will notify the appropriate University of Manitoba contact to let them know. We will then determine the best way forward to minimize risk to the campus community.   

There is no obligation for you to report your test result. However, if you are comfortable sharing your test result with your instructor/advisor please do so. This may speed up our response on campus as Public Health is currently inundated with request. Anyone that is symptomatic and not willing to report their test results must stay off campus for at least ten days. If you expect to be absent from one or more classes, then you should contact your instructor; you may be required to provide medical documentation for extended absences.  

Medical note policy

Students who are unable to meet a course requirement due to medical circumstances are currently not required to submit medical notes. However, students are required to contact their instructor or academic advisor by email to inform of the missed work and to make arrangements for extensions, deferrals, or make-up assignments. Please follow these guidelines if you are unable to meet an academic requirement for your courses:

  • Contact your instructor for term work such as a class, quiz, midterm/test, assignment, lab;
  • Contact an advisor in your faculty/college/school of registration for a missed final exam (scheduled by the Registrar’s Office, during the official exam period);
  • Inform your instructor/advisor as soon as possible do not delay. Note for final exams, students must contact within 48 hours of the date of the final exam; and
  • Email your instructor/advisor from a U of M email address, and include your full name, student number, course number, and academic work that was missed.

Please use the form below to help you to communicate with your instructor and/or your academic advisor.

Download the 'missed school work' form

UM health and wellness resources

There are many UM health and wellness resources available to you during this time.

As an essential service, the Pharmacy in UMSU University Centre will remain open during regular hours from 8:30 am to 4:30 pm Monday to Friday. To access, please use the East main doors off of Chancellor's Circle on the lower level of UMSU University Centre. You can call in for a refill at 204-474-9323 or have your doctor’s office fax in the prescription at 204-474-7572 and it will be sent out to you on or off campus. 

For information on how to apply to Manitoba’s Pharmacare drug benefit program for Manitobans whose income is seriously affected by high prescription drug costs during the COVID-19 situation, visit the Pharmacare website.

UMSU Health and Dental Plan provides coverage for 80% of all prescribed medications up to $10,000 or covers the MB Pharmacare deductible. Find out more information on this website.

University Health Service (UHS) is open for telephone consultations. To book a virtual appointment, call 204-474-8411 8:30 am - 4:15 pm, Monday to Friday. If you are in need of prescription refills, please contact your pharmacy and they will fax or call the medical staff to fill your prescriptions. As a reminder, UHS has an on call service which can be reached at 204-474-8411 and is staffed 24 hours a day.

Individual counselling services are being offered to students by phone through the Student Counselling Centre (SCC) at 204-474-8592 - 8:30 am – 4:30 pm, Monday to Friday. Only individual counselling services are being offered by phone at this time – all of our groups and workshops have been suspended for the time being. SCC has prepared a resource on emotional wellness during COVID-19 which includes helpful tips, links to apps and information on accessing mental health services on campus and within the community. Additional sources of information and resources are available.

Central Neighbourhoods has compiled a list of BIPOC mental health care professionals.

The Health and Wellness Office is available to all UM students to provide information and support for their health and wellbeing. The Health and Wellness Office continues to provide support through telephone and email. Please contact the Health and Wellness Educator 204-295-9032 or britt.harvey@umanitoba.ca for more information.

To access Naloxone kits at this time please visit the Street Connections website to find out where free (and for purchase) kits are available. 

The Sexual Violence Resource Centre remains open for services by phone and email. UM students, staff and community members who are seeking information on sexual violence, or who are seeking support regarding an experience of sexual violence are encouraged to contact SVRC staff at: svrc@umanitoba.ca, 204-474-6562. Staff hours are 8:30 am - 4:30 pm, Monday to Friday. For information about getting support after hours, visit the Sexual Violence and Education website.

Student Advocacy and Case Management is accepting student intakes and inquiries by phone and email. To book a phone, email, or online appointment with a Student Advocate or Case Manager, please contact us by phone 204-474-7423 or email stadv@umanitoba.ca. Visit the Student Support Case Manager website for more information.

At its heart, spirituality reflects our human longing to find meaning and make sense of our place in life. Spiritual Care can provide services that include connecting you with spiritual leaders. To access services remotely please email edgar.french@umanitoba.ca or call 204-272-3190. To contact an Elder, please email isc@umanitoba.ca.

Student Services at Bannatyne Campus is available by phone or email. Operating hours are 8:30 am - 4:30 pm, Monday to Friday, with extended hours for counselling. Connect with SS@BC by their confidential phone or email: 204 -272-3190 or bcss@umanitoba.ca.

Eating healthy

It’s important to eat well but it’s also getting more and more difficult to go out shopping. Some options for you include: grocery delivery or pick-up or try restaurant delivery – use an app, or check if your local favourite delivers. Just make sure to wash your hands and leave all excess packaging outside if you can.

If you go in person to pick up groceries, attempt to limit shopping to once/week, stay at least two metres away from others and wash your hands when you return home. Before you go, note that many retail stores, shopping malls and restaurants have changed their hours. Please check their websites or social media accounts, or call them directly, for the latest information. 

