Several people in a group fitness class stand while holding medicine balls to their chests.

On this page: re-opening information

Membership

While things look at little different right now, our commitment to you is as strong as ever.

Re-activating your membership

When we closed our doors on March 13, all active memberships were frozen. We are now happy to be able to welcome you back to enjoy the Active Living Centre, if you are ready.

To re-active your membership:

  • Please visit and login our online registration site to complete our Assumption of Risk, Release of liability, Waiver of claims and Indemnity Agreement 
  • Your re-activated membership will automatically add the number of days closed from March 13, 2020 onto the original end date of your membership. 
  • If you were paying your membership on monthly time payments or payroll deduction, payment plans will begin again after you complete your membership re-activation.   

Booking your workout or group fitness class:

Workouts include gym use and lap swim in the Joyce Fromson Pool*. Group fitness includes classes and group aquatic classes*.

*The Joyce Fromson Pool will re-open on Monday, October 19.

Step 1: Make sure you have completed your waiver

Step 2: Login to our online registration site 

Step 3: Book your time

                Watch this tutorial video to learn how to book your time

 

Time slots can be booked no more than two days in advance and open up at 7 a.m. 

 

  • To ensure physical distancing, there will be a 100-member capacity in the facility at any one time. This is approximately 25 per cent of the Active Living Centre’s capacity.
  • Members will be offered 90-minute workout blocks on a first-come, first-served basis, which you must pre-book to guarantee your workout time. Group fitness classes will also be offered on a reduced basis.

All gym visits MUST be pre-booked. Drop-in visits are suspended until further notice.

 

Membership rates

To purchase or renew a membership, please call our Customer Service Team at 204-474-6100. Our memberships cannot be purchased online at this time.

Choose the membership option that works best for you

 

Good value Great value Best value
UM rates 4-month term 8-month term 12-month term
  Total Month Total Month Total Month
UM Staff $221 $55.25 $294 $36.75 $366 $30.50
UM Alumni $252 $63 $336 $42 $420 $35
Community rates 4-month term 8-month term 12-month term
  Total Month Total Month Total  Month
Adult (ages 25-59) $375 $93.75 $500 $62.50 $624 $52
Dependent (ages 6-14)* $79 $19.75 $106 $13.25 $132 $11
Youth (ages 15-17) $205 $51.25 $274 $34.25 $342 $28.50
Intermediate (ages 18-24) $252 $63 $336 $42 $420 $35
Senior (ages 60-69) $252 $63 $336 $42 $420 $35
Super senior (ages 70+) $205 $51.25 $274 $34.25 $342 $28.50
Corporate** $281 $70.25 $375 $47 $468 $39

All prices subject to GST.
*Must join and use with an adult
** To see if you qualify please visit our website or contact one of our customer service desks for more details. 

Our commitment to your safety

The health and safety of our members and staff is our top priority.

Mask Use in UM Sport & Recreation Facilities: The wearing of masks is now mandatory on UM campuses even when physical distancing is possible. Anyone entering UM Sport and Recreation Facilities is required to wear a face mask in all indoor common or shared spaces including the fitness spaces. Masks may only be removed while actively engaged in strenuous exercise or taking a sip of water, and as long as physical distancing is maintained.

Please see below for additional information about our mask policy:

Am I required to wear a mask at all times?

Masks must be worn in all indoor common spaces and when transitioning between spaces. This includes but is not limited to:

1. When entering and exiting the building
2. When passing through turnstiles
3. In the change rooms, washrooms or the day use locker spaces
4. In the stairwells and elevators
5. In the fitness and recreational spaces when moving between workout stations 

 

Masks may be removed in the following situations:
1. While actively engaged in strenuous exercise.
*** If physical distancing (6 feet of separation) cannot occur while exercising, masks MUST be worn (e.g. spotting).

2. While taking a sip of water.

What if I prefer not to wear a mask or have a medical exception and I cannot wear a mask?

Masks will be required within our facilities except while actively engaged in strenuous exercise. If you have a medical exception that prohibits you from wearing a mask, please let our Customer Service Desk know.

What if I forgot my mask?

Masks will be required to enter our facilities.  If you forgot your mask, you will be denied entry into our facilities. 

Are staff required to wear masks?

