Microsoft Teams is a communication and collaboration tool designed to connect team members and enhance collaboration.

Key Features and Benefits

  • Unlimited chat and search. Communicate with your team and always stay up to date with free chat and search capabilities.
  • Online meetings and video calling. Get your whole team on the same page with free, built-in meetings and audio or video calling.
  • Real-time collaboration with Office. Work together using Office apps for the web, including Word, Excel, PowerPoint, and OneNote.
  • Team and personal file storage. Enjoy 10 GB of team file storage and 2 GB of personal file storage per person.

Getting Started
To help you identify the problem confirm whether your license is assigned by trying to sign-in to Microsoft 365 before calling to report a problem.
Other common solutions are also shown below.

  • Open a web-browser on your device and navigate to
  • Sign-in using your UM email address and password. The Office 365 home page will open and display your most recently used applications and documents.
  • To launch any application not displayed on the Home page, click on the icon in the top-left corner of the page. This is the App launcher icon.

Removing a User from a Team's Channel

Team owners get to decide which team members can delete and restore channels. To delete a channel, go to the channel name and click More options   > Delete this channel. Keep in mind that once you delete a channel, you also lose its entire conversation history. However, the OneNote sections associated with that channel will still show up on your team's SharePoint site.

Note:  If you’re considering deleting a channel because you’re being inundated by notifications about new messages, you can instead just turn off notifications.

Can’t Make a Call or Chat

You can make one-on-one or group calls with anyone in your organization directly from a chat without having to host a team meeting. These calls are private and won't appear in any team conversation. However, entries for the calls will appear in your chat. To learn how to make calls click here

Scheduling a Teams meeting using Outlook

Microsoft Teams includes the Outlook add-in, which lets you create new Teams meetings directly from Outlook. It also lets people view, accept, or join meetings in either app. To schedule a meeting, open Outlook and switch to the calendar view. Click New Teams Meeting at the top of the view.

  1. Add your invitees to the Required or Optional field(s)—you can even invite entire contact groups (formerly known as distribution lists).
  2. Add your meeting subject, location, start time, and end time.
  3. Create your message.
  4. Then click Send.

Using Microsoft Teams Tabs

Give team members quick access to tools, services, and files with Microsoft Teams Tabs. Tabs are always visible at the top of the screen, so everyone can get to them easily.

  • Tabs allow you to integrate the tools and services you love right into your chat or channel.
  • Tabs are always visible at the top and stay with the conversation, so everyone can get to them easily.

Click here to learn how to add tabs in Teams

Adding and Sharing files in Teams

In Microsoft Teams, you can show your desktop, a specific app, presentation, or any file while in a meeting. Click here to learn how to share or add files

Additional Information

Additional information can be found on the Microsoft 365 site:

Available to

Staff, Faculty and Students

A Valid UMNetID is required

Office 365 is designed to work best with Microsoft 365 Apps for enterprise for Windows and Mac. Previous versions of Office, such as Office 2013, Office 2010, Office 2007, and Office for Mac 2011 are not supported, please upgrade to Microsoft 365 Apps for enterprise.

For the best security and functionality, keep your web browser up to date. All modern browsers should update automatically, but please make sure your browser has auto-updates enabled.

For information on which browsers, Office clients, and apps are supported for Office 365, please visit the Office 365 System Requirements page on the Microsoft website.

There is no cost for any Faculty, Staff and Student


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