We also understand that money may be tight, and you may need to look to a food bank. Some options include:

  • Winnipeg Harvest (call 204-982-3660 to make an appointment to pick up food, and have your Manitoba Health card number ready when you call).
  • Agape Table provides $1 or free breakfast and has a foodbank. Monday to Friday from 8:00 am – 10:30 am. Located at 364 Furby Street. Contact at 204-786-2370 or find more information on the Agape Table website.
  • Oak Table provides free lunch service Monday- Thursday between 11 am – 3 pm. Located at 109 Pulford Street.
  • Ma Mawi Wi Chi Itata Centre Inc. for emergency supplies of food, basic sanitary needs, baby needs. 9 am – 7 pm weekdays, 9 am-4 pm weekends. Call McGregor location at 204-925-0330/204-925-6816 or Spence location at 204-925-0352/204-925-0348.

If you are out of Winnipeg check out Food Banks Canada to find Food Banks located near you.

Staying active

It is important for your mental health to stay active and keep moving. UM students have access to the Active Living Centre at the Fort Garry campus and the Joe Doupe Recreation Centre at the Bannatyne campus. 

In order to maintain physical distance regulations and accommodate cleaning protocols, both locations will be operating at limited capacity and workouts must be pre-booked.

To book a workout or group fitness class online, you must first complete a gym waiver that outlines the assumption of risk (including risk due to COVID-19), release of liability, waiver of claims and indemnity agreement. Visit the Recreation Services website for UM student information.

Caregiving

Caregiving responsibilities of children, elders, or other loved ones likely became more challenging with COVID-19. If you are experiencing challenges meeting your academic requirements due to family responsibilities the policies and procedures on the UM’s child care website may be applicable. If you encounter difficulty with these policies, please contact Student Advocacy and Case Management. The Government of Canada has a resource for caring for someone with COVID-19 at home.

Staying connected

It is important to stay connected with friends while adhering to social distancing directives. Some ideas to stay connected include: video conferencing with study groups, family and friends; or creating online events, workshops and activities to do things like watch movies, play games or have a dance party.

It is also important to attend to our spiritual, physical and emotional lives as we shift to self-isolation and adapt to new ways of addressing intellectual demands. We are encouraging all clubs and student groups to meet virtually or by alternative means (e.g., FaceTime) in keeping with best physical distancing practices.

Some other things you can do between terms: start or revisit a hobby; try out new recipes or bake your favourite treats; clean or better organize your living space or explore free online courses on Coursera, like Mind Control: Managing your mental health during COVID-19, the Science of Wellbeing, or Indigenous Canada.

Need help or want to volunteer

 If you are considering volunteering your time from your home, or in the community, please check out our list of extensive resources at the Volunteering during COVID-19 website. Help Next Door MB is a network of helpers coming together as a community. If you are someone who needs a helping hand through these difficult times you, or if you are a volunteer ready to provide your support or, this platform can connect you.

Transportation

If you need to leave the house for essential appointments or groceries, you’ve got a few options. If you are planning to take the bus, first visit Winnipeg Transit website COVID-19 webpage for updates and recommendations for when taking the bus. If you don’t have a car and would like access to one, Peg City Car Co-op is an option. The organization says it is taking extra steps to sanitize all of its vehicles. Get some fresh air and physical activity and consider walking to your destination.

Go to our Health and Wellness site for additional student supports.

What's open on campus

Though student services and academic advising offices are not open in person, they are available remotely

Learn more about what to know before coming to campus. Learn more about what to know before coming to campus - protocols

Food service on campus

Most food and coffee services on campus remain closed with some exceptions.

Pembina Hall Fresh Food Co.

.
To get the app:

Download for Apple

Download for Android

  • Sign up for an account
  • App prompts for a café access code. Use code: UOFMB to access UM locations.
St. John's College
St. Paul's College
Bannatyne campus
  • All Bannatyne campus food services are closed

UM Libraries

If you are on campus for a class and need somewhere to study, you can visit some of our UM Libraries, including their computer labs. They are also offering contactless book pick up and continue to provide collections and services online

Study spaces at Fort Garry campus

The hours of operation for study spaces are:
7:30 a.m. – 6:00 p.m., Monday to Friday (except Elizabeth Dafoe and Sciences & Technology Libraries, which are which is open 10:00 a.m. - 6:00 p.m.).

Beginning Monday September 14, the study rooms in the Armes Building open from: 7:30 a.m. – 10:00 p.m. Monday to Friday, and 10:00 a.m. to 3:00 p.m. Saturday and Sunday (closed holidays).
Please only occupy seats identified for use so as to maintain required physical distancing.

View study spaces on Fort Garry campus map

Building Name

Room Number

Number of

Spaces

Isbister

235

20

Tier

213

18

Tier

214

12

Tier

215

19

Tier

303

17

Tier

308

17

Tier

312

19

Tier

401

14

Tier

403

15

Tier

406

15

University College (Lecture Hall)

235

14

University College (Lecture Hall)

236

14

University College (Lecture Hall)

238

14

University College (Lecture Hall)

241

14

University College (Lecture Hall)

244

18

Armes Lecture Theatre

111

18

Armes Lecture Theatre

200

25

Armes Lecture Theatre

201

20

Armes Lecture Theatre

204

25

Armes Lecture Theatre

205

20

Armes Lecture Theatre

208

25

EITC 2

E2-125

20

EITC 2

E2-130

19

EITC 2

E2-150

19

EITC 2

E2-155

20

EITC 2

E2-160

19

EITC 2

E2-165

20

Frank Kennedy Centre

133A/B

24

Elizabeth Dafoe
(open from 10:00 a.m. - 6:00 p.m.)