Staff will be required to wear masks as per the University of Manitoba guidelines.

Our staff will wear a mask during their shift for their safety, and the safety of others. Instructors teaching group fitness classes, will not be required to wear a mask while instructing/actively engaged in strenuous exercise.  

Please note the following to a safe visit for everyone:

  • Please stay home if you are feeling unwell. Before entering the facility, staff and participants must use the self-screening tool. Members and staff are not allowed entry if they present with COVID-19 symptoms. 
     
  • Limited capacity. To ensure physical distancing, there will be a 100-member capacity in the facility at any one time. This is approximately 25 per cent of the Active Living Centre’s capacity.  
     
  • Signage. Signage highlighting expectations to ensure everyone is in compliance with our safety protocols will be located throughout the facilities. Floor spacing will be marked inside and outside the Active Living Centre.
     
  • Cleaning and Disinfecting. Time as been allocated between each block for thorough facility cleaning and sanitization using hospital-grade products.
     
    • Hand sanitizer will be available at the entrance, at the exit and throughout the facility.
       
    • Members will be asked to apply hand sanitizer immediately after entry and upon leaving the facilities.
       
    • Members will be asked to clean all exercise equipment thoroughly before and after each use in addition to our cleaning schedules.
       
    • For group fitness: Members will be asked to clean all exercise equipment thoroughly before and after each use in addition to our staff’s cleaning. Equipment (Matts, Bars, Weights, and Bikes etc.) will be deep cleaned after every class and more functional body weight classes will be provided. 

Changes to services

In addition to changes around booking workout times and group fitness classes, please note that some services will not be available at this time:

  • Towel service will not be offered. If you have purchased towel service, a pro-rated credit will be automatically placed on your account. 
  • If you have a locker rented, it will automatically be re-activated if your membership is re-activated. 
  • The Joyce Fromson Pool and showers will re-open on Monday, October 19 for lap swim and group fitness. You must pre-book your all pool workouts.
  • The sauna will remain closed. 
  • The gymnasiums and courts in the Frank Kennedy Centre will remain closed.
  • The climbing and bouldering walls will remain closed.
  • Water fountains will available to fill personal water bottles only. Drinking directly from water fountains is not permitted. 
    • Please bring your own water bottles or sports drinks.

Hours of operation and parking

Opening hours:

Monday through Sunday from 8 a.m. to 8 p.m.

Parking:

On weekdays, between 7:30 a.m. and 4:30 p.m., paid visitor parking is restricted to meters, Park & Pay areas and the University Parkade. Visitor parking passes for specific lots must be displayed in vehicle. For complete Fort Garry parking details including daytime rates and maximums, please visit UM short-term parking.

For your convenience, we recommend parking in U lot just across from Frank Kennedy Centre. Paid parking in U Lot is located on the North east corner of the parking lot.

Due to construction, access to the Active Living Centre Lot on Dafoe Rd. is not available.

With the exception of the University parkade, there is no charge for parking after 4:30 p.m. (and all day on weekends or statutory holidays). Please be aware that this does not include 24-hour reserved parking spots (please read the signs).

 

What to expect when you arrive at the ALC

To manage entry and exit from the building, we have made a few changes.

  • When you arrive at the Active Living Centre:

    • At your designated workout time, line up outside the South Entrance of the Active Living Centre. Physical distance markers and dividers will be present.
       
    • Just prior to your time, the exterior door will be open. You will proceed to the turnstile, swipe in and then you will be required to remove your outdoor footwear in this lobby area.This new initiative is to help keep cleaning focused on key areas (versus dirt and debris from outside). Footwear can be left in the cubbies or carried to the change rooms.
       
    • You will then have access up the Frank Kennedy stairs and/or elevator to the Active Living Centre.
  • Active Living Centre south entrance

    Active Living Centre south entrance

  • What to expect for your workout:

    • Day Use Lockers: will be limited to every second one open for more space. Rented lockers will be available as usual.
    • Restrooms and showers: The restrooms and showers in the locker rooms will not be available for use. Please use the single-stall restrooms located in the third and fourth floor of the ALC. 
    • Machines and equipment: Every other cardio machine and bench will be unavailable, and other equipment will be spaced out wherever possible.
    • Equipment Use: We are selecting and limiting the available equipment for use. Some harder to clean items will be removed from the floor (e.g. bands, bosus, foam rollers).

