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Moving in

Use these guidelines to ensure your stay in residence begins as smoothly as possible.

Early or late move-in

If you would like to move in before the date listed above, please complete the early arrival online form located on your Student Residence Portal. Once this online form is submitted to us, you will be notified by e-mail when you will be able to move-in. Unfortunately, not all requests can be granted.

If you will be moving in later than the Thursday after Labour Day, please email your arrival date and time to admissions.residence@umanitoba.ca.

Checking in

In order to create a safe environment for a contactless check-in experience all arriving residents must book a check-in appointment prior to moving in to residence.

Making a check-in appointment

Check-in appointment start times are 8:40 a.m. - 8:40 p.m. weekdays and and 10:00 a.m. - 5:40 p.m. weekends and holidays.  However appointment times are limited per day, so we encourage residents to book their appointments early.  You must make an appointment at least 24 hours before your arrival.

To make a check-in appointment, login at https://starrez-app.cc.umanitoba.ca/StarRezPortal/ using the information below and go to the Arrival Appointment link near the top of your screen.

Change of plans

If you need to change your appointment anytime, click the cancel button beside your appointment and then select a new appointment.  If your plans change less than 24 hours before your original appointment time, please also e-mail residence@umanitoba.ca  to let us know.

Self-isolation

Residents are responsible for self-isolating if they are travelling from a province, country or area that is under a travel advisory for COVID-19 at the time of their arrival.  Information regarding travel advisories and self-isolating can be found on the Government of Manitoba website.

Early arrival

If you select and appointment time that is before September 5th, you will also need to fill out the Early Arrival Request form at https://starrez-app.cc.umanitoba.ca/StarRezPortal/  if you haven't done so already.  The charge to stay in residence before September 5th is $30 per night.  If you require self-isolation before September 5th, you will be subject to an additional meal charge of $20 plus tax per day, which includes meal delivery service to your room.

Parking

Please note the following parking arrangements for students moving into Student Residences (Arthur Mauro, Pembina Hall) beginning Friday August 21, 2020 until end of day Sunday September 13, 2020:

Arthur V. Mauro (AVM) and Pembina Hall

  • AVM South Loading zone (located being AVM on the North side of the service road)
  • The East side of Maclean Crescent (between the Mary Speechly Residence entrance and the corner of Maclean and Freedman Crescent) will be utilized as a temporary loading area.
Weekends or evenings
  • License number should be reported to Security, and vehicles will be allowed to park in the 24 hour reserved area.
  • Once the vehicle is unloaded it must park in the proper parking areas.
Weekdays between 7:30 a.m. - 4:30 p.m.
  • After loading the vehicle must move from the residence area and pay for parking if they do not have a residence permit.

Guests / move-in help

If you are required to self-isolate upon arrival, no guests are permitted.  Other residents checking in are permitted one guest for the day to help them move in.  We must record the full name of the the guest and issue a designated wristband with the date and time period of the guest's visit.

 

 

Room condition inspections

When you move in, it's important to confirm that your room is in appropriate condition. This process should only take a few minutes. To complete the inspection, log in to the Residence Portal, select the "Inventory" tab and click "Review."

This should bring you to a list of items in your room that require inspecting. Each item has been inspected by our office and rated with a condition description. For all items that match the condition listed and do not require maintenance, please choose “Agree.” If there are certain items that require maintenance, or are missing, please do not check “Agree” for those items. Instead, write a description of the problem in the comment field.

Once you have completed your room inventory, choose “Save & Continue” at the bottom of the page. If you did not agree to all items, maintenance will be notified.

Packing for residence life

Here are some suggestions of items you may wish to consider bringing with you. Consider greening your shopping list by purchasing eco-conscious products. Reduce waste by using reusable or second hand items whenever possible.

What to bring

For your room

  • Linen (bedding)*
  • Pillows
  • Towels
  • Seasonal Clothes
  • Hangers
  • Laundry Supplies
  • Toilet paper (Arthur V. Mauro / Pembina Hall Residence)
  • Cleaning Supplies (AVM/PHR)
  • Garbage Bags
  • Bar Fridge (5 cubic ft. or smaller)
  • Fan
  • Sticky Tac

* Linens may be purchased from Campus Linens Canada: campuslinenscanada.com

Technology

  • Ethernet/network cable (for wired internet connection)
  • Power bar

Cookware

  • Automatic shut-off kettle
  • Automatic shut-off coffee pots
  • Electric wok / frying pan
  • Kitchen supplies
  • Rice cooker
  • Slow cooker
  • Toaster

All hot plates and cooking devices that are open-coiled, open flame, gas-based or are for the purpose of deep frying, are strictly prohibited in all residence buildings.

Additional information

  • Microwaves are provided on every floor
  • Please remember your insurance information including ID’s, medical information and important documents.