L100

110

Computer Labs    

Elizabeth Dafoe

008

25

EITC 2

E2-135

25

Machray Hall

108

10

Machray Hall

111

10

Machray Hall

112

8

Machray Hall

113

10

Machray Hall

115

10

 

 

98

Entry and study spaces at Bannatyne campus

Anyone planning to attend the University must complete the online COVID-19 self assessment tool prior to leaving their home and answer no to all of the questions. 

Once at the Bannatyne campus, entry will be restricted to the following entrances and hours: 

  • Brodie Centre main doors, 727 McDermot Ave., 5:30 a.m. - 5:30 p.m. 
  • Dentistry building, 780 Bannatyne Ave., 7:00 a.m. - 4:00 p.m. 
  • Apotex side entrance, 750 McDermot Ave., 6:30 a.m. - 4:00 p.m. 
  • Rehab Sciences building, 771 McDermot Ave., 7:00 a.m. - 4:00 p.m. 

You require your U of M ID to swipe into the above entrances. By swiping your card, you are acknowledging you have completed the online COVID-19 self assessment tool prior to arriving on campus. 

Once inside you will again be screened with the Shared Health questionnaire. We will no longer be conducting a temperature check. In addition, the screener(s) will record your name, college and building you are attending to manage our capacity. 

Masks are mandatory at all UM campuses, please ensure that you bring a mask with you when entering the campus as you will not be permitted to enter if you do not have one.

After-hours access will be through the 727 McDermot Brodie entrance. You will be required to swipe into the building using your ID. Anyone entering the Bannatyne campus after hours will be required to swipe through the Brodie main entrance for access. Entry to Apotex can be through HSC or Brodie. Card access will be monitored to ensure only those individuals allowed on campus are attending. Anyone entering the campus without a reason to be there may have their access denied. 

In addition, the following spaces will be available for studying for students by college. Space will be available on a first come, first serve basis. If you have difficulty finding space on campus to study, please contact your college administrator who will escalate further for resolution. 

Study space for students at Bannatyne – Max Rady College of Medicine 

Brodie Lounge Study Carrels 

105 and 109 

41 seats available 

Study space for students at Bannatyne- College of Rehabilitation Sciences 

Brodie 

Mezzanine 

13 seats available 

Study space for students at Bannatyne- Dr. Gerald Niznick College of Dentistry 

Dentistry 

D022 & D023C 

18 seats available 

Study space for students at Bannatyne- College of Pharmacy 

Apotex 

264 

21 seats available 

Study space for students - all 

Joe Doupe Concourse 

2nd floor, BMSB 

9 seats available 

We recognize there will be a need to eat lunch on campus and have set up common lunch areas for access by all students. One is in the Joe Doupe Concourse (2nd floor BMSB outside of Frederic Gaspard Theatre) and the others in the Apotex atriums (first 3 floors of Apotex). Wipes and sanitizer are set up in these areas for students to clean their tables once finished eating and the seating has been arranged to enable physically distance while eating. 

Please note, there is a capacity of 64 students at the same time in these areas combined. All students will have access to their respective lounges for use of a fridge and microwave to store/heat their lunch; however you are not able to eat in these areas due to capacity limits with physical distancing. 

The UM Bookstore

The UM Bookstore on Fort Garry campus is open to the public with limited capacity and safety precautions in place. You can still order your textbooks, course materials and other products online, with a range of pickup and delivery options available. 

The Health Sciences Bookstore is closed for the Fall Term. Students can order Health Sciences course materials, medical instruments and supplies online or over the phone.

Pharmacy

The Pharmacy in UMSU University Centre is open from 8:30 a.m. to 4:30 p.m. Monday to Friday. To access, please use the East main doors at Chancellor’s Circle on the lower level of UMSU University Centre.

Recreation Services

From September 8, UM students will have access to the Active Living Centre at the Fort Garry campus and the Joe Doupe Recreation Centre at the Bannatyne campus. 

In order to maintain physical distance regulations and accommodate cleaning protocols, both locations will be operating at limited capacity and workouts must be pre-booked.

To book a workout or group fitness class online, you must first complete a gym waiver that outlines the assumption of risk (including risk due to COVID-19), release of liability, waiver of claims and indemnity agreement. Visit the Recreation Services website for UM student information.

Optician

The Focal Point Optician is open weekdays between 9:30am and 4:00pm. To book an eye exam, call 204-474-7090.

Cell Mechanics

Cell Mechanics is now open in UMSU University Centre, weekdays from 8:30am-4:30pm. Specializing in repairing broken smartphones and tablets, they also sell accessories and refurbished phones.

What to know before you come to campus - protocols

If you are required to come to campus, please follow all guidelines outlined by Manitoba Health. If you experience any symptoms of COVID-19 or have been exposed to someone diagnosed with COVID-19, do not come to campus.

Wearing a mask, proper hand hygiene, cough etiquette and maintaining physical distancing is essential when on campus for any reason. 

If you are required to attend classes on campus and need academic accommodation(s) and/or accessibility supports, please contact Student Accessibility Services at 204-474-7423 or by emailing student_accessibility@umanitoba.ca.

For more information on preventative measures, please visit:
UM COVID-19 recovery webpage

UM mask policy - masks are required at UM, even when physical distancing is possible

In order to protect our UM community, the wearing of masks is now mandatory on all UM campuses. This applies when indoors at all times on UM campuses even when physical distancing is possible. The only exception is for short periods of time when someone is eating or drinking while physically distanced from others or if someone is alone in their office and physical distanced from others.

The Province of Manitoba also announced that “Manitoba's public health officials will be elevating the #RestartMB Pandemic Response System level for the Winnipeg Metropolitan Region to Restricted (orange) effective Sept. 28, with new measures being put in place help slow the spread of COVID-19”. This includes the directive that “masks will be mandatory in all indoor public places in these communities”.