    At the end of your workout:

    • 15 minutes prior to your workout block ending, an announcement will be made for members to finish-up and start cleaning their spaces. Thorough cleaning by our staff will take place in-between workout blocks. 

    Group Fitness

    • Reduced class schedule and sizes will be implemented in order to maintain physical distancing and thorough time to clean between classes.
    • Please bring your own yoga mat, yoga blocks, water and water bottles.

    For Group Fitness: Enter the Active Living Centre through the South doors on Dafoe Road. Be sure to arrive no later than 15 minutes before your scheduled class as exterior doors may be locked with less than 15 minutes before the start of the class.

Learn more about the Active Living Centre's important changes:

UM students

  • By way of the Sport and Rec Fee, UM students have access to the Active Living Centre at the Fort Garry campus and the Joe Doupe Recreation Centre at the Bannatyne campus. 

    NEW waiver/agreement - In order to book a workout or group fitness class online, you must first complete a gym waiver that outlines the assumption of risk (including risk due to COVID-19), release of liability, waiver of claims and indemnity agreement. 

    If you are 18 years of age or older, you will do this by logging in to your Aurora account and following the pathway outlined below:

    • Enrollment & Academic Records > Declarations > Gym waiver/agreement
  • Student lifting weights

If you are under 18 years of age, a parent or legal guardian must sign your Gym Waiver/Agreement.  Please visit our website to download and print the form.  The fully completed form must be emailed to rec_services@umanitoba.ca to be processed. 

Once your completed Gym Waiver/Agreement has been received, either online (if over 18) or by email (if under 18), please allow at least two business days for Recreation Services to activate your account. Once your account has been activated you will be able to start booking your workouts online.

ICM students: Please connect directly with ICM for instructions on how to complete your Gym/Waiver Agreement. You will not be able to book workouts or have access to the facilities until your Gym/Waiver Agreement has been completed and processed by Recreation Services.

Your UM student gym access will allow you to book workouts and group fitness classes in the Active Living Centre (Fort Garry campus) and in the Joe Doupe Recreation Centre (Bannatyne campus). 

Until further notice, the following will not be available:

  • Gymnasiums (basketball, volleyball courts)
  • Squash courts
  • Joyce Fromson Pool (Opening October 19 - check the app for the schedule)
  • Max Bell Centre (Opening November 2 for member tennis and ice times)
    • Wayne Fleming Arena 
    • James Daly Fieldhouse

 

Booking your workout:

Step 1: Make sure you have completed your waiver through your UM Aurora account
  • Please allow at least two business days for your account to be activated before you can start booking your workouts online.

Step 2: Login to our online registration site
  • **Please do not create a new account. If you create a new account you will not be able to book workout times.**

Step 3: Book your workout time or group fitness class online.

                Watch this tutorial video to learn how to book your time

All gym visits MUST be pre-booked. If you can no longer attend your scheduled workout, please log back in to cancel so we can free up room for other users.
 Drop-in visits are suspended until further notice.

Mask Use in UM Sport & Recreation Facilities: The wearing of masks is now mandatory on UM campuses even when physical distancing is possible. Anyone entering UM Sport and Recreation Facilities is required to wear a face mask in all indoor common or shared spaces including the fitness spaces. Masks may only be removed while actively engaged in strenuous exercise or taking a sip of water, and as long as physical distancing is maintained.

Masks must be worn in all indoor common spaces and when transitioning between spaces. This includes but is not limited to:

1. When entering and exiting the building
2. When passing through turnstiles
3. In the change rooms, washrooms or the day use locker spaces
4. In the stairwells and elevators
5. In the fitness and recreational spaces when moving between workout stations

Learn more: Our commitment to your safety

Frequently asked questions

UM student access 

What is the Sport and Rec Fee?

The Sport and Rec Fee was approved by the University’s Board of Governors in 2011 and supports the UM’s commitment to active living, sport and recreation.  

The Fee is mandatory and applied to all students’ tuition based on their status of part-time or full-time study, regardless of access to facilities as the fee is not a user fee. With the goal of universally promoting wellness across our campuses through access to programming, the decision was made to not allow for opting out.