What not to bring

For your room

  • Candles/wax warmers
  • Drones
  • Extension cords
  • Full size fridge
  • Mattresses
  • Pets
  • Sub woofers

Technology

  • Wireless router (unless you turn the Wi-Fi off)
  • Wireless printer (unless you turn the Wi-Fi off)

Cookware

  • Deep fryers
  • Hot plates
  • Induction hot plates

While you're here

Top 10 things to know while you're living in res

1. Quiet hours

Residents have the right to sleep and study in our residence halls, and to that end the community has set these quiet hours: 

  • Sunday to Thursday, 11 p.m. to 8 a.m. 
  • Friday and Saturday, 2 a.m. to 8 a.m. 

2. Smoking and fire safety

Smoking is strictly prohibited in residence halls and within 8 metres or 25 feet of any building entrance or exit. Use of candles or incense in residences is not permitted either in common spaces or private rooms. All occupants of the building must evacuate when a fire alarm sounds and cannot return until the alarm is off.

3. Hot plates

Hot plates, including induction hot plates are not permitted anywhere in residence, including Arthur Mauro sites. Hot plates found in use or possession will be confiscated and returned to the user upon move-out. 

4. Keys

Residents are not permitted to lend their residence keys, or fobs to anyone else. 

5. Drinking games

Participating in drinking games or any activity involving skills, chance or endurance resulting in the consumption of alcohol is not permitted. 

6. Bullying and harassment

Harassment and bullying is not permitted on our campus. Harassment is defined as inappropriate comments or conduct in relation to a person or group of persons that has the effect or purpose of creating a hostile or intimidating living environment. 

7. Guests

Residents are responsible for the actions of their guests and will be held accountable for any violations of community standards. Any resident who facilitates access to a stranger or otherwise “un-hosted” person will be considered that person's host and will be held accountable their behaviour.

8. Roommates

Roommates each have a right to share in the determination of the use of the room. In particular, residents should consult one another before inviting a guest or guests to visit in the room and should obtain permission before allowing a guest to remain for the night.

9. Cannabis

Smoking, vaping, growing or preparing/cooking recreational cannabis is not permitted inside of the residence buildings or rooms. Until such time that edible cannabis products are available for legal sale and purchase, their consumption is also prohibited in residence. Manitoba provincial laws prohibit the use of cannabis in public places which includes all University property. 

10. Vandalism and damage

Residents will be expected to assume all or a portion of the cost of damages caused accidentally, by themselves or their guests.

Maintenance requests

For all general repairs or maintenance, please submit a request in your student portal. Please do not submit your request to the work-order desk at Physical Plant, as this will only cause a delay with your issue being fixed.

If your request requires immediate attention please contact your RA. 

Payment information

All residence charges, which include room, meal plans, fees and miscellaneous charge items will appear on a student’s Aurora account. The payment deadline for each term will be noted on a student’s Aurora account and must be paid in accordance with Financial Services’ payment options.

Only international students are permitted to pay residence fees by VISA or MasterCard at the Student Residences Office. International students paying by Global Pay or PayMyTuition must ensure the transfer of funds is received at the residence office on or before the deadline date. ICM students must pay all fees to the Student Residences department directly. Cash, cheque, Visa, MasterCard or debit are accepted. 

Learn more about payment options

Miss a payment deadline?

  • If you miss a payment deadline, you will be charged a $50 late fee.
  • Students are responsible for checking their Aurora Student account, email and mailboxes on a regular basis for residence fee balances.
  • Unpaid accounts will result in your UM account being placed on hold, which prevents you from using most campus services, including libraries, and can result in eviction.
  • Due to privacy laws, the Residence Office cannot discuss a student's account with anyone other than the student. If a student wants the Student Residences Office to release information to a specified person, they must provide written permission to the Student Residences Office.

Meal plans

For 2020-21, your meal plan includes dining exclusively at the Fresh Food Company (Residence Dining Hall).  Additional food service retail locations may open during the academic year, but purchases at these locations are not included as part of the meal plan.

Fresh Food Company regular hours
Monday to Friday 7 a.m. to 8 p.m.
Saturday to Sunday 11 a.m. to 8 p.m.

Mail and courier deliveries

Mail boxes are provided for the residents in the residence lobbies. It is your responsibility to check your residence mailbox regularly. If you receive a package too large for your mailbox, you will receive an email or parcel notice card to let you know where to pick up your parcel. 