In the Active Living Centre, the Joe Doupe Recreation Centre and other recreation facilities, masks may be removed while exercising, as long as physical distancing is maintained. Masks must be worn upon entry to the facilities and travel from the locker room to the exercise floors and between stations.

Students living in residence are asked to wear a face mask in all common and designated areas.

Medical reasons for exemptions from mandatory mask use are limited and so it is anticipated that these requests will be rare. When medical documentation is provided to support a request to accommodate an exemption, these exemptions will be accommodated to the extent that the university is able to while balancing the need to minimize the risk of COVID-19 transmission to other members of the university community.


Students will be given a reusable cloth mask.  

In order to avoid congestion, you should pick up your masks when you are coming to campus(es) to avoid making a special trip. Students may receive their masks at: 

Fort Garry campus:

  • Welcome Centre, Monday to Friday from 10 a.m. to 2 p.m.
  • Elizabeth Dafoe Library, Monday to Friday from 10 a.m. to 6 p.m. 
  • Science and Technology Library, Monday to Friday from 10 a.m. to 6 p.m. 

Bannatyne Campus:

  • Brodie Centre main doors, 727 McDermot Avenue from 5:30 a.m. to 5:30 p.m.
  • Dentistry building, 780 Bannatyne Avenue from 7:00 a.m. to 4:00 p.m.
  • Apotex side entrance, 750 McDermot Avenue from 6:30 a.m. to 4:00 p.m.
  • Rehab Sciences building, 771 McDermot Avenue from 7:00 a.m. to 4:00 p.m. 

For more information on masks and how to wear them effectively, visit the UM COVID-19 recovery webpage.

Campus safety app- UM Safe

If you are required to come to campus, Security Services has launched a campus safety app that you are encouraged to download – UM Safe. UM Safe sends safety alerts and provides instant access to campus safety resources. It includes “Work Alone” and “FriendWalk” features, and a Mobile BlueLight safety feature similar to the stationary blue lights on our campuses. For more information about UM Safe,  read the UM Today story.

Download UM Safe for Apple

Download UM Safe for Android

Food, coffee and water availability

Water fountains will be unavailable, so please bring your own water. 

Most food and coffee services on campus remain closed with some exceptions.

Pembina Hall Fresh Food Co.

.
To get the app:

Download for Apple

Download for Android

  • Sign up for an account
  • App prompts for a café access code. Use code: UOFMB to access UM locations.
St. John's College
St. Paul's College
Bannatyne campus
  • All Bannatyne campus food services are closed.

Getting to and around campus

If you need to travel to campus, you can learn more about student parking for Fall Term 2020 and Winnipeg Transit times and safety protocols.

The Fort Garry campus shuttle bus is not running until further notice.

Minimize your exposure on campus – please go to your classes and study in designated spaces only. 

Student life

There are lots of ways for you to make connections at UM during this remote learning period.

Whether you are looking for other students who share your interests, are in the same academic program, or are committed to advancing similar causes, there are many programs and opportunities for you. 

Getting involved with the local and global community is also a great way to gain practical experience, develop important skills, and meet new people. 

Learn more about student communities, clubs, student government, and the diverse range of opportunities for undergrad and graduate students to make connections while studying at UM! 

Academic support

There are many resources available at UM to help you successfully complete your studies. Get to know some of the services, programs and policies and don't hesitate to reach out if you have questions or need help.

Academic advisors

It’s understandable that you might need help understanding all of the changes that impact your academic program. The academic advisors in your home faculty/college/school are available to answer your questions and to help you make informed decisions. In particular, you will need to contact an academic advisor if you: are unable to meet course requirements and need to self-declare a COVID-19 related illness; have questions about voluntarily withdrawing (VW) from a course(s); want to understand what it means to exclude Winter Term grades or if you should consider the pass/fail option; or need someone to talk to about your particular situation, including getting referrals to other services.

All first year students are encouraged to contact an academic advisor in the First Year Centre by emailing university_1@umanitoba.ca.

Visit the Academic Advising website for information and academic advisors in all faculty/college/schools.

Other academic supports

New students should visit  UM Commons for programming, information and opportunities specifically designed for them. 

Many academic supports continue to be available through phone, email and/or video appointments. Some of the services available to you include:

The Academic Learning Centre will be providing online services, including individual tutoring (in writing, content, and study skills), supplemental instruction sessions, and workshops. Visit their website to make an appointment or to get more info.

Career Services is providing support through telephone, e-mail and video conferencing. Career consultants and staff can help with the process of faculty/major selection, establishing a career direction, work search and developing a resumé. Take advantage of one-on-one online or phone appointments, or take part in an information session or workshop. Register on careerCONNECT or contact the office at 204-474-9456 or cs.receptionist@umanitoba.ca to make an appointment.

The Student Accessibility Services office is still available to provide online, phone and email support. Please contact your Accessibility Coordinator directly, or contact the general office at 204-474-7423staccess@umanitoba.ca.

  • Please know that your accommodation support staff (Transcriptionists, ASL – English Interpreters, Academic Attendants and Assistants) will continue to be available during your scheduled class time to ensure content is ready for you. Please contact them directly. If you are not sure how to do this, please contact your Accessibility Coordinator.
  • Volunteer note-taking continues. Student Accessibility Services is reaching out to all volunteers to keep uploading notes from online course content.
  • For students registered with SAS, the SAS exam centre staff will be contacting your instructor regarding your tests or exams and will work with you and your instructor to figure out how to implement accommodations.