The Sport and Rec Fee will be applied to all UM students’ tuition at a reduced rate for the Fall Term. The rate, 70 per cent of the standard Sport and Rec Fee, will be assessed at $62.92 for full-time students and $47.18 for part-time students.

I am a UM student, do I have access to the gym?

Yes - UM students will have access to the Active Living Centre at the Fort Garry campus and the Joe Doupe Recreation Centre at the Bannatyne campus. 

All UM students will be required to complete an Assumption of Risk, Release of liability, Waiver of claims and Indemnity Agreement by logging in to your Aurora account and following the pathway outlined below:

  • Enrollment & Academic Records > Declarations > Gym waiver/agreement

If you are under 18 years of age, a parent or legal guardian must sign your Gym Waiver/Agreement.  Please visit our website to download and print the form.  The fully completed form must be emailed to rec_services@umanitoba.ca to be processed.

 

I am a UM student at Bannatyne campus, do I have access to the gym?

Yes - UM students will have access to the Joe Doupe Recreation Centre at the Bannatyne campus and the Active Living Centre at the Fort Garry campus.

All UM students will be required to complete an Assumption of Risk, Release of liability, Waiver of claims and Indemnity Agreement by logging in to your Aurora account and following the pathway outlined below:

  • Enrollment & Academic Records > Declarations > Gym waiver/agreement

If you are under 18 years of age, a parent or legal guardian must sign your Gym Waiver/Agreement.  Please visit our website to download and print the form.  The fully completed form must be emailed to rec_services@umanitoba.ca to be processed. 

 


 

UM faculty/staff, alumni and community memberships 

I was in the middle of my membership contract. What are my options for my membership?

You have the option to reactivate your membership. Please watch your email for instructions on how to reactivate you membership, which includes completing an online waiver.  Once your waiver is complete and membership reactivated, you will receive a confirmation email with instructions on how to book your workout time slot or sign up for a group fitness class online.

If you are unable to complete the waiver online, please call our customer service team at 204-474-6100.

We understand you may not be ready to reactivate your membership. If you do not complete the waiver to reactivate your membership, we will automatically apply a prorated credit to your account for membership, locker and towel service (if applicable) for future use.   When you are ready to come back, please connect with us to discuss membership options. 

I have a membership at Joe Doupe Recreation Centre on the Bannatyne Campus? What are my options for my membership?

All Joe Doupe members are welcome to reactivate their membership for access to the Active Living Centre at the Fort Garry campus.  At this point, Joe Doupe remains closed but we are working towards a re-opening plan.

If you do not want to reactivate your membership to access the Active Living Centre, that’s no problem.  We will continue to pause your Joe Doupe membership until that facility re-opens.  

If you’d like to discuss other options please contact our Customer Service team at 204-474-6100.

Can I freeze my membership?

We understand you may not be ready to reactivate your membership. If you do not complete the waiver to reactivate your membership, we will automatically apply a prorated credit to your account for membership, locker and towel service (if applicable) for future use. When you are ready to come back, please connect with us to discuss membership options. 

If you are UM staff, paying your membership on payroll deduction, we will not restart deductions until you complete the waiver to reactivate your membership.  When you are ready to come back, please connect with us to discuss membership options. 

Is my membership being reactivated automatically or do I have to call in?

Memberships are not being reactivated automatically.  

Please watch your email for instructions on how to reactive you membership, which includes completing an online waiver.  Once your waiver is complete and membership reactivated, you will receive a confirmation email with instructions on how to book your workout time slot or sign up for a group fitness class online.  

If you are unable to complete the waiver online, please call our Customer Service team at 204-474-6100.

We understand you may not be ready to reactivate your membership. If you do not complete the waiver to reactivate your membership, we automatically applied a prorated credit to your account for membership, locker and towel service (if applicable) for future use.   When you are ready to come back, please connect with us to discuss membership options. 

The amount of time memberships will be extended will be based on the number of days we were closed and the amount of time you had left on your membership. 

Can I have a refund on my membership?

If you do not want to reactivate your membership at this time, a prorated credit will automatically be applied to your account for future use.  

If you are not offering towel service, can I have a refund?

At this time, the Active Living Center continues to do its part to stop the spread of Covid-19. Towel service will be suspended until further notice and a prorated credit will be applied to your account for future use. 