If you are having an item delivered by a courier, please use the following addresses:

  • For Arthur Mauro, Mary Speechly
    and Pembina Hall residents:

    101 - 120 Dafoe Road
    Winnipeg, MB R3T 6B3
     

  • For University College residents: 
    226 - 220 Dysart Road
    Winnipeg, MB R3T 2M8

All other mail to you should be addressed as follows:

  • (Student's Name)
    Arthur V. Mauro Residence
    Box ______ (same as Room #)
    120 Dafoe Road
    Winnipeg, MB R3T 6B3
    Canada

  • (Student's Name)
    Mary Speechly Hall
    Box ______ (same as Room #)
    34 MacLean Cres.
    Winnipeg, MB R3T 2N1
    Canada

  • (Student's Name)
    Pembina Hall Residence
    Box ______ (same as Room #)
    30 MacLean Cres.
    Winnipeg, MB R3T 2N1
    Canada

  • (Student's Name)
    University College Residence
    Box ______ (same as Room #)
    220 Dysart Road
    Winnipeg, MB R3T 2M8
    Canada

Moving out

We're sorry to see you go! Please keep these guidelines in mind as you prepare to leave residence.

When do I need to leave?

In most cases, you’ll need to move out and return your keys to the residence office within 24 hours after your last exam. Near the end of the term, you’ll get an email asking you to complete a move-out form, which will be available in the Residence Portal. All students must complete the form, regardless of whether you are staying in residences for the summer.

Students with valid and verified exams or academic commitments beyond the last day of the scheduled exam period will be permitted to stay in residence subject to availability, but a $30 per night charge will apply. International students with verified pre-booked flights that depart after the contract end date or their last scheduled exam will be charged $30 per night for each additional night’s stay (subject to availability) until the flight departs.

Packing up

When you move out, you must remove all personal items (including garbage and packing materials) from your room, leaving it in the same condition as when you arrived. Otherwise, you will be charged for all costs associated with cleaning the room and collecting personal items left behind. All items left behind will be discarded or donated to charity.

Follow these packing lists to ensure you haven't missed anything:

Move-out recycling

During move-out, if you have household items that you're not taking with you, you can drop them off to be reused or recycled. Items will be delivered to on-campus locations such as the U of M Waste Prevention Re-shop, the UMSU Foodbank, and the UMSU Freestore.

Please do not leave working or recyclable household items in your room or the residence garbage rooms. Instead, drop them at these locations:

  • Arthur V. Mauro: Main floor Loading Dock by garbage room
  • Mary Speechly Hall: Main floor by mailboxes
  • Pembina Hall: Outside laundry room on second floor
  • University College Residence: Lobby

Accepted items include:

  • Clothing, footwear, accessories, sporting equipment
  • Bed linens, comforters, blankets
  • Board games, books, magazines
  • Dishes, dish soap, dish rack
  • Laundry baskets, detergents, hangers, drying racks
  • Home décor (lamps, pictures, etc.)
  • Working or broken electric devices and appliances
  • Working or broken computers and accessories
  • DVDs, CDs, videos, records
  • Non-perishable food items

Summer storage

If you're staying in residence for the summer, or planning to return in the fall, you can take advantage of our summer storage spaces. Pick up a storage tag from the Arthur Mauro residence office or the University College office. Be sure to fill out the tag with your name and room number, and tear off the bottom portion to claim your storage upon return.

  • Arthur V. Mauro Residence storage can be taken to the basement level around the corner from the elevator and up the corridor to the right just past the washroom area. Follow the corridor until you come to where the storage area is and staff will be there to receive you.
  • Mary Speechly Hall storage can be taken to the basement level to Room B1, which is just left off the elevator.
  • University College Residence storage can be taken to Room 102 in the basement of the college.

Staying for the summer?

If you're staying in Arthur Mauro or Pembina Hall Residence this summer

If you are new to Arthur Mauro or Pembina Hall, please check in with the Residence Office located in the Arthur Mauro lobby at 120 Dafoe Road.

For those students who lived in Arthur Mauro during the winter term and have applied and paid for the summer term:

  • If you are living on floors 1 or 2 in the Winter term, you will need to change floors for the summer. We will notify you by a letter placed under the door of your current residence room when your summer room is ready, which will be between the last two weeks of April to the first week of May.
  • If you are living on floors 3–6 during the Winter term, you will most likely stay in your current room.

For those students who lived in Pembina Hall Residence during the winter term and have applied and paid for the summer term:

  • If you are living on floors 11–13 during the Winter term, you will need to change floors for the summer. We will notify you by a letter placed under the door of your current residence room when your summer room is ready, which will be between the last two weeks of April to the first week of May.
  • If you are living on floors 4–10, you will most likely stay in your current room.

If you're staying in University College Residence this summer

Please check in with the Residence Office located in the lobby of Arthur Mauro Residence located at 120 Dafoe Road to check in and pick up your keys.

If you live elsewhere within our residence buildings, we will notify you by a letter placed under the door of your current residence room when your summer room is ready, which will be between the last two weeks of April to the first week of May.

Your second month’s rent is due on or before the first day of that month. If you no longer require a room in residence for the summer you must email summer_accommodations@umanitoba.ca at least 30 days prior to your move-in date.

If you plan on leaving residence anytime between the last two weeks of April to the first week of May please be sure to send an email to summer_accommodations@umanitoba.ca to notify the Residence Office.