UM Libraries are available to help you remotely - Ask Us!  Our team of librarians and support staff are online and ready to help you virtually with your research and information needs. A rich collection of digital resources continues to be available through Library Search. Online services for researchers are still available. Visit the Libraries’ COVID-19 update page for service details.

The Student Advocacy Office provides confidential centralized services (see Privacy Policy) for receiving student complaints and grievances. At this time the Student Advocacy and Case Management is only accepting student intakes and inquiries by phone and email. To book a phone, email, or online appointment with a Student Advocate or Case Manager, please contact us by phone 204-474-7423 or email stadv@umanitoba.ca. Visit the Student Advocacy website for further details.


Medical note policy:
Students who are unable to meet a course requirement due to medical circumstances are currently not required to submit medical notes.
However, students are required to contact their instructor or academic advisor by email to inform of the missed work and to make arrangements for extensions, deferrals, or make-up assignments. Please follow these guidelines if you are unable to meet an academic requirement for your courses:

  • Contact your instructor for term work such as a class, quiz, midterm/test, assignment, lab;
  • Contact an advisor in your faculty/college/school of registration for a missed final exam (scheduled by the Registrar’s Office, during the official exam period);
  • Inform your instructor/advisor as soon as possible do not delay. Note for final exams, students must contact within 48 hours of the date of the final exam; and
  • Email your instructor/advisor from a U of M email address, and include your full name, student number, course number, and academic work that was missed.

Please use the form below to help you to communicate with your instructor and/or your academic advisor.

Download the 'missed school work' form

Remote learning

While UM has many academic supports available to you at this time, remote learning can present some challenges as you continue to adapt– but we’ve developed some resources to help you do so. Get tips for structuring your time at home, navigating communications challenges and more on the Students Supports website.

The Learning Online course in UM Learn for returning students is a great resource to brush up on your online learning skills. You can self register for this course in English or Mandarin. 

Another challenge you may be facing is not having access to a computer or internet. Because the university campus is now closed, students will not have access to on-campus computer labs. If you do not have internet access or access to a computer, please advise your instructor as soon as possible.

If you have a computer, but you’re not sure it will function during an online exam, contact the IST service desk to ensure that your computers and devices are set up and ready.

If you can’t connect to a lesson  

If you are unable to participate in a lesson, regardless of the reason, you should contact your instructor so that other learning provisions can be made for you for that session. If you can’t participate because you are having technical issues, you should also check your computer system and test your internet connectivity speed to ensure they meet the minimum requiredThere are resources in UMLearn to assist you in connecting to and using Webex. If none of these measures help,  please contact the IST service desk

Webex support

Have you been having trouble accessing your remote teaching sessions due to internet connectivity problems?

Webex now has two new phone options to ensure that you are able to access the audio portion of your course lecture. You will not be charged for the call, regardless of your location.

  • Call Me/Call me at a new number: prompts you to enter a phone number for Webex to call you and act as your microphone and speaker.
  • Call In/I will call in: for when you do not have a computer. This feature allows you to call in to our Canadian toll-free number using your phone. You will first need to contact your instructor to confirm the session ID and calling instructions. Students will be required to enter the Access Code and Attendee ID.
  • If you do have a reliable internet connection, please continue to use the recommended Call using computer option. The connection will use your computer’s microphone and speakers.

For detailed instructions for each of these options, please see UM Learn announcements

 

Academic integrity

With remote learning you are still expected to uphold academic integrity during these stressful times, and that there are resources to support you. The Academic Integrity Coordinator is available to consult on any issues or questions you may have related to completing your courses with integrity and avoiding plagiarism, inappropriate collaboration, duplicate submission and other forms of academic misconduct. You can contact the Academic Integrity Coordinator at Loie.Gervais@umanitoba.ca. You can also visit the academic integrity website.

Additional academic supports and services can be found on the Current Students website.

Financial support

If you are concerned about your finances during this time, here are some resources that may be helpful to you.

The Financial Aid and Awards Office is offering remote service during normal office hours, Monday to Friday, 8:30 am – 4:30 pm. Call 204-474-9531 or email awards@umanitoba.ca for info. For questions about government student loans, visit the Financial Aid and Awards website.

UM Emergency Loans

The UM Emergency Loan Program has been in existence since before the COVID-19 crisis. The program provides short-term assistance to students who experience unexpected and immediate financial expenses or constraints. This includes, but is not limited to, unanticipated personal living costs, and unexpected delays in government loans and/or other award funding.

Applications for the 2020/21 academic year are now available. 

To learn more about the program and apply for an Emergency Loan, visit the UM Emergency Loan web page.

Buraries

Every year, UM offers a wide-range of bursaries to both new and continuing full-time and part-time students who have a demonstrated financial need and a minimum academic standing. Bursaries range in amounts, with over $7 million awarded annually.

To qualify for bursaries at the University of Manitoba, you must apply for the University of Manitoba General Bursary through your Aurora Student Portal (in addition to any individual applications that may be required for specific awards).

The application(s), with supporting documentation, must be submitted by October 1, 2020.

For more information, please visit the Financial Aid and Awards website.

Affordable rates on mobile internet plans

The University of Manitoba and Bell MTS are providing UM students with more affordable access to technology. 