 


 

Booking and planning your workout

Why do I have to pre-book my workout time?

As we are operating at a reduced capacity, all workout times must be pre-booked. By pre-booking your workout time, or your group fitness class, you are guaranteed entry into the facility during that time slot.

Workout time slots are 90 minutes long.

Group fitness classes range from 45 minutes to an hour long.  

The Active Living Centre South Doors will be open 5 minutes prior to each workout start-time and will remain open for 15 minutes after the start of the workout time slot.  

We ask patrons to be respectful of this process and exit the building within 15 minutes of the end of the workout time slot.  

How many times am I allowed to workout in a day?

Members are permitted to workout for one 90-minute session a day or one group fitness class.

When can I book my workout and group fitness time(s)?

Time slots can be booked no more than two days in advance and open up at 7 a.m. All gym visits MUST be pre-booked, at this time, drop-ins will not be permitted.

To book your workout time slot, or book a spot in a group fitness class, please login to our online registration site.

This short tutorial video demonstrates how to book your time.

How do I cancel my workout time slot or group fitness classes after I have signed-up? Will I be charged for classes I cancel?

You can cancel your workout time slot or group fitness class through our online registration system or by calling the customer service desk at 204-474-6100. 

At this time, there is no charge to cancel or change a workout time slot or group fitness class. We ask that you cancel at least 8 hours in advance to allow for others to book a time. Failure to do so may result in lost booking privileges.

Please watch our tutorial video for more information on how to cancel your booking.

Do I have to take the self-screening test before every workout?

Yes, all staff, students and members are required to take the self-screening test before entering the facility. 

 


 

Building/equipment use 

Can I use the pool and sauna?

The pool will re-open on Monday, October 19 for lap swim and group fitness. All pool workouts must be pre-booked online.

The sauna remain closed for the time being. 

Can I use the locker rooms?

The locker room is open for member use. Day use lockers are at 50% capacity to maintain physical distancing. We ask that you come dressed to work out.

Showers and restrooms are currently closed. The single stall restrooms located throughout the ALC remain open for use.

Please bring your own filled water bottles as water fountains will not be available at this time.

Do I have to take the self-screening test before entering the facility?

Yes, all staff, students and members are required to take the self-screening test before entering the facility.

Do I need to use Personal Protective Equipment (PPE)?

Effective immediately: All UM faculty, staff and students—as well as visitors, contractors and vendors— will be required to wear a face mask in all indoor common or shared spaces at all UM campuses. In addition, masks are also required where social distancing cannot be maintained in any campus setting. 
In the Active Living Centre and the Joe Doupe Recreation Centre, masks may be removed while exercising, as long as physical distancing is maintained.

Physical distancing, Hand washing and Hand sanitizer will be required. Follow the signs in the building.

Am I required to wear a mask at all times?

Masks must be worn in all indoor common spaces and when transitioning between spaces. This includes but is not limited to:

1. When entering and exiting the building
2. When passing through turnstiles
3. In the change rooms, washrooms or the day use locker spaces
4. In the stairwells and elevators
5. In the fitness and recreational spaces when moving between workout stations 

Masks may be removed in the following situations:
1. While actively engaged in strenuous exercise.
*** If physical distancing (6 feet of separation) cannot occur while exercising, masks MUST be worn (e.g. spotting).

2. While taking a sip of water.

What if I prefer not to wear a mask or have a medical exception and I cannot wear a mask?

Masks are required within our facilities except while actively working out. If you have a medical exception that prohibits you from wearing a mask, please let our Customer Service Desk know.

What if I forgot my mask?

Masks will be required to enter our facilities. If you forgot your mask, you may be denied entry into our facilities.

Are staff required to wear masks?

Yes, our staff will wear a mask during their shift for their safety, and the safety of others. Instructors teaching group fitness classes, will not be required to wear a mask while instructing/actively working. 

Can I bring my own equipment? (i.e. a basketball for Open gym?)

At this time our gymnasiums are not open and equipment will not be available to sign out.

Can I share ALC equipment?

Equipment must be wiped down before and after individual use. As such, sharing equipment between sets is discouraged. Please follow the signs in the building on equipment use and cleaning. 

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