Until September 30, all UM undergrad and graduate students will be eligible to receive 10GB of bonus data on a flex Data Mobile Internet plan at no extra cost. As part of the discounted offer, students are also eligible to purchase select Mobile Internet devices, including the Huawei E8372 and Novatel MiFi 7000, at a reduced rate.

To sign up for these Mobile Internet offers, students must visit one of the six following Bell MTS locations and show their UM student card:

  • St. Vital Shopping Centre, 1225 St. Mary’s Rd, Winnipeg, MB
  • 2795 Pembina Hwy, Winnipeg, MB
  • 481 River Ave, Winnipeg, MB
  • CF Polo Park, 1435 Portage Ave, Winnipeg, MB
  • Otineka Mall, Hwy 10 N, Opaskwayak, MB
  • 50 Selkirk Ave, Thompson, MB

Government resources

Manitoba Student Aid 
The Province of Manitoba has halted student loan payments from April 1 – September 30, 2020. They will still be giving out student loans, and should you choose to continue to pay student loans, it can be done electronically or by cheque. 

Students currently receiving Manitoba Government Student Aid will not be penalized for not completing their study period due to COVID-19.

This includes not meeting the full-time requirement, voluntary withdrawals, and incomplete classes.

Funding already approved for students’ current applications will not be affected, and they will not face an over-award when assessed for future applications. Students are not required to inform Manitoba Student Aid about these changes.

Students are encouraged to frequently check the Manitoba Student Aid website for updates at: www.manitobastudentaid.ca.

The Province has also created the Student Aid Provisions Order which allows post-secondary students to remain eligible for aid, even if they temporarily stop qualifying during the state of emergency period. The provision lowers the minimum monthly repayment to $0 from $25, suspends the obligation for a student to start paying back their loan eight months after they end their studies, prevents borrowers from going into default during the state of emergency period and extends the maximum term for repayment. Those with existing loans are not obligated to pay back their loan for six months beginning March 30.

Learn more about the Student Aid Provisions Order.

The National Student Loan Service Centre (NSLSC) recently made changes to the student loans program to help students and grads manage during the COVID-19 pandemic. For example, if you were in repayment status during summer 2020, NSLSC ensured all payments stopped until September 30th. Repayments begin again this month – but if you are having trouble with your monthly payments, there are options for you to consider. Visit the NSLSC’s YouTube channel for more information.

Canada Student Loans and Grants
Additionally, the Government of Canada has made some changes to the Canada Student Loans Program (CSLP). Students will be able to access additional loans and grants through the CSLP. Low income grants will be doubled to $6,000 per academic year and weekly maximum student loan levels will increase from $210 to $350. Student and spousal contribution limits will be removed to reflect the loss of personal and family income during the pandemic.

The federal government has also created the Canada Student Service Grant to support students and youth in volunteer placements. Applicants will be eligible for up to $5,000 in funding for their education in the fall.

$291.6 million has been allocated to the federal granting councils to support graduate students. The councils will extend expiring federal graduate research scholarships and post-doctoral fellowships and supplement existing federal research grants. 

It has been recently announced that $75.2 million has been allocated to increase existing distinctions-based support for Indigenous students pursuing post-secondary education. As more information on this funding becomes available we will share it. 

Employment Income Assistance is a provincial program to assist with rent, food and life costs if you have no employment. This assistance is only available for Canadian Citizens or permanent Residents. You can apply online or download forms and get program information on their website. Call 204-948-2888 or 1-855-944-8111 (toll free outside Winnipeg) to register or you can email eia@gov.mb.ca.

Rent Assist is available for those on Employment Income Assistance (EIA) and individuals/families working in certain income levels. Non-EIA Rent Assist contacts are 1-204-948-7369 or 1-877-587-6224 (toll free) or email incsup@gov.mb.ca. Find program information on their website. The Non-EIA Rent Assist Application Form  and direct deposit form can both be downloaded from their site.

Neighbors Helping Neighbors Manitoba Hydro Program provides assistance for paying utility bills. This program is available for Canadian Citizens, Permanent Residents and international students. Call 204-949-2106 or visit the Manitoba Hydro website for more info.

Individuals are strongly encouraged to ask banks, and other financial institutions for deferred payment plans at this time.

Filing your taxes

The Community Volunteer Income Tax Program has advised that individuals can use the free tax software found on the Government of Canada website to file their tax returns. If you have any questions regarding how to file, where to claim items, etc., call 1-800-959-8282.

Housing

For off-campus housing, visit Places 4 Students.

For information about your rights and responsibilities as a tenant, including questions about rent payment and evictions visit the Residential Tenancies Branch.

Landlords may be open to work with tenants to defer a portion of rents. Landlords are able to access the deferral programs offered on taxes and utilities, and in some cases mortgage payments. 

For homeowners, the City of Winnipeg is deferring the deadline for payment of property taxes and allowing a stop on TIPP payments.

U-Pass

After extensive consultation with students, UMSU has decided that there will not be a U-Pass program in the Winter 2021 term. It is currently expected to return in Fall 2021. However, if you are required to come to campus for in-person academic commitments, are experiencing financial hardship, and rely on Winnipeg Transit, you may qualify for UMSU’s Transit Subsidy. This subsidy will cover the additional $78 charge for a post-secondary semester e-pass. Visit the UMSU website to learn more about eligibility requirements and how to apply.  It is also important to note that UMSU’s Hardship Fund offers small grants and loans for students facing extenuating circumstances.

Sport and Recreation Fee

Once again, the Sport and Rec Fee will be applied to all UM students’ tuition at a reduced rate for the Winter Term. The rate will be reduced to 70 per cent of the standard Sport and Rec Fee and assessed at $62.92 for full-time students and $47.18 for part-time students. 

Full-time students are generally those with 60 per cent of a full course load, which equates to three courses.

The partial assessment of the Sport and Rec Fee enables UM sport and recreation facilities and services to operate and safely support students through access to facilities and programming (on-site and online) that contribute to physical health, mental wellbeing and student success. 

Learn more about UM student gym access

Classes, scheduling, convocation and other academic matters

Limited Access is currently not in effect. This means that if you VW (voluntarily withdraw from) a course in Fall Term 2020, or complete a course and wish to repeat it next year, you will be able to register at the same time as your other courses without this restriction, subject to space availability. 

Fall Term 2020

Fall Term is being delivered primarily remotely, with the exception of a very small number of courses that require in-person delivery. UM has worked to develop plans that promote student learning, engagement and academic success. This includes opportunities to connect with faculty, other students in your courses and programs; counselling, academic advising and career supports; clubs and much more. Please see the Academic Supports webpage for more information.

Key dates:

  • September 8: Welcome Day for new students 
  • September 9: Fall Term classes begin 
  • November 9-13: Fall Break Week
  • December 12-23: Fall Term exam period
  • January 5-15, 2021: critical in-person activities, such as labs, associated with some courses offered remotely from September through December 2020 will take place during this period
  • January 18, 2021: Winter Term 2021 classes begin

Fall Term 2020 exams

Mid-term exams are also upon us, and there are some important things you need to know. If you have been made aware that your exam will require installation and set-up of Repondus LockDown Browser or Respondus LockDown Browser and Monitor, a resource is available for you. It is designed to help you complete a quick review of the fundamentals of academic integrity before learning how to download, install, and run Respondus LockDown Browser. You can also complete a practice exam (as many times as you wish) to become familiar with the setup of an exam with this e-proctoring software enabled. This UM Today article has information on how to download the software, and features some invaluable study tips, self-care strategies, and information on the resources available to you through the Academic Learning Centre. You will also find information on how to navigate online exams and troubleshoot if problems arise. Please take advantage of these resources if you need help.

The final examination schedule for Fall Term 2020 is now available online.

Winter Term 2021

Winter Term will be delivered primarily remotely, with the exception of a very small number of courses that require in-person delivery – similar to the Fall Term experience. New information will be added to this page as it becomes available, so check back often. 

Key dates:  

  • Jan. 13 and 14, 2021 Prep Days 
  • Jan. 15, 2021 Welcome Day and orientation
  • Jan. 18, 2021 First day of classes 
  • Jan. 29, 2021 Fall/Winter Term spanning courses Voluntary Withdrawal deadline with Winter term refund 
  • Jan. 29, 2021 Last date to drop Winter Term and Winter/Summer Term spanning courses with refunds 
  • Feb. 1, 2021 Last date to add Winter and Winter/Summer Term spanning course 
  • Feb. 1, 2021 Deadline to Apply Online to Graduate for Spring 2021 (most students) 
  • Feb. 3, 2021 Graduation date for students graduating in February 2021 
  • Feb. 15, 2021 Louis Riel Day (University closed) 
  • Feb. 17, 2021 Winter Term tuition fee payment deadline 
  •  Mar. 31, 2021 Winter Term Voluntary Withdrawal (VW) deadline 
  • Apr. 16, 2021 Last day of classes for Winter Term
  • Apr. 19, 2021 - May 1, 2021 Winter Term Final Exam period 
  • May 19, 2021 Winter/Summer Term Voluntary Withdrawal (VW) deadline 

 

International exchanges

International travel (exchanges, internships, etc.) Student travel for University purposes (exchanges, co-op, research, internships, etc.) to international destinations is suspended for Fall Term 2020. Students are encouraged to work with their program coordinators to make alternate arrangements, where possible.

This suspension does not include travel for degree-seeking international students to and from UM. International students should continue to check the international student supports page for the latest information.

A decision on international travel for Winter Term 2021 will be made at a later date.

Registrar's Office services

At this time, the Registrar’s Office is providing limited services.

To order documents, fill out the required PDF form and email it to Registrar.Office@umanitoba.ca. You will receive a phone call from the Registrar's Office to confirm payment, and documents will be delivered to your address. If you have already ordered documents, contact the Registrar’s Office to submit an address for delivery.

If you need a Transcript or Enrolment Verification you can request them through your Aurora account: 

  • Login to Aurora 
  • Select Enrolment & Academic Records  
  • Select Student Records  
  • Select Enrolment Verification OR Academic Transcript 
  • Select Request Enrolment Verification OR Request Official Transcript Online 

The Registrar’s Office is only offering standard mail as a delivery method. Unfortunately, documents cannot be picked up or sent through email.  The timeline to process documents has increased; we require a minimum of five business days for processing in the office and an additional 2-3 weeks for standard mailing within Canada. If you have not received your document within 3 weeks of the ‘Sent Date’ listed on Aurora, please let us know and we will do our best to accommodate you.  

  • To check the status of a document you have requested:  
  • Login to Aurora 
  • Select Enrolment & Academic Records  
  • Select Student Records  
  • Select Enrolment Verification OR Academic Transcript 
  • Select View Status of Enrolment Verification Requests OR View Status of Transcript Requests 

For fee appeal applications, email fee.appeals@umanitoba.ca with the accompanying attachments. Fee appeals will only be accepted through this email.

If you are locked out of Aurora, send an email to registrar [dot] office [at] umanitoba [dot] ca using your myumanitoba student email. If you cannot access your myumanitoba email, provide a copy of your government issued photo-ID (e.g. license) to confirm your identity. 

If you need help choosing your courses, planning your degree or checking that you have met graduation requirements, you can run a degree audit through UMAchieve.

First year students should check out the First Year Planning Guide for helpful information on all things that new students need to know.    
If you still need help, contact an academic advisor in your faculty; they are the best people to speak to about your program. Check out the contact list for all advisors. When contacting your advisor they ask that you do the following: 

  • Use your @myumanitoba.ca account to email within UM 
  • Include your name, student number, and a phone number where we can call you 
  • Include a list of questions. Be as specific as you can. Using the tools above will help get you started, so we can more easily help you. 

For students who have applied to other UM programs and have questions about their application or undergraduate admissions questions, visit the Admissions FAQ page.

For new students and anyone else in need of a new Student ID card, you can request one through Aurora. Once you have registered for courses, you are eligible to receive your Student ID card. This ID card can be used to access many services and benefits available to you.

To contact the Registrar's Office, call 204-474-9425 or email Registrar.Office@UManitoba.ca. Working hours are Monday, Tuesday, Thursday, Friday from 8:30 am to 4:30 pm and Wednesdays from 9:15 a.m. to 4:30 p.m.

Fall Convocation 2020

Virtual Convocation will be held for Fall 2020 graduates on Thursday, October 22. Graduating students will receive emails to their student email with further information on how to participate.  

As soon as it is safe to do so, we will invite the class of 2020 to have the in-person experience that they have worked so hard for. 

For more information, please contact Graduation.Convocation@umanitoba.ca.

Prospective students

Please visit this Admissions FAQ page for COVID-19-specific information related to undergraduate applications and more.

Please visit the Graduate Studies website for information about Graduate Studies admissions

Frequently asked questions

We have compiled the most frequently asked questions about COVID-19 protocols to ensure you have the information you need to make informed decisions and be prepared should you need to visit the UM campuses.

What should I do if I’m not feeling well?

The health and safety of our UM community is a top priority. If you are not feeling well, go home immediately or stay home and use the Shared Health Screening Tool to determine if you should be tested.

The screening tool can be found online or you can call 1-877-308-9038 for the tool in an interactive voice response format (IVR). Please contact your instructor/advisor after you are home, to let them know.  

What should I do if I need to go for COVID-19 testing?

Contact your instructor/advisor to let them know that you are going for COVID-19 testing. Please see the COVID-19 flow charts for next steps to follow in this process. 

What should I do if I have been told to self-isolate by Manitoba Public Health?

It is important that you follow all directives from Public Health and not attend campus. Please notify your instructor/advisor to let them know of the directive you have received from Public Health. Those individuals receiving the report will then connect with the campus reps for next steps.

Should I be letting others know (staff, faculty, students that I was around) I am going to for COVID-19 testing?

No, ensure that your instructor/advisor knows you are going for testing and they will follow the required next steps including who needs to be notified as per the COVID-19 reporting flow charts.

If Public Health notifies me I tested positive for COVID-19 what should I be doing next?

It is essential that you follow the directives Public Health provides related to self-isolation. If you test positive for COVID-19 and were on a UM campus, Public Health will notify the appropriate University of Manitoba contact to let them know. We will then determine the best way forward to minimize risk to the campus community.

There is no obligation for you to report your test result. However, if you are comfortable sharing your test result with your instructor/advisor please do so. This may speed up our response on campus as Public Health is currently inundated with requests. Anyone that is symptomatic and not willing to report their test results must stay off campus for at least ten days. If you expect to be absent from one or more classes, then you should contact your instructor; you may be required to provide medical documentation for extended absences.

What should I do if think I came into contact with someone who is getting tested or is positive?

If you do not have symptoms you do not need to do anything unless you have been specifically directed to by Public Health.

How will I know if I was in the same place as someone who tested positive on campus?

Public Health does an in-depth case investigation to identify close contacts of someone who has tested positive for COVID-19. In general this means people who live in the same household, or people who spent more than 15 minutes within two meters of the case. If you are concerned that you meet this definition of a close contact you could self-isolate and wait to be contacted by Public Health for further direction.

How can I ensure my personal health information is being treated confidentially around COVID-19 reporting?

The University of Manitoba is obligated to comply with The Personal Health Information Act (PHIA). The UM is ensuring that personal health is protected and that only the minimum number of people will have access to testing information for an authorized purpose. If you have any questions, you may contact the Access and Privacy Officer at karen.meelker@umanitoba.ca.

Can I take off my mask if my classmates and I are physically distanced in the theatre, classroom or lab where our in-person session is being held?

No, you must keep your mask on at all times even when physical distancing is possible. The only times you can remove your mask briefly are when you are eating/drinking, during strenuous exercise or when you are in an office with the door shut.

Can I take my mask off if I am studying in a classroom with a friend but we are two metres apart?

No, a mask must be work at all times even when physical distancing is possible, except briefly when eating, drinking or during strenuous exercise.

Can I take my mask off in the bathroom

No, as bathrooms are small enclosed spaces, you need to wear your mask while in a bathroom.

Who is the Health and Safety Committee?

The UM Health and Safety Committee has been formed to work with Manitoba Public Health and UM faculty, staff and students if a positive case is identified in our community. UM will respect privacy protocols while ensuring we provide timely communications to support the health and safety of our university community and limit the spread of COVID